Please note that guests are required to show a credit card upon check-in. The details of this card must match the details of the reservation's holder. For advance payment, the credit card used to pay the deposit must be in the name of the guest and be presented upon check in.

For reservations of 6 nights or more, a deposit in the amount of 50% of total stay will be charged by the hotel at time of booking. In case of cancellation, this deposit will be refunded based on the cancellation policy stated in the booking confirmation.

Well-behaved and clean dogs are accepted within the establishment for a supplement of €40 per night and per animal. We inform you that they are not allowed in the spa and around the swimming pool. In the event of damage caused by your pet, the hotel reserves the right to charge €400 for additional cleaning costs and the possibility of shortening your stay.

All rooms are non-smoking: If we detect the smell of cigarettes in the room, an additional charge of 400 euros will be applied.

The hotel reserves the right to pre-authorise your bank card prior to your stay. The pre-authorisation will be automatically released at the end of your stay, within 1 to 14 working days, and 30 days maximum depending on your bank's conditions.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.