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Our room was large with a very comfortable bed, lots of storage and a small balcony with a view of the village and the mountains. Breakfast was generous and offered a lot of variety. Parking was convenient and it was a quick walk to activities and restaurants.

The staff is lovely, the breakfast offers all you need, the location of hotel is ideal, enough parking slots available and special is always the coffee/tea time with homemade cakes in afternoon … best location in Chamonix valley!

The view is magnificent, quite modern room despite the vintage exterior, compact and functional, close to the beautiful lake and bus stop, and free breakfast.

Had a pool and hot tub. Walkable once we found it!

I loved the access to the spa floor where you can rest after a ski day

Location is as central as it gets. Loved being over the river and having a bathtub.

The location was great

Great room, staff, and food. One of the best places we've stayed in Europe.

Great location

When I made the reservation, I was told that check in time was 3:00. We were traveling in the offseason, which we didn't know when we visited Switzerland and France, and many hotels and restaurants were closed and wouldn't open up until late May or June. We felt like we had the whole country to ourselves. After I made the reservation, I received an email from the hotel asking us what time we would arrive. I said we would be arriving before 3:00 p.m., anywhere from 11:00 a.m. to 2:00 p.m. I received an email back that check-in was at 3:00 but they would do their best to get us in earlier. We ended up arriving around 2:00 p.m. . Every other hotel we stayed in while visiting Switzerland and France was able to get us into our room early because they were empty. The weather was terrible, the drive was rough, I got car sick, we got to the hotel around 2:00 and all I wanted to do was go to the room and lay down but our room wasn't ready. I was surprised because the whole town was shut down. The hotel bar and restaurant weren't even open. Nobody was in this town. It's not like they were booked up. I think there were maybe four other people staying at the whole hotel. Furthermore, our room wasn't ready until about 3:20. They offered us each a glass of wine while we waited for our room and I thought that was nice but when we checked out they charged us for it. They didn't have adequate coffee supplies in the room for the coffee maker and breakfast was an additional $26 per person which we didn't want to pay. The hotel room was okay, the bathroom was great, it was very small for what we pay. But the check-in experience really left a bad taste in my mouth. I know there were rooms available that he could put us in and we were so tired and only asking to check in 1 hour early. The map the front desk said check in time was at 4:00 but I went back and revisited the reservation and my reservation said 3:00. We just didn't feel welcome