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Reviews of Aga Reef Resort and Spa 4 stars

South East Coast Rd. P.O.Box 1522 Apia, 1522 Lalomanu, Samoa

#1 of 1 hotels in Lalomanu

Guests' Choice

Review score

Based on 35 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 1 May 2024

    9.0
    Stunning location, thoroughly enjoyed every minute
    • Leisure trip
    • Couple
    • Water Front Villa
    • Stayed 4 nights
    • Submitted via mobile

    Air conditioner was above the bed and noisy at night, plus dripped sometimes

    Beautiful and peaceful Snorkling at high tide in the lagoon was fabulous Location is close to Te Sua ocean trench and Lalomanu beach Friendly staff Stunning sunsets

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    I would definitely go again. Feta our waiter was a real genuine friendly person.
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Beautiful quite relaxing.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Water Front Villa
    • Stayed 4 nights
    • Submitted via mobile

    The villa is outdated. The waterfront villa where we stayed was not ready when we arrived. The room is dusty; the sheets and pillows were smelly. The couch looks dirty. The TV remote is not working and the other remote is intermittently working. The staff are all nice, no question about it. However, when it comes to service, based on our experience, they really need a lot of improvements. From the hotel resto, the food is great but waiting time is too long and the customers were not informed. Some of our orders and requests are wrong but we just accept them as is. I think there’s a communication gap between the servers and the kitchen. It would have been nice if the there are more food variety to choose from.

    The location is great. If you want peace and tranquility, Aga Reef is a good place to stay. The view from the waterfront villa is very relaxing. The people are all nice. The food is good.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Incredible, exceeded our high expectations
    • Leisure trip
    • Couple
    • Villa with Over Water Balcony (Island Villa)
    • Stayed 3 nights
    • Submitted via mobile

    Everything. Food, location, staff just wonderful

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Stunning property in a paradise location
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Food was a little more mixed

    Incredible location and beautifully designed - could not fault that

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    A beautiful resort that has it all : sea, mountain, comfort, peaceful location, great food
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 2 nights

    Would have been nice to not have been charged for marmelade that i asked at breakfast and chopped chillis at diner. These are not expensive and should be complimentary.

    On one side there is the moutain and the other side there is the sea, just a stunning location. Peaceful, very comfortable bed and room, lovely balcony. Breakfast was very good and generous. The owner was such a lovely helpful friendly lady and the staff is very attentionate and efficient and hot waiters too! A great place i would love to go back to.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Over Water Balcony (Island Villa)
    • Stayed 2 nights
    • Submitted via mobile

    Amazing resort! The landscape is amazing all around to the mountain cliff to the reef. Even better than the photos. Bed was super comfy. Restaurant had delicious food. Staff super friendly! I was super grateful of a room upgrade and got my very own plunge pool on my deck. Amazing!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Water Front Villa
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Location,peaceful and quiet

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Could need a little upgrade.

    The Staff is really friendly. Good food in the restaurant. Beautiful location. A really quite and relaxing place to tank some energy.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    10
    The service from Laga & Jenny in reception and especially Pase at the restaurant was absolutely fantastic! They were
    • Leisure trip
    • Family with young children
    • Water Front Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was great

    The location and surroundings is surreal! Beautiful waterfront view. The rooms were wonderful

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    One of the best resorts I’ve ever stayed, truly paradise.
    • Leisure trip
    • Group
    • Villa with Over Water Balcony (Island Villa)
    • Stayed 3 nights
    • Submitted via mobile

    A secluded resort with beautiful villas, attentive staff and a great restaurant.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    clean resort and friendly staff

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Beautiful hotel in a beautiful location run by beautiful people.
    • Leisure trip
    • Solo traveller
    • Water Front Villa
    • Stayed 5 nights
    • Submitted via mobile

    The room was gorgeous and super comfortable, with a beautiful view of the ocean. Everybody was so friendly and helpful. Food in the restaurant was excellent.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Warmth of the staff. Big thanks to Rikki and Naira, and the whole crew who took care of us and gave us a great learning experience of Samoa and the culture of the people. Food was excellent and restaurant crew was extremely polite and efficient.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Romantic scenic getaway, for a relaxing experience in Samoa.
    • Leisure trip
    • Couple
    • Water Front Villa
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great, only minor issue was the menu was a little underwhelming, no fresh seafood like oka or poke and they were out of niu our whole stay. However the included breakfast was incredible.

    Very clean and spacious, very friendly and welcoming staff. Would definitely stay again. Multiple swimming options, including the rock pool. Excellent location and most comfortable bed and pillows out entire holiday.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Amazing stay here, totally recommended to anyone who is looking for a quick getaway or just some R&R. Outstanding!
    • Leisure trip
    • Couple
    • Water Front Villa
    • Stayed 3 nights
    • Submitted via mobile

    Nothing much to not like about this property. Was truly a paradise away from the hustle and bustle of city living.

    Secluded, private and beautiful location. Wish we spent an extra couple of days! Staff were amazing and food was awesome.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Villa with Over Water Balcony (Island Villa)
    • Stayed 3 nights
    • Submitted via mobile

    Island Fale

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Paradise.
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The rooms, view, comfort, hospitality - everything was amazing.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    Amazing time, wonderful staff.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location! Mix of the ocean and mountains was breathtaking. Luxurious overwater bungalows. Food was excellent too. Special shoutout to the manager and staff as I fell really ill last few days of my stay and they took such good care of me and accompanied me to the local hospice. Thank you so much!

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Total relaxation in a very natural and serene setting.
    • Leisure trip
    • Couple
    • Villa with Over Water Balcony (Island Villa)
    • Stayed 5 nights
    • Submitted via mobile

    The only suggestion is we would like to see a few more local options on the menu.

    Location is beautiful. Island Villa with over water balcony is amazing. The whole resort is very relaxing. The staff are extremely courteous and helpful. Very clean. Good quality food. Loved watching the fishes from the balcony.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    10
    I would like to thank all the staff members for their exceptional service. The best service I've had since coming ba
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything was more than up to standard. This is the place to be!!

    The staff members were absolutely amazing, very friendly and attentive. You cant get better service than this place!! Upon arrival Rita was very welcoming and ensured my request to have both rooms next to each other was suitable for my parents as it may be difficult for them to access the stairs, we had the ground floor interconnecting rooms for 2 nights. The breakfast and dinner is amazinnngg, love the presentation. The chef is also very friendly as well as all the staff members. The staff members have provided exceptional service!! The views are beautiful, photos and videos don't do justice, you have to come see it for yourself. The bedrooms are nice and clean, it really is a beautiful resort. You can hear the ocean just a few metres away from our room, its so calm and peaceful. Also, they have security guards 24/7, they were friendly and felt safe staying here. I would definitely bring my family back here!!

    Stayed in October 2023

  • Reviewed: 26 October 2023

    8.0
    I would stay here again in a heartbeat.
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all was excellent.

    Scenic, friendly & courteous staff, lovely facilities. Keen for them to have a coffee machine 😬 Tuna was a bit over cooked. Otherwise, food was great 😊

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    stunning place perfect staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    I like everything

    the views

    Stayed in October 2023

  • Reviewed: 3 May 2024

    7.0
    A good resort that could be great
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    There were a few issues with my room. The toilet seat was completely detached from the toilet which was easy enough to work with once I knew, but the first time I sat on the toilet I got a bit of a shock when the seat moved. One of the blinds was missing from my bathroom window, meaning people walking past could see the shower area - I had to cover this with a towel for privacy. Although the staff were friendly and helpful, the service could be improved. Sometimes I had to ask for things that should have been offered (e.g. coffee at breakfast) or I had to remind them of things I had ordered that had been forgotten. With some staff there was a language barrier meaning I got different things from what I ordered (e.g. boiled eggs instead of poached). There was also some confusion as one evening I asked to be driven the next day to Namu'a Island. The hotel confirmed we would leave at 10:30am but then after breakfast the next day, the receptionist told me that there was a problem as the hotel needed to drive to Apia for shopping so there may not be a car for me. Again there was a language barrier so I wasn't sure exactly what was being said to me, but it seemed that they needed me to leave earlier than planned. In the end this was resolved but obviously the hotel should stick to whatever plans are agreed with guests. Overall I'd recommend this hotel and it is already good - but with some improvements it could be amazing.

    The staff are very polite and helpful.. The hotel grounds are absolutely stunning with amazing views of the surrounding scenery. The pool is really nice - it's not that big but I usually had it to myself and it is deeper than it looks. The food and drink are good. Breakfast is a la carte but with satisfying portion sizes. Nice and spacious room with balcony.

    Stayed in May 2024

Showing 1 – 25

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