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Reviews of Hotel Palacio 2 stars

Bartolomé Mitre 1364, Ciudad Vieja, 11000 Montevideo, Uruguay

#13 of 86 hotels in Montevideo

Guests' Choice

Review score

Based on 334 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The soundproofing is poor, and it was cold, but there is a warm blanket and an air conditioner that heats the room.

    Very good location in the very center of the city. It's easy to get to from the airport by direct bus for $2.50. The hotel is not new, but it's suitable for a couple of nights. The staff is very nice and friendly, though they don't speak English. However, with a Google translator, we had no issues. They don't offer breakfast at all in the hotel, but they offer tea, coffee, and delicious pastries in the morning, which was very appreciated. There is hot water with good pressure and also good Wi-Fi. It was also nice to have an elevator in the hotel so we didn't have to carry our luggage up the narrow stairs.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Great Location. Great Price.
    • Leisure trip
    • Group
    • Double Room with Terrace
    • Stayed 3 nights

    Would have loved a soft or feather pillow. Thicker towels. It is a bit noisy,

    Great location in Old Town. Walking distance to all the major sites. Staff are lovely. Great old gated elevator. EXCELLENT shower. Old building.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 3 nights

    Noisy elevator outside room

    Location, Balcony

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is located 50 meteres from the main square

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    It’s like a book don’t judge it by its cover it’s a great place to stay!!!
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    We were a little worried about the location but Nothing we loved it !!

    It was unique historical beautiful!!!

    Stayed in March 2024

  • Reviewed: 22 April 2024

    9.0
    A great introduction to Uruguay
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights

    The location was perfect. We had some issues in communication as we spoke little Spanish but the staff at the hotel did everything to accommodate us. Although the room was not overly large is had all the facilities expected It was cool and airy and the terrace a delight. Coffee was available all day and was a strong rich brew perfect to our taste. Breakfast ws simple and satisfying. All in all our stay at Hotel Palacio was spot on

    Stayed in March 2024

  • Reviewed: 22 April 2024

    10
    I was enchanted!
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The charm of the building is the birdcage elevator. It's just darling. I don't know what the other rooms were like but my room, #67, was a gorgeous penthouse with a lovely terrace with magnificent views of the Rio and of the Bahia. Clean, comfortable, safe, very friendly staff.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Loud at night over the weekend because people are going out and the hotel is very central. When showering, the water splashed outside the shower.

    The location is incredible and lots of choices for coffee and dinners nearly. The wifi was fast so I could work from the hotel when needed. Very helpful and friendly staff, even though I barely know Spanish I could communicate with people. Really liked the mattress.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Active relaxation in Palermo, Buenos Aires
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    few more coffee cups and tea bags will be always appreciated by light and speedy travelers as me; but really nothing to dislike, just a suggestion

    nice welcome from Tamara and good advices about main attractions around excellent location to visit for Palermo neighborhood quite place but close to best resto, bars main venues I enjoyed to taste my coffee on the balcony

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Magical
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Navigating the water system proved difficult and the bathroom floor would get wet very easily from the shower

    I love the overall feel of the room with the small balcony. The complimentary bizcochos and coffee were an added bonus

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    Nice hotel in Montevideo historical city centre
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    The historic city centre of Montevideo is not really alive at night and during the weekend, even if it does not feel unsafe, you would need to take a taxi or Uber to go to other neighbourhoods to find lively areas.

    The hotel is located in the old city centre of Montevideo almost on the main square, but also close to the main square of the modern city. It is a very convenient location to explore Montevideo. It is located in a historical building and overall it is nice even if it is not a luxury hotel. The room we stayed had a terrace with a nice view.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Perfect for short stay
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Centrally located (in old town) perfect for short stay

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was not great

    Location inthe old town is excellent but be prepared to use UBer if you want to explore further away places

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Great stay big room
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Small, intimate, historic setting... just what I like.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    I prefer a key to an electronic card. They always work.

    The location was excellent with most major attractions just outside the door. The family did a lovely job presenting a varied, nutritious and colourful breakfast. When I got locked out of the hotel for a few hours due to an electronic card malfunction, the owner not only apologized profusely, but placed flowers in my room to say she was sorry. These people care a lot about their guests.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Comfortable place, nice location with very good staff and great price.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    very friendly n helpful staff, great price

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Extravagant accommodation in the heart of Old Town Montevideo
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Centrally located accommodation in Montevideo’s Old Town. The rooms were clean and have a charming ambiance. The staff is warm-hearted and friendly! Can only recommend to stay in this extravagant accommodation at the heart of Montevideo’s old town!

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Good for a few days.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights

    A bit old fashioned and some of the bathroom faucets where a bit leaky.

    Good location at the border of the old city (where you probably don't want to walk around in the dark) and the newer central part of the city (where you maybe can walk around in the dark). Friendly staff, relatively spacy room, AC, ...

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Great location for tourism
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We stayed at room 45 with a beautiful balcony to the street. On a Saturday night, that was a loud place to be. If you want to party and will be up past 9pm room 45 is perfect. If like you go to bed early and I was not able to sleep. But once again, it was because of my beautiful little balcony .

    No better location for sightseeing in old Town and Centro. Friendly staff. Ocean , Rambla, live tango, rock bar . Location location location!!!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very basic

    Great location, old charm, balcony and small roof terrace

    Stayed in February 2024

  • Reviewed: 7 March 2024

    9.0
    Wonderful stay in a well run historic hotel with friendly staff.
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Some renewal of the doors , locks , baths and patios were needed. Clarity by Booking.com on the methods of payment to the hotel is needed to avoid embarrassment in payment method and currency acceptable and cash or card discounts .

    The location is perfectly central for all the main city attractions and sights. Secure Parking is available about 100 metres away at a cost 360 UR Pesos per day . Beds are comfortable , hot water and showers were good . The free hot coffee or tea and hot milk for self service along with pastries and medalunas were very appreciated by the guests , and is a nice touch for guests.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    thanks for staff made it easy without talking the language

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Charming Old Hotel in Prime Location
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    It was very nosy at night. Street noise not from inside the hotel (even with the AC running) we could hear all the Saturday night walkers and partiers. The hotel is charming but old, so it's a little tired, but again for the price we paid (less then $50 a night) we have no complaints it was perfect.

    Cozy and old world charm to this hotel, and incredible value at the price. They have a cute little elevator and a quaint little roof top, and the sweetest staff that works there. They even have coffee, tea, and bakery in the morning which we weren't expecting.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Good p/p
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet connection was bad

    Clean, good lovation, vintage design, free coffee and good terrace

    Stayed in February 2024

Showing 1 – 25

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