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  5. Reviews of Hotel Ciudadano Suites

Reviews of Hotel Ciudadano Suites 4 stars

Goes 2297, 11800, Montevideo, Uruguay, Tres Cruces, 11800 Montevideo, Uruguay

#16 of 86 hotels in Montevideo

Guests' Choice

Review score

Based on 95 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    10
    Great location and value.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Didn’t dislike anything.

    Beautiful. It was so clean and convenient location. Directly in Fri t of the bus terminal and shopping centre at Tres Cruces. Breakfast was great. Staff super friendly.

    Stayed in May 2024

  • Reviewed: 16 April 2024

    8.0
    Convenient to Tres Cruces
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unless you need to be near the bus station it's not a good location. Checking in can take a while as they sometime can't find your reservation. Only one trash can in room is in the bathroom which is inconvenient.

    Very conveniently located if you need to be near the bus station. Clean room. Comfortable bed and good shower. Toiletries are decent quality for the level of hotel. This is my favorite hotel in Montevideo if I'm in transit (if the price is right as it can vary a bit)

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Good value for money. Excellent service
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Excellent location to shopping centre and bus terminal

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Experience was good for the 2 days. There are better regions in the city to stay, location is close to shoppings however kind of ugly part

    Hotel is very great, good room and shower! Staff was friendly

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    It valued the price.
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    There are few options of vegetarian/vegan food around. Also, there are many homeless people who approached us.

    The bed was comfortable and the staff was very friendly and attentive. Also, the location is wonderfu;l..the hotel is in front of a shopping mall.

    Stayed in January 2024

  • Reviewed: 7 February 2024

    8.0
    Great place and highly recommended for a short stay; not great for a longer stay in Montevideo.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Room ceiling needed cleaning. Not many real food choices in and around the neighborhood.. The shopping center provides a variety of options, but in the end it's all fast food -- not for foodies.

    Location -- right across from Tres Cruces bus station and shopping center. Excellent bed and bathroom facilities, prompt and courteous service from staff. TV needed fixing, staff was sent immediately. Shopping center a great advantage to pick up necessaries.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Good central location room
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Need key card to access the fire escape stairs which might be hard in a real emergency

    Spacious room with good comfortable bed - perfect for a family with the third bed in the same space. Useful kitchenette in the room and balcony with city views.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    This is an excellent choice for comfort and convenience to Tres Cruces.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The view from the window was unspectacular.

    Room was clean, comfortable and quiet, and the staff were thoughtful and always available. The location was perfect for immediate access to the Tres Cruces station, and it was perfectly good for walking around to good cafés and restaurants as well.

    Stayed in November 2023

  • Reviewed: 4 January 2024

    8.0
    Best hotel for a stopover if traveling by bus
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I know this is ridiculous, but the fake wood vinyl floors cheapened the room. Everything else was lovely.

    Was coming from Punta del Este on a bus in the evening and heading to Colonia the next morning, and this hotel was perfect for a short overnight stay in Montevideo. Literally across the street from the bus station, though not a lot of good food options nearby (I refuse to eat in a mall), but if you're willing to walk 20 minutes, there's plenty of good options.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There need to be more items in the room like wellcome tea, coffee, water. Dental kit. Closed shower. No much complain

    Location is good. Staff are fine. It can be much better

    Stayed in December 2023

  • Reviewed: 12 December 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Excelente local. Cerca de todo.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    very nice team, convenient location at bus terminal

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    very convenient
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    there is quite some noise outside from bus traffic and also people talking in groups. bring ear plugs if you want to keep the window open. (there is AC but I didn't try it)

    very efficient and friendly checkin and out, the place is steps away from the bus terminal, super convenient. taxi stand is also there, so getting to airport was super easy. very comfy room and bed, lots of space, window opens (!), which was great to get air. euro and US tv channels, but some dubbed.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    It was all good.

    Reception staff very friendly and attentive, room was spacious, clean and well tended. Good beds and bathroom. Nice location beside an entrance of the shopping mall.

    Stayed in August 2023

  • Reviewed: 21 October 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really comfort beds

    Stayed in October 2023

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel policy. We arrived at 7am and were asked to pay 65USD (extra night instead of early check in). They told us that if we wanted to check in at 9 the price would be 30USD. The hotel was a bit dated (ie ceiling was awful condition for a 4* hotel )

    The hotel staff was very polite. Very close to the bus terminal. Clean room / bed linen etc

    Stayed in September 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms are isolated but not the windows and doors. so you hear every single bus leaving or other people on the same floor. bring some earplugs or turn up your tv/music if you like a good rest ;-)

    everything you need also a microwave in the room with plates, forks and knifes. supermarket across the street, food court from the busterminal

    Stayed in June 2023

  • Reviewed: 28 May 2023

    10
    This is an absolute worthwhile hotel
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The restaurant which is an outsourced service is not that good.

    Everything but the restaurant which is called Shidha

    Stayed in May 2023

  • Reviewed: 30 April 2023

    9.0
    Great location for bus station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, big room with very comfy beds

    Stayed in March 2023

  • Reviewed: 20 April 2023

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Cleaning

    Stayed in April 2023

  • Reviewed: 19 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Food prices in the restaurant

    Great location

    Stayed in April 2023

  • Reviewed: 25 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location close to the bus station attracts interesting characters. So take care.

    We chose this hotel because of its location to Tres Cruces bus station. The rooms are big and well equipped and the bed was huge and really comfortable. No problem getting a taxi, steady flow from the bus station. Huge shopping mall with ATMs and food court. Breakfast was simple but good.

    Stayed in March 2023

  • Reviewed: 24 February 2023

    8.0
    Really nice hotel, not the best location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The location was in one way very convenient because we arrived at Tres Cruces bus station and this was just across the street, but we read it was not a very safe area to walk around. If you're planning on staying there, consider taking an Uber to be on the safe side (ubers can be quite expensive though).

    The room was big and confortable, very modern and stylish. There was even a minifridge, a microwave and an electric kettle, but no tea or coffee, those would have been a real nice to have since we were there for just one night before having to go very early to the airport to go back home and breakfast started at 7:30 and we had to leave earlier, so there was no chance to at least have coffee before leaving.

    Stayed in February 2023

  • Reviewed: 17 February 2023

    9.0
    A surprisingly excellent value for money in a central location just steps from the main bus terminal
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room was spacious and comfortable with a microwave, water kettle and dishes. The location was just steps from the main bus terminal and a big grocery store and shops. Very convenient for catching a bus to or from the airport or to other parts of Uruguay.

    Stayed in February 2023

Showing 1 – 25

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