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Reviews of The Valley Inn, Ascend Hotel Collection 3 stars

17 Tecumseh Road, Waterville Valley, NH 03215, United States

#1 of 4 hotels in Waterville Valley

Guests' Choice

Review score

Based on 163 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 10 January 2024

    9.0
    Room was spacious and clean. Close to ski resort, x-country ski trails, and village square.
    • Leisure trip
    • Family with young children
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location!

    Stayed in January 2024

  • Reviewed: 13 October 2023

    9.0
    Very nice stay
    • Leisure trip
    • Group
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 2 nights

    Nice staff, very comfortable beds.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    very comfortable despite dated amenties .. skimpy on continental breakafast, don't depend on it..
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    needs a country breakfast did not like the continental breakfast mini refrigerator leaked our food, no temperature gauge in refrigerator, smell of alcohol in closet as you entered the room but went away putting air conditioner on for a bit, only had odor as you entered room ..(closet area) couch in room kind of gross, appears that it can attract all sorts of bugs..we did not see any..room needs to be updated coffee pot dusty dirty..did not dare use it..

    continental, didn't bother with it..not much.. bed and room very comfortable location was great! staff very nice

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    We would stay again, especially if Rae was there!
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When looking closely at the room it was really run down. The remote batteries were taped in, there were chips of wood coming off the door and sill. Overall needs a lot of maintenance.

    Great location and walking distance to the main area . The desk was staffed with the most amazing gal, Rae. She was friendly, helpful and my dad loved her so that was a bonus!

    Stayed in October 2023

  • Reviewed: 13 September 2023

    8.0
    Cozy an quiet
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My girlfriend wasn’t excited about the spiders an webs on the porch, the a/c was loud an seemed to be loose in the wall.

    Location was great, food was pretty basic. Coffee was good.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked the sink in the room

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The bathroom was teeny

    Since it was offseason, the hotel was very quiet. I liked the size of the room and the sink/microwav/fridge setup. The staff was friendly and wonderful, and I appreciated the passes that allowed us to visit the athletic club in town.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    Relaxing.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa-bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location. Facilities around hotel and affordability. The inn and surrounding areas allow you to relax without the business of an expensive off interstate hotel.

    Stayed in August 2023

  • Reviewed: 5 July 2023

    9.0
    all good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    the weather

    very friendly staff

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    Good value and location. We would stay there again!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Nothing!

    The location was perfect. Easy access to many things in the area.

    Stayed in May 2023

  • Reviewed: 15 April 2023

    7.0
    fine
    • Leisure trip
    • Couple
    • Queen Suite with Sofa-bed - Non-Smoking
    • Stayed 1 night

    the breakfast was terrible - no real food - just plastic place is overpriced

    location comfortable nice room

    Stayed in March 2023

  • Reviewed: 17 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa-bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    breakfast does not offer a lot of choices

    location

    Stayed in February 2023

  • Reviewed: 11 February 2023

    7.0
    I enjoyed my stay, my needs were met, & I felt safe & comfortable.
    • Leisure trip
    • Group
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had to go through a booking agency~ I find them difficult & if the Hotel would have given a set price for the season ~ Not weekend rates or snow condition higher price.

    The hotel breakfast was convenient, well stocked, & had good variety.

    Stayed in February 2023

  • Reviewed: 23 January 2023

    8.0
    overall we would stay here again, great location large room and clean. Things like bathroom fan not working and some chi
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    room could use a little fixup

    location, room size, breakfast room, sitting area

    Stayed in January 2023

  • Reviewed: 6 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was wonderful and accommodating. The facilities are dated and need some upgrades. Bathroom was very small. Beds were comfortable.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    8.0
    The front desk staff was unbelievable
    • Leisure trip
    • Couple
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    In need of some updates

    Location was perfect

    Stayed in September 2022

  • Reviewed: 23 September 2022

    8.0
    Wonderful &beautiful
    • Leisure trip
    • Family with young children
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I thought there were stoves in the kitchenette so we brought a lot of food to cook a lot of it went bad.

    Woke up to late to eat. The area was beautiful the young lady at the desk was an absolute delight.She helped us find a grill only one burner work but the burgers got cooked

    Stayed in September 2022

  • Reviewed: 5 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The breakfast was a bit limited, could have at least had some pastries to qualify as Continental

    The hotel is located in the wonderful Waterville Valley, there are plenty of facilities around especially for outdoorsy people. The stay comes with a pass for local activities which is an added bonus.

    Stayed in September 2022

  • Reviewed: 8 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean, confortable and affordable!

    Stayed in July 2022

  • Reviewed: 26 May 2022

    8.0
    Great Location , good value for the money
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Room was kind of smelly. I think the carpets are old and could use a good shampooing.

    Nice Location in Waterville valley. Very helpful staff. Room was smelly and carpets are old and stained. Desk clerk was a really nice guy named Mike and he took very good care of us.

    Stayed in May 2022

  • Reviewed: 23 May 2022

    9.0
    great price and great staff!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    great price for what you get. everywhere else around the area was at least 50-100$ more expensive. The manager was more than accommodating and upgraded our room because we mentioned it was our anniversary! the bed was comfortable and the room was spacious!

    Stayed in May 2022

  • Reviewed: 24 March 2022

    7.0
    it was a nice stay. would stay again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa-bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The bedroom is separate but the doors are glass and there are no curtains for privacy. I booked the room specifically so that I could put my child to bed and stay up but wasn’t able to because of the lack of curtains to keep light out of the bedroom. The range in the kitchenette was not working well. the temperature was hard to control (too hot) so we had to leave the window open.

    staff was kind and helpful, the location is convenient, the rooms are large, clean, and relatively modern.

    Stayed in March 2022

  • Reviewed: 7 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite with Sofa-bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That the pool and most amenities closed at 7:30 or 8. I only stayed for one night but my boyfriend and I were hoping to do some night swimming and some activities other than skiing, but things closed a tad early.

    I liked that it was in a pretty remote location and it was very quiet and cozy.

    Stayed in March 2022

  • Reviewed: 4 March 2022

    8.0
    staff was very helpful and accommodating
    • Leisure trip
    • Family with young children
    • Two-Level Suite with Sofa Bed and Whirlpool in Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    older facility

    location

    Stayed in February 2022

Showing 1 – 25

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