Dear guests, the team of ROCA VERDE welcomes you to our complex.

Roca Verde offers an atmosphere created so that you can enjoy an excellent experience during your vacation. RESPECT for any guests is our top priority, which is why we have defined a series of policies and information based on respect among and for guests:

- In order to guarantee the greatest possible peace of mind for our guests, it is strictly prohibited to invite friends/family to the establishment.

- Only as many people as are registered at reception can stay in the apartment, taking into account the selected rate.

- The use of the pool is exclusive for guests. People who are not staying at Roca Verde and, therefore, duly registered at reception cannot enter. Our lifeguard has a daily list of clients and is authorized to make any checks he deems appropriate. Bathing is prohibited when there is no lifeguard and at night. - Minors require adult supervision to swim in the pool. - It is strictly prohibited to bring any type of drink packaged in glass to the pool area.

- Make sure your music does not disturb other guests. If you bring music to the pool or common places, use headphones.

- Smoking is not allowed in the pool or inside the apartments, although it is allowed on the terraces. This complies with the laws in force in Spain.

- If you are staying on the first floor, jumping off the balcony to access the pool / return to the apartment is prohibited.

- It is prohibited to feed cats.

- Loss of key costs €60 and loss of white card costs €3.

- Towel changes will take place every 3 days. The sheets will be changed every 5.

- Pool/beach towels are available for loan. A €10 cash deposit per towel is required and will be refunded when the towel is returned.

- Please note that the improvement workworks at Roca Verde Apartments start at 10:00 AM and finish at 17:00 PM from Monday to Friday. During this time, noise and disturbances may occur. Sorry for the inconveniences. These works will be produced until October 2024.

Failure to comply with any of the prohibitions mentioned above may result in you being evicted from your apartment without the right to any compensation or refund of payments made. Thank you.

Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

Sila beritahu Roca Verde - Playa del Inglés terlebih dahulu mengenai anggaran waktu ketibaan anda. Anda boleh melakukan ini dengan menggunakan kotak Permintaan Khas semasa membuat tempahan. Anda juga boleh menghubungi tempat penginapan dengan maklumat hubungan yang telah tertera di pengesahan anda.

Parti 'bachelorette', parti orang bujang atau yang serupa tidak dibenarkan di penginapan ini.

Waktu tenang adalah antara 20:00:00 dan 09:00:00.

Tetamu di bawah umur 18 tahun hanya boleh daftar masuk dengan ibu bapa atau penjaga sah.

Deposit kerosakan sebanyak € 150 diperlukan pada waktu ketibaan. Ini akan diambil melalui kad kredit. Anda harus dibayar balik dalam 7 hari selepas daftar keluar. Deposit anda akan dikembalikan sepenuhnya melalui kad kredit, tertakluk pada pemeriksaan tempat penginapan.

Nombor lesen: E-35-1-0000227