Please note that you cannot check in outside reception opening hours.

Reception hours are as follows:

Monday-Friday 08:00 until 20:00. Saturday-Sunday and public holidays 08:00 until 20:00.

Please note that there is an additional charge for any lost room keys of NZD $25.00.

Please note that there is an additional charge when you pay with an American Express credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

If a valid credit card cannot be provided upon check-in, this property requires a refundable NZD 250 cash deposit to cover any incidental charges.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

This property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that this property is strictly non-smoking. If evidence of smoking is found in the rooms, an additional cleaning fee of NZD 250 will apply.

Please note if the room has been left in a state that requires special or extra cleaning (such as steam cleaning or removal of unhygienic waste) an extra cleaning fee will apply. Please contact the property for more information, using the contact details found on the booking form.

The operating hours for Christmas day from 9am - 6 pm (25 Dec only).

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 The Tauranga on the Waterfront에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.

현재 이 숙소는 코로나19(COVID-19)에 대응하기 위해 추가 안전 및 위생 조치를 실시하고 있습니다.