Sugar Mill Hotel Apple Bay, VG1110 Great Carrot Bay, UK Virgin Islands
#1 of 1 hotels in Great Carrot Bay
Guests' ChoiceBased on 61 hotel reviews
9.3Cleanliness
9.5
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.9
Value for money
8.7
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 20 May 2024
Vikki
United StatesLocation, views, restaurants , friendly staff and great massage
Stayed in May 2024
Reviewed: 30 April 2024
Blair
United StatesAbsolutely nothing
I liked absolutely everything about this property. We only had one night before boarding a 63 foot catamaran for a week. After our brief one night stay we were wishing we had more time to spend at this quaint beautiful little slice of paradise.
Stayed in April 2024
Reviewed: 24 April 2024
Gilbert
United StatesNothing
Great views, Great Food, Superior Wine & Drinks…. But staff was superior in every way!
Stayed in April 2024
Reviewed: 20 April 2024
Cheri
United StatesThe outside door in the patio area didn’t lock. Room 131. The bathrooms are a bit aged.
The restaurants and the staff were amazing!! The bartenders down on the beach - Sean - awesome!!
Stayed in April 2024
Reviewed: 14 April 2024
Christopher
United KingdomBeing picky the hotel bathrooms need a refurbishment but they were still very clean.
We loved the feel and quality of this hotel. Staff were excellent and were always smiling.
Stayed in April 2024
Reviewed: 7 April 2024
Kimberly
United StatesNothing
The friendly staff, close to the ocean, the flowers in the room when we arrived, the hand painted pillows, the restaurant, and the comfortable rooms!
Stayed in April 2024
Reviewed: 15 March 2024
Jon
United Statesroads are truly an adventure. many pot holes tight corners and fast drivers
complete package of fun, sun and great meals. We had a car andd that is advisable as to beoing able to move around to pother attractions each day
Stayed in March 2024
Reviewed: 14 February 2024
Kira
United StatesI have nothing bad to say
This is a wonderful resort property. Elegant and understated with a fine dining and casual dining option, beach bar, pool bar and dining room bar a lovely little beach , beautiful pool area and a stunning view from every room. The staff are exceptionally kind and accommodating.
Stayed in February 2024
Reviewed: 11 February 2024
Peter
United StatesNO Assistance with luggage up steep hills and stairs to get to rooms. Very slow service to get lunch 38 minutes to get a margarita pizza and coconut shrimp and someone asked for a drink in a Saturday and they said they fan out of bailey's.
People were very nice. Great location. Amazing food at dinner and lunch. The beds are VERY comfortable. They serve great bottled water .
Stayed in February 2024
Reviewed: 2 February 2024
Kenneth
United StatesPool could have been cleaner
Restaurant was fabulous
Stayed in January 2024
Reviewed: 23 January 2024
Sarah
United KingdomThe only very small criticism would be that the bathroom in the room could do with an update but I know that is on the hotel owners to do list
I loved all the attention to details. Prosecco on arrival, soft mats by the side of the beds, cabanas on the beach
Stayed in January 2024
Reviewed: 22 January 2024
Lesley
United KingdomLovely botique hotel, great hosts would highly recommend.
Stayed in January 2024
Reviewed: 23 October 2023
Linda
United StatesThe owners and staff treated you as if you were the only guests on the property. It’s nice to feel special ❤️
Stayed in October 2023
Reviewed: 12 August 2023
Peter
United KingdomBathroom was tired, but not a big deal for us.
Food was good, Nice to have breakfast/brunch in the beach restaurant, whereas dinner is in the main bar area and more refined
Stayed in July 2023
Reviewed: 9 August 2023
Tim
United KingdomBeach was a bit disappointing given how many great beaches there are
Great staff. Good restaurants with one on the beach for breakfast. Spacious room
Stayed in July 2023
Reviewed: 2 August 2023
Heather
United StatesThe location, food and staff were fantastic! This is the place to stay when on Tortola!
Stayed in July 2023
Reviewed: 25 July 2023
Georges
GermanyBreakfast place at the beach
Stayed in July 2023
Reviewed: 17 June 2023
Rossitch
United StatesNA
Everyone was super nice and friendly. Amazing view from balcony and excellent food.
Stayed in June 2023
Reviewed: 4 May 2023
Adam
United StatesBeach could have been cleaner. Lots of seaweed
Amazing food and service
Stayed in May 2023
Reviewed: 24 March 2023
Hannelore
United StatesIf you like to walk, you will have to walk on the street to get to places nearby. There are no trails or sidewalks. The private beach was small and there are no adjacent beaches.
Nice hotel with good food options. The hotel has a small private beach, a pool and beautiful areas to relax. The outdoor furniture is comfortable and the wicker pods are big enough for a couple to enjoy. Best of all was the friendly and accommodating staff. They were beyond awesome and made our stay exceptional. We mostly stayed on the property to relax, enjoy a few extraordinary massages and outstanding meals. The location was absolutely gorgeous.
Stayed in March 2023
Reviewed: 20 March 2023
Gedas00
United StatesThe waitress for dinner felt upset and was rushing through. She was not rude or anything, but she wanted to close the night and go home. Everything else was excellent.
We felt safe, relaxed, and well-taken care of when we arrived. The staff goes above and beyond to make you feel happy and rested. The breakfast and dinner were excellent. The views from the room and dinner restaurant are breathtaking. The rental of the car was easy. Rupert even offered to drive us to the closest grocery store. We received an upgrade. Honestly, it felt like a small paradise. Thank you!
Stayed in March 2023
Reviewed: 9 March 2023
Rob
Canadabeach was across road
quiet and relaxing
Stayed in March 2023
Reviewed: 16 February 2023
Richard
United StatesBlankets and sheets were split in half would have preferred 1 blanket and one sheet
Staff was friendly ,food was excellent
Stayed in February 2023
Reviewed: 17 December 2022
Amanda
United Statesrocky beach; low water pressure
unique property with great history; lush and peaceful surroundings; large & clean room; fantastic food; great management (shout-out to Dennis, Rupert and Andrea); friendly and accommodating staff; environmental friendly (using solar panels to heat the water); apple cabana
Stayed in December 2022
Showing 1 – 25
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