Dear guests, the team of ROCA VERDE welcomes you to our complex.

Roca Verde offers an atmosphere created so that you can enjoy an excellent experience during your vacation. RESPECT for any guests is our top priority, which is why we have defined a series of policies and information based on respect among and for guests:

- In order to guarantee the greatest possible peace of mind for our guests, it is strictly prohibited to invite friends/family to the establishment.

- Only as many people as are registered at reception can stay in the apartment, taking into account the selected rate.

- The use of the pool is exclusive for guests. People who are not staying at Roca Verde and, therefore, duly registered at reception cannot enter. Our lifeguard has a daily list of clients and is authorized to make any checks he deems appropriate. Bathing is prohibited when there is no lifeguard and at night. - Minors require adult supervision to swim in the pool. - It is strictly prohibited to bring any type of drink packaged in glass to the pool area.

- Make sure your music does not disturb other guests. If you bring music to the pool or common places, use headphones.

- Smoking is not allowed in the pool or inside the apartments, although it is allowed on the terraces. This complies with the laws in force in Spain.

- If you are staying on the first floor, jumping off the balcony to access the pool / return to the apartment is prohibited.

- It is prohibited to feed cats.

- Loss of key costs €60 and loss of white card costs €3.

- Towel changes will take place every 3 days. The sheets will be changed every 5.

- Pool/beach towels are available for loan. A €10 cash deposit per towel is required and will be refunded when the towel is returned.

- Please note that the improvement workworks at Roca Verde Apartments start at 10:00 AM and finish at 17:00 PM from Monday to Friday. During this time, noise and disturbances may occur. Sorry for the inconveniences. These works will be produced until October 2024.

Failure to comply with any of the prohibitions mentioned above may result in you being evicted from your apartment without the right to any compensation or refund of payments made. Thank you.

Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.

Du bedes give Roca Verde - Playa del Inglés besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.

Dette overnatningssted tager ikke imod polterabender eller lignende grupper.

Der skal være stille mellem kl. 20:00:00 og 09:00:00.

Gæster der er under 18 år, kan kun tjekke ind sammen med en forælder eller en officiel værge.

Der opkræves et skadesdepositum på € 150 ved ankomst. Dette bliver opkrævet via kreditkort. Du bør modtage tilbagebetalingen i løbet af 7 dage efter udtjekning. Dit depositum bliver tilbagebetalt via kreditkort efter en besigtigelse af overnatningsstedet.

Licensnr.: E-35-1-0000227