Cleveland Thermal Motel
113 Lake Road, Koutu , 3010 Rotorua, New Zealand – Great location - show map
We all loved the heated pool. Kids especially loved the playground. Rooms are clean & spacious and beds are really comfy. Well maintained toilet/bathroom. Location is 10/10. Close to everything (shops, tourist attractions, etc). Perfect place for families with kids. Manager/staff were very accomodating and ensured that we had a lovely staycation.
Located in just under 1 hectare of ground with lawns and a garden, Cleveland Motel is 1 mi from Rotorua City Center. It offers BBQ facilities, free WiFi and free parking on site. The thermally-heated guest rooms have ironing equipment and a 42-inch flat-screen TV with all Freeview channels. Each comes with an outdoor patio area with tables and chairs. A kitchenette with a fridge and a microwave is fitted in all rooms. A coin-operated self-service laundry is available. The staff at the tour desk can assist with making touring arrangements around the Rotorua area. Continental breakfast is available upon request. The Cleveland is 1640 feet from Lake Rotorua, and 8.1 mi from the Rotorua Regional Airport. It is a 29-minute drive from Wai-O-Tapu Thermal Wonderland, a 12-minute drive from Whakarewarewa Thermal Village, and 5-minute drive from the Polynesian Spa Thermal Hot Pools.
Couples in particular like the location – they rated it 8.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Laundry
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- TriciaNew Zealand“We all loved the heated pool. Kids especially loved the playground. Rooms are clean & spacious and beds are really comfy. Well maintained toilet/bathroom. Location is 10/10. Close to everything (shops, tourist attractions, etc). Perfect place for...”
- KatrinaAustralia“When pulling up this Motel looked a bit dated but inside our room had been completely updated including a very comfortable new bed. It had everything to be able to cook a simple meal with plenty of space. The thermal pool was also a nice. It’s...”
- Reiri-tatanaNew Zealand“There were 7 of us and we were in Room 5. The room and facilities were awesome, spacious, all you need. Kids loved the pool, convenient to shops across the road, great Fish n chip shop. Will come back.”
Area info
Amenities of Cleveland Thermal MotelGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Laundry
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Extra long beds (> 6.5 ft)
- Picnic area
- Outdoor furniture
- Sun deck
- BBQ facilities
- Patio
- Garden
- Shared kitchen
- Dining table
- Toaster
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
- CyclingOff-site
- HikingAdditional chargeOff-site
- Playground
- Golf course (within 2 miles)Additional charge
- Dining area
- Sitting area
- Flat-screen TV
- TV
- Breakfast in the room
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- Baby safety gates
- Outdoor play equipment for kids
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Smoke alarms
- Key access
- Air conditioning
- Heating
- Packed lunches
- Carpeted
- Family rooms
- Non-smoking rooms
- All ages welcome
- Hot tub/Jacuzzi
- English
- Hindi
- Indonesian
- Malay
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Curfew
The entrance to the property is closed between 10:00 PM and 6:00 AM
Refundable damage deposit
A damage deposit of NZD 300 is required on arrival. That's about USD 177. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash Cleveland Thermal Motel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.
There is a 4% charge when you pay with any other credit card.
No Noise between 9.30pm-8.30am
No Parties
Visitors must register at Reception and leave by 9pm.
Visitors are not allowed to use our facilities
Un-registered guests will be charged at $75 each per night
Bicycles are not to be brought into your room; free storage available, ask at Reception
All apartments are serviced daily except on Sundays and public holidays.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cleveland Thermal Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
A damage deposit of NZD 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
FAQs about Cleveland Thermal Motel
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The prices at Cleveland Thermal Motel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, Cleveland Thermal Motel is popular with guests booking family stays.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Cleveland Thermal Motel on this page.
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Room options at Cleveland Thermal Motel include:
- Apartment
- Family
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Cleveland Thermal Motel is 0.8 miles from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Cleveland Thermal Motel is from 2:00 PM, and check-out is until 10:00 AM.
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Guests staying at Cleveland Thermal Motel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
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Cleveland Thermal Motel offers the following activities/services (charges may apply):
- Hot tub/Jacuzzi
- Cycling
- Hiking
- Playground
- Golf course (within 2 miles)
- Swimming pool