Very comfortable room with a really nice view of Lake Lucerne with mountains in the background. Mt. Rigi is just across the lake and there is an unobstructed view of the summit. I don't know the age of the hotel but has the appearance of being old, yet has modern facilities. Breakfast was nice and included hot items. There is a small well-stocked grocery within a 5 minute walk from the hotel. It was geared towards the residents but still had a nice selection of snacks and drinks.
We had an excellent experience staying at the hotel, although the hotel is relatively a bit far from the city or attractions and it is required to arrive by train or car, the hotel itself compensates for this disadvantage, the hotel staff is friendly and welcoming, design with a special atmosphere, very good breakfast, private and comfortable beach, view Charming from the room, hard and high-quality mattresses for a good night's sleep.
Late check-in was seemlessly easy, really enjoyed the automated system in place. Room was super clean, spacious, modern, I liked the touch-control hub for all lights in the room. Only awkward thing, the shower curtain blocks out the bathroom light so you have to shower with it open, and the bathroom window opens on to the road. Otherwise, really great place, exactly what i want out of a work hotel.
We loved our stay at the Chalet-Hotel Lodge from start to finish. We were greeted by a kind lady at reception who proceeded to tell us we had been upgraded and gave us a tasty welcome drink - an apple juice from the region. Our room had a wonderful view of the lake and was extremely comfortable with a free mini bar, good sized TV, bath robes and a large bed. Thanks for everything!
We got upgraded to the sister property Hotel Schloss across the street, which was lovely, so I can’t review this property, but amenities at the Schloss are included so can share about that! The grounds are beautiful and right on the lake with chairs and tables to enjoy. Also loved the sauna and attached relaxation room.
We arrived by train after dark. It was a downhill walk to the hotel. They put us in the newer building in a lake view room at no extra charge. It was quite a treat for us. I think they had plenty of rooms open that night. We ate in the restaurant and the food was excellent.
We were given an upgrade to their adjoining property, the Schless Hotel, which was across the street and right on Lake Lucerne, a magnificent view and location just a few minutes from Lucerne. Room was spacious and you felt like you were in a castle. Breakfast was also amazing.
On a previous visit we were upgraded to a room with its own bathroom (rather than shared) but this time we were upgraded from the cheapest room with shared bathroom to the best room in the hotel! Just a pity our balcony view of the lake was through mist! Superb breakfast.
Wonderful location and very hospitable staff. The hotel has a private beach area and a bistro by the lakeside. They give you a transport n museum voucher for the period of stay - you could ask the reception to email this to you in advance if you arrive by public transport.
Nice and large room with beautiful views, the entire hotel was old fashion designed
Some small treats were available like free caffe, free minibar, nice.
In the evening I thought to rate it 9.5, but the breakfast was so disappointing
Good location and breakfast. The bed was comfortable and the room was clean. The hotel also gave complimentary tickets for local public transit in Lucerne and a complimentary large bottle of spring water.
Beautifully renovated hotel with lots of charme. Very friendly staff. Spacious hotel rooms with amazing interior design. A spectacular view and onto the lake.
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