Kempinski Hotel Cancun
Retorno del Rey, 36, 77500 Cancún, Mexico – Excellent location - show map
- Garden
- Swimming Pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Experience world-class service at Kempinski Hotel Cancun
This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The centre of Cancun is 18 km away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 2 km away.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Beachfront
- Private parking
- 6 restaurants
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
- Private beach area
- Breakfast
Property practices
Categories:
See what guests loved the most:
- QureshiimUnited Kingdom“Great facility. Staff are very friendly and helpful. Relaxing stay.”
- CatherineAustralia“Loved the location! Loved the food, breakfast was so yummy. The staff were excellent and the rooms were so nice”
- CarmenRomania“Good for a quiet & short vacation, all inclusive, with children or if you are retired. We did appreciate that it was the only hotel on that part of the beach to have an architecture style at least remotely inspired by local culture.”
Property surroundings
Restaurants6 restaurants on site
- Fantino
- CuisineMediterranean • Seafood
- Open forDinner
- AmbianceTraditional • Romantic
- The Club Grill
- CuisineInternational
- Open forDinner
- AmbianceTraditional
- Casitas
- CuisineAmerican • Seafood • Steakhouse
- Open forDinner
- AmbianceRomantic
- El Café Mexicano
- CuisineMexican
- Open forBreakfast • Lunch
- D-Lounge
- CuisineSeafood • Sushi
- Open forDinner • Cocktail hour
- AmbianceModern
- The Caribe Bar and Grill
- CuisineAmerican
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
Resort facilities of Kempinski Hotel CancunGreat facilities! Review score, 9.1
- 2 swimming pools
- Free WiFi
- Beachfront
- Private parking
- 6 restaurants
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
- Private beach area
- Breakfast
- Bath
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Balcony
- Terrace
- Garden
- Bicycle rental
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Temporary art galleries
- Beach
- Tennis equipment
- Kids' clubAdditional charge
- Children's playground
- Golf course (within 3 km)Additional charge
- Tennis court
- Desk
- Telephone
- Coffee house on site
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
- Valet parking
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-outAdditional charge
- 24-hour front desk
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Minimarket on site
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Lift
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Open all year
- All ages welcome
- Heated pool
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Solarium
- Fitness centre
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash is not accepted Kempinski Hotel Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Resort fee includes the following:
-Mexican welcome drink
-Premium high-speed WiFi in guest rooms and public areas
-Daily shuttle service to La Isla Shopping Village
-Use of tennis courts and rackets (1 hr)
-Beach toys for kids
-Heart of House experience that includes drink and canapé
-Overnight valet parking
-Farewell gift
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Kempinski Hotel Cancun
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Yes, there is a hot tub. You can find out more about this and the other facilities at Kempinski Hotel Cancun on this page.
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Kempinski Hotel Cancun offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Children's playground
- Tennis court
- Golf course (within 3 km)
- Solarium
- Kids' club
- Beachfront
- Hand massage
- Tour or class about local culture
- Spa lounge/relaxation area
- Personal trainer
- Fitness
- Beach
- Couples massage
- Fitness/spa locker rooms
- Bicycle rental
- Steam room
- Neck massage
- Temporary art galleries
- Full body massage
- Cooking class
- Foot massage
- Tennis equipment
- Fitness classes
- Swimming Pool
- Spa/wellness packages
- Spa facilities
- Yoga classes
- Private beach area
- Head massage
- Back massage
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The nearest beach is just 150 yards from Kempinski Hotel Cancun. All distances are measured in straight lines. Actual travel distances may vary.
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Kempinski Hotel Cancun is 6.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Kempinski Hotel Cancun is from 15:00, and check-out is until 12:00.
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Room options at Kempinski Hotel Cancun include:
- Suite
- Triple
- Double
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Kempinski Hotel Cancun has 6 restaurants:
- Fantino
- D-Lounge
- The Club Grill
- The Caribe Bar and Grill
- El Café Mexicano
- Casitas
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The prices at Kempinski Hotel Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Guests staying at Kempinski Hotel Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Buffet
- À la carte