Very old. Need some update

Location

Stayed in April 2024

The place was not run very well. I arrived 1.5 before the 2pm check-in, and my room wasn’t ready. Absolutely no problem with that. I went to lunch, walked around a bit and came back to the hotel at 2:30. The room still wasn’t ready. Okay. I sit down for about 20-30 minutes and I’m finally able to get into the room. I was told someone would bring my bags up. After 45 minutes I went and got them myself (which I would have happily done when the room was ready if they hadn’t assured me someone would bring them to me). The breakfast buffet was just okay (hell, it’s breakfast. I’m not too partícula) but the coffees were ridiculously small and were gone in two sips (we’ll, okay, two gulps). In a country that prides itself on its coffee, why the stingy sizes? I ended up going to the Highlander Coffee shop a few doors down to get my fix. It just didn’t make any sense to me.

The location was great

Stayed in April 2024

Pool could have been cooler

Great location

Stayed in April 2024

Breakfast and pool could have been cooler

Location and large comfortable room

Stayed in April 2024

Everything was just alright!

Location is superb and right across the river where the lantern boats are in the evening!

Stayed in April 2024

Fantastic central location, helpful and friendly staff.

Stayed in April 2024

Shower above jacuzzi. Very slippy. Potentially dangerous.

Pool and breakfast

Stayed in April 2024

Lovely hotel! We asked to be moved as we could hear a lot of noise from very early in the morning! It wasn't a problem and we got a lovely quiet room.. breakfast was excellent 👌 walking distance to everything! Free bikes to use anytime.

Stayed in April 2024

I did ask for a softer pillow, all mattresses and pillows are hard as rocks in south east Asia, unfortunately the manager just said all the pillows the same, without really trying to find one. The room could do with a few little improvements that wouldn’t cost much, some new lamps by the bed and lanterns above the bar would freshen it up a bit.

Central to the night markets and across from the river .. just a quick walk old Hoi A town.. while also being quiet. The rooms are spacious.

Stayed in April 2024

Needs a bit of an update perhaps on comfortable beds and maintenance program.

The location was brilliant opposite the river in the old quarter. The staff were very helpful and professional. Breakfast was good. The rooms were clean, large and look lovely. The beds could have been more comfortable but were comfortable enough. The rain shower didn't work although the other part of the shower did.

Stayed in April 2024

Room upstairs was too hot.

Location

Stayed in April 2024

Drainage in the bathtub - slow drain No shower curtain in the bathtub - water went everywhere on the floor :( No luggage rack or hangers in the room - we managed without asking but I'm sure if we did, they would have provided Super noisy in the mornings with school kids. busses and other noises - it definitely broke my sleep in the morning. Other than that, the place is lovely, comfortable and spacious.

Location - Absolutely amazing Breakfast - so so for a vegetarian Room - room was super spacious and had a large balcony (with lots of plants!!) which we really liked.

Stayed in April 2024

We arrived late at night (as expected). There appeared to be no one on reception. We discovered a guy asleep on one of the sofas. When we managed to wake him up we discovered he had a security guard uniform on (fortunately there doesn't appear to be a crime problem in Hoi An). He didn't speak English but produced a key card for our room..... Which didn't work. We then had to wait for someone to come and reprogram the key. Other than that we had a good stay and would stay there again. The 'security guard' also serves breakfast and is a lovely guy.

Right in the heart of the action in Hoi An. Outside the hotel at night the place is heaving. But the rooms are at the back of the hotel and surprisingly quite at night. Good breakfast and big rooms.

Stayed in April 2024

We booked a room with a Garden view. On arrival, they gave us a room without windows explaining that the info in Booking.com is not updated after covid. Since we wanted a window for air, we have to upgrade with extra payment to an available room next to a small pool which can be noisy. We felt that the management should not have charged us for an upgrade.

good location in old town right next to the main river front. Friendly staff. Easy access to food and transport. Hoi An is a good experience. Free bicycle rental. Breakfast was reasonable. Generally quiet if your room is not next to pool

Stayed in April 2024

The coffee (at breakfast) was special (and we had a hard time getting used to it), but nothing do diminish our experience. Some of the equipment did not work fully (jacuzzi bathtub), but nothing negatively affecting us.

The hotel has an excellent location, just opposite the old town. The staff (especially the GM) was very helpful, which we appreciated. The room was spacious, with an equally spacious bathroom. The breakfast was good, with a wide selection of local foods (including fresh fruit).

Stayed in January 2024

Hoi An itself has changed post-covid. Far too many tourists, streets overcrowded, a crazy volume of vendors and competing bars. Some very noisy bars adjoining this property though thankfully the insulation seems great. Ask for a room at the back. Note: a 3-bedroom apartment is really a large open-plan unit. Great for a family but you will not have individual privacy.

A charming, endearing hotel with lovely staff in a super-convenient location just over the bridge from the old town. The property is very traditional, an older building in a very Vietnamese style. Stay there if you want to experience Vietnamese culture, right down to the ca phe phin drip coffee and pho at breakfast (which is generous and lovely!). The rooms are simply appointed with modifications that tick the boxes on mod cons e.g. shower (functional, but not western-style accommodation). Cleaning staff does a fantastic job and they replenish water & towels generously. Front-desk team is helpful, resourceful and always friendly. Pool is lovely if small. Could not ask for more!

Stayed in April 2024

The bed was like sleeping on a plank of wood. The electricity doesn't keep running when you're not in you're room and due to the room size it takes ages to cool down after returning from a hot day out.

The property was immaculate and the staff were all friendly and attentative. The rooms were huge.

Stayed in April 2024

The family suite was fine but the room for 2 persons had very tight space between the wall and the foot of the bed making it difficult to get to the other side of the bed. The free bicycles had bad brakes and were of poor quality. I would rather pay extra for decent bicycles.

Excellent location. Unique decor.

Stayed in April 2024

Avoid the rooms near the dining area. Next door is a nightclub and you can hear the music until 2am every night of the week.

decor, ambience, location, staff and cleanliness

Stayed in March 2024

Mold in the bathroom with a door that was off it's rungs so it couldn't be closed. The window next to one of the beds had blind rungs missing which made us feel there was a lack of privacy. Mosquito in the room which bit us while we slept.

General Manager. Staff. Breakfast. Location. All great.

Stayed in March 2024

Everything about the property was excellent.

Excellent location and wonderful staff

Stayed in February 2024

Our first room was noisy during the night - we asked and was moved to another room and it was much quieter.

Location and staff - especially the chap at reception - so helpfull

Stayed in March 2024

We enjoyed the locality and breakfast available at the property. The staff were friendly and catered to our needs, assisting us with getting to and from the airport. The room was capacious and comfortable, the mattress and pillows are good quality. The pool was a welcome reprieve after a long day of exploring.

Stayed in March 2024

See above

Shower DEFINITELY needed a rubber bath mat as VERY slippery, made a request but never received one - a significant health hazard. Breakfast good, location good.

Stayed in March 2024