Located in Pigeon Forge, 2.3 miles from Dollywood, Dollywood's HeartSong Lodge & Resort has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a shared lounge. Featuring a 24-hour front desk, this property also welcomes guests with a restaurant and a terrace. The hotel has an indoor pool, hot tub, evening entertainment and room service. The rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms include a safety deposit box, while certain rooms contain a balcony. The hotel has a playground. Dolly Parton’s Stampede is 2.7 miles from Dollywood's HeartSong Lodge & Resort, while The Grand Majestic Theater is 4.4 miles from the property. The nearest airport is McGhee Tyson Airport, 35 miles from the accommodation.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.8)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 queen bed
1 king bed
and
1 futon bed
1 king bed
and
1 futon bed
1 king bed
and
2 bunk beds
1 bunk bed
and
1 queen bed
1 king bed
and
2 bunk beds
1 king bed
and
2 bunk beds
1 twin bed
and
2 bunk beds
and
1 sofa bed
2 bunk beds
and
1 sofa bed
and
1 queen bed
2 bunk beds
and
1 sofa bed
and
1 queen bed
2 bunk beds
and
1 sofa bed
and
1 queen bed
2 bunk beds
and
1 queen bed
and
1 futon bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.6
Cleanliness
9.9
Comfort
9.8
Value for money
8.5
Location
9.8
High score for Pigeon Forge
Select topics to read reviews:

See what guests loved the most:

  • Estrada
    United States of America United States of America
    Everything, it exceeded our expectations! Was absolutely breathtaking!! Can't wait to return!
  • Daenna
    United States of America United States of America
    It’s beautiful, so much to do. Loved the food and all the activities for the kids.
  • Daphne
    United States of America United States of America
    Location, space and outdoor activities will be amazing during warmer months.

Hotel area info

Restaurants
1 Restaurant On Site

  • Ember & Elm
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Modern

Amenities of Dollywood's HeartSong Lodge & Resort
Great facilities! Review score, 9.6

Most popular amenities
  • 2 swimming pools
  • Non-smoking rooms
  • Family rooms
  • Free parking
  • Facilities for disabled guests
  • Fitness center
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Activities
  • Live music/Performance
  • Movie nights
  • Evening entertainment
  • Entertainment staff
  • Playground
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Concierge
    • ATM on site
    • Baggage storage
    • 24-hour front desk
    Entertainment & Family Services
    • Outdoor play equipment for kids
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Visual aids (Braille)
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    2 swimming pools
    Pool 1 – outdoorFree!
    • Seasonal
    • All ages welcome
    • Heated pool
    • Shallow end
    • Pool/Beach towels
    • Beach chairs/Loungers
    • Beach umbrellas
    • Fenced pool
    Pool 2 – indoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/Beach towels
    • Beach chairs/Loungers
    Spa
    • Fitness
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Fitness center
    Languages Spoken
    • English

    House rules

    Dollywood's HeartSong Lodge & Resort takes special requests – add in the next step!

    Check-in

    From 4:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Cash is not accepted Dollywood's HeartSong Lodge & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Dollywood's HeartSong Lodge & Resort

    • Yes, Dollywood's HeartSong Lodge & Resort is popular with guests booking family stays.

    • The prices at Dollywood's HeartSong Lodge & Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Dollywood's HeartSong Lodge & Resort on this page.

    • Dollywood's HeartSong Lodge & Resort offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Playground
      • Golf course (within 2 miles)
      • Evening entertainment
      • Entertainment staff
      • Live music/Performance
      • Fitness
      • Movie nights
      • Swimming pool

    • Dollywood's HeartSong Lodge & Resort has 1 restaurant:

      • Ember & Elm

    • Room options at Dollywood's HeartSong Lodge & Resort include:

      • Triple
      • Quad
      • Double
      • Family
      • Suite

    • Check-in at Dollywood's HeartSong Lodge & Resort is from 4:00 PM, and check-out is until 11:00 AM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Dollywood's HeartSong Lodge & Resort is 2 miles from the center of Pigeon Forge. All distances are measured in straight lines. Actual travel distances may vary.