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Reviews of Sebastian's on the beach hotel 3 stars

Apple bay West ENd P.O. Box 441, VG1110 Road Town, UK Virgin Islands

#1 of 3 hotels in Road Town

Guests' Choice

Review score

Based on 164 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 30 January 2024

    3.0
    Overall a disappointing stay pleased we only spent 2 nights there.
    • Leisure trip
    • Couple
    • Tropical Garden King
    • Stayed 2 nights

    The Villas suite was disappointing. There was no sunshine at any time due to the location. The room was dark and dingy, old and shabby furniture, the bed was uncomfortable. The villa was away from the main hotel meaning quite a walk for everything. The name is wrong - there is no beach only a few chairs which have sun in the afternoon only. Our first evening meal was spoiled by a very noisy Bingo and karaoke session and very slow service.

    Friendly and heplful staff. Good check in and check out process. Arranged taxis for our trips and departure. Nice view of Jost van Dyke. Good gift shop. Close to Smugglers cove. The food in the restaurant was quite good.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    6.0
    OK
    • Leisure trip
    • Couple
    • Tropical Room Double
    • Stayed 1 night

    Had a problem with room. Door handles missing from drawers, lights not working, cobwebs, dirty sheet.

    Location

    Stayed in January 2024

  • Reviewed: 13 December 2023

    4.0
    Friendly staff but accommodation not good enough for the price
    • Leisure trip
    • Solo traveller
    • Cliff Side Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    No beach

    Restaurant

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Perfect Location
    • Business trip
    • Couple
    • Cliff Side Junior Suite w/Kitchen
    • Stayed 2 nights

    Parking is a bit difficult

    Extraordinary Location, Design of Interior, Friendly Stuff

    Stayed in December 2023

  • Reviewed: 15 October 2023

    1.0
    Worst experience
    • Business trip
    • Group
    • Tropical Room Double
    • Stayed 3 nights
    • Submitted via mobile

    Worst experience & waste of money

    Worst experience

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Mountain View Double
    • Stayed 2 nights

    The hotel staff were extremely accommodating and helpful. They put me in an upgraded room that was beyond expectations and I had a wonderful stay!

    Stayed in August 2023

  • Reviewed: 4 September 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Cliff Side Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant closed for the month. End of season. Not indicated prior to booking. Front desk personnel were very helpful and assisted in moving to another hotel. Booking was fully reimbursed.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Tropical Room Double
    • Stayed 2 nights
    • Submitted via mobile

    Nice people, good food

    Stayed in August 2023

  • Reviewed: 6 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beach Front King
    • Stayed 3 nights

    We liked the location of the hotel. We had a beach view room and it was very nice.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    6.0
    A comfortable hotel in a remote location but situated on a beautiful beach.
    • Leisure trip
    • Couple
    • Tropical Room Double
    • Stayed 2 nights
    • Submitted via mobile

    Although the BVI is inherently expensive and this was one of the more affordable properties I think it was very overpriced. Eating out options is very limited. Toiletries provided included one small shampoo and a single bar of hand soap.

    Located next to a beautiful but small beach. The sea was not very swim friendly by comparison to other beaches we experienced in the BVI but the sand was beautiful and sunsets stunning. The restaurant was mediocre although our waitress was very good. Great facilities to keep you entertained including games and table tennis. The room was spacious and comfortable and air conditioning superb.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    3.0
    Nice location, but keep looking
    • Business trip
    • Solo traveller
    • Tropical Garden Standard
    • Stayed 1 night
    • Submitted via mobile

    This is a very, very old property. You walk into the room and there's a hand stitched quilt that grandma must have made. Very small rooms, and while functional you can't wait to get out of the room.

    Location, restaurant was beachfront, but across the street from the rooms meaning that All the rooms have no view.

    Stayed in April 2023

  • Reviewed: 16 May 2023

    10
    Excellent, exquisite location, exquisite manners fron Madame Germaine and rhe staff.
    • Business trip
    • Couple
    • Tropical Garden Standard
    • Stayed 2 nights
    • Submitted via mobile

    Excelente both

    Stayed in May 2023

  • Reviewed: 7 May 2023

    5.0
    Not worthed.
    • Leisure trip
    • Couple
    • Beach Front King
    • Stayed 1 night
    • Submitted via mobile

    Staff was making fun of guest. DJ didn’t play the only one song we ask him on our birthday celebration. said yes, but never played it. Bed mattress very uncomfortable. it seems there were morbid obesity people for weeks laying down there.

    the sound of the waves

    Stayed in May 2023

  • Reviewed: 9 April 2023

    10
    Our room was right on the beach, so we left our sliding door open all night to have the surf pounding the beach all nigh
    • Leisure trip
    • Family with young children
    • Beach Front King
    • Stayed 1 night
    • Submitted via mobile

    Is’s a bit tired (understatement!) but that’s part of the charm.

    Kitschy, fun, relaxed, right on the beach!

    Stayed in April 2023

  • Reviewed: 27 March 2023

    10
    Our stay was very relaxing. Also enjoyed Bingo night.
    • Leisure trip
    • Couple
    • Tropical Garden King
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was delicious the staff was very hospitable. The accommodations was excellent

    Stayed in March 2023

  • Reviewed: 7 March 2023

    10
    Perfect location to unwind after a sail around Tortola.
    • Leisure trip
    • Couple
    • Tropical Garden Standard
    • Stayed 2 nights

    I loved listening to the surf from our bed. I enjoyed the entertainment. Our 2 dinners were excellent. I liked having a mini fridge and coffee maker in the room. The shower was hot!

    Stayed in February 2023

  • Reviewed: 16 February 2023

    10
    Lovely Sebastians
    • Leisure trip
    • Couple
    • Tropical Room Double
    • Stayed 6 nights
    • Submitted via mobile

    It would have been nice to have a pool but not essential. We did have a beautiful swim in the sea on a calm morning

    The staff were so friendly and nothing was too much trouble. The food especially the breakfast was delicious. The location on the beach was amazing

    Stayed in February 2023

  • Reviewed: 15 February 2023

    1.0
    Our stay was less than desirable.
    • Leisure trip
    • Group
    • Mountain View Double
    • Stayed 1 night

    There was no Tv in the room, A basic item like a telephone was also missing.

    The Location was okay.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    4.0
    Great staff but outdated facility
    • Business trip
    • Solo traveller
    • Tropical Garden King
    • Stayed 3 nights
    • Submitted via mobile

    Old, needs a lot of attention to bring it up to par

    Staff and location

    Stayed in January 2023

  • Reviewed: 27 January 2023

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Beach Front King
    • Stayed 5 nights
    • Submitted via mobile

    We asked to move room due to the loud entertainment and traffic noise. The rooms although spacious were quite tired needing updating with some equipment not working properly. Although beach was close, very restrictive Sandy beach area due to high tides hitting the front walls so we always walked over to Long Bay or Smugglers Cove which was a bit of a hike. The restaurant was mediocre and loud, didn’t really align with the pricey accommodation which was certainly not value for money.

    Both rooms we stayed in overlooked the bay and was lovely to hear the waves. The staff were very friendly and helpful.

    Stayed in January 2023

  • Reviewed: 27 January 2023

    10
    Beautiful place, very helpful staff!
    • Leisure trip
    • Couple
    • Tropical Room Double
    • Stayed 2 nights
    • Submitted via mobile

    The proximity to the beach. The staff was very welcoming. Loved the live music! So relaxing

    Stayed in January 2023

  • Reviewed: 16 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Tropical Room Double
    • Stayed 1 night
    • Submitted via mobile

    Staff at the restaurant is very very slow. Overpriced considering the quality of the hotel.

    Stayed in January 2023

  • Reviewed: 18 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Tropical Room Double
    • Stayed 4 nights

    I am usually not one to complain, but I was more than disappointed. I booked and paid for 4 nights, but stayed for only two and checked out. The photos on the website did not match room #2 which we were assigned upon check-in. Clerk mentioned that we were "upgraded" to this room so instead of a garden view room that I booked, I now had a room with windows that were a few feet from a privacy wall. Almost all the photos seem to be taken professionally and not by visitors so take this into consideration when booking this hotel, The bed was comfortable and clean, but the room itself was shabby. Bathroom is very small and the bathroom door when opened blocked the tv Note* there is no beach only rocks. The surf hits a retainer wall fronting the lounge chairs which sit above the water on a patch of beach sand.

    Stayed in December 2022

  • Reviewed: 27 November 2022

    10
    Trip of a lifetime
    • Leisure trip
    • Couple
    • Tropical Room Double
    • Stayed 16 nights
    • Submitted via mobile

    Best staff, very friendly and great food & service. Couldn’t be closer to the beach, closest surf break on earth (?) step offs and 5 steps to your room with a sunset view… amazing!

    Stayed in October 2022

  • Reviewed: 14 November 2022

    4.0
    I would not recommend
    • Leisure trip
    • Couple
    • Tropical Garden King
    • Stayed 1 night
    • Submitted via mobile

    there was no hot water in our room. there was something banging on the roof all night. there were bugs in the bathroom. the safe was broken. the list is longer I would not recommend this location.

    the staff were lovely and the Sunday brunch with the singers was lovely.

    Stayed in November 2022

Showing 76 – 100

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