Please note that the property offers express check-out. The full amount of reservation will be charged upon check-in, while extra expenses will automatically be charged later in the same credit card.

Please note, starting on January 1st, The Universe Paulista by Intercity - São Paulo is 100% non-smoking.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that cots can be requested upon availability with a surcharge.

Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.

Gæster der er under 18 år, kan kun tjekke ind sammen med en forælder eller en officiel værge.