Featuring a terrace, D ELEGANCE GRAND BANDAR SERI ALAM is located in Masai in the Johor region, 16 miles from Singapore Zoo and 16 miles from Night Safari. Featuring a garden, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and currency exchange for guests. The rooms come with a flat-screen TV with satellite channels, an electric tea pot, a bidet, free toiletries and a desk. At the hotel rooms have bed linen and towels. Lucky Plaza is 24 miles from D ELEGANCE GRAND BANDAR SERI ALAM, while National Orchid Garden is 25 miles from the property. The nearest airport is Senai International Airport, 21 miles from the accommodation.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 king bed
2 king beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.7
Location
9.0
Free WiFi
7.8
High score for Masai
Select topics to read reviews:

See what guests loved the most:

  • Scorpiong
    Singapore Singapore
    The hotel impresses with its cleanliness, ensuring a comfortable and hygienic stay. One of its notable highlights is the reasonable pricing, which offers good value for money. Furthermore, its strategic location provides easy access to a variety...
  • Rebecca
    Malaysia Malaysia
    Hi, i had to do a last minute cancellation at this property due to emergency. The staff were very accommodating and understanding. I will comment this hotel for this gesture
  • Suha
    Malaysia Malaysia
    Friendly staff, breakfast was good. Nice and clean room.

Hotel area info

Amenities of D ELEGANCE GRAND BANDAR SERI ALAM
Great facilities! Review score, 8.7

Most popular amenities
  • Family rooms
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • Airport shuttle (free)
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Kids' meals
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Wake-up service
  • Packed lunches
  • Currency exchange
  • Express check-in/out
  • Airport shuttle
  • 24-hour front desk
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Soundproof
  • Interconnecting room(s) available
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Malay
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

D ELEGANCE GRAND BANDAR SERI ALAM takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Check-out

From 12:00 AM to 12:30 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MYR 50 is required on arrival. That's about USD 10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash D ELEGANCE GRAND BANDAR SERI ALAM accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about D ELEGANCE GRAND BANDAR SERI ALAM

  • Yes, D ELEGANCE GRAND BANDAR SERI ALAM is popular with guests booking family stays.

  • The prices at D ELEGANCE GRAND BANDAR SERI ALAM may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at D ELEGANCE GRAND BANDAR SERI ALAM include:

    • Double
    • Twin/Double
    • Triple
    • Family

  • D ELEGANCE GRAND BANDAR SERI ALAM is 1.1 miles from the center of Masai. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at D ELEGANCE GRAND BANDAR SERI ALAM is from 3:00 PM, and check-out is until 12:30 PM.

  • D ELEGANCE GRAND BANDAR SERI ALAM offers the following activities/services (charges may apply):