Breakfast was not the greatest

Rooms were very nice

Stayed in March 2024

most of the staff were pleasant except for a couple of individuals at the front desk. When we got there the guy that front desk told us we had canceled our reservation only after we insisted we didn’t did he realize his mistake. He did not even apologize to us. The second incident happened one afternoon when my husband ask the lady at the front desk for change is that we could leave a tip for the maid service. she said that she didn’t have any money and my husband asked her for a manager she said she was the only one there. Later on my daughter and I purchased some soft drinks and we ask her if could use cash and she happily took out money and gave us change. I asked her why she didn’t give my husband change earlier and lied about not having any money and she said nothing. This was the part that left a sour taste in my mouth. It was totally unprofessional.

We like that it was close to shopping and restaurants.

Stayed in May 2024

The breakfast and the size of the room and room decor.

It was great apples was a little old

Stayed in December 2023

Staff at desk did not know how to correct my credit card number in the system for Booking.com I book with a personal card then change to company card at the hotel. This was the first hotel that did not know how to change the card number so now my company has to give me a check. Just extra hassle.

They had chocolate milk available which was great! Overall breakfast was good.

Stayed in November 2023

Tap did not get cold enough when turned to cold setting. Pillows not firm at all. Should keep at least two form pillows as options.

AC worked well. Toilet and Shower were great.

Stayed in October 2023

The property clearly stated no concealed weapons on the property a guy that was staying in the first room on the first floor stopped us on Sunday evening while coming in he spoke but I can see he had a gun in the front of his shorts. Which was a great concern about our safety. The patio was really dark at night and the gate didn’t lock we set out there on Tuesday night and the pool door was propped open after 11:00 pm as someone was getting off work all they did was turn the lights off while the back door to the pool area was still opened.

We arrived on Saturday asked for our room to be cleaned on Sunday evening for the next day. The young lady at the desk took the information down in her head we never received the room service as requested. Her husband or boyfriend was waiting in the lobby and she took the information and went back in the lobby sitting area where she was when we came in and continued chatting with him.

Stayed in August 2023

Still a little pricey per night in my opinion. Drop it to $100/night and keep all the rooms full would be better then $130/ and only filling half

Location, cleanliness, Breakfast

Stayed in August 2023

The floor of the shower was dirty and the fan in the bathroom did not work. it didn’t feel the cleanest. The pool area also was in great need of a deep clean. the concrete around the pool needs a good power wash, it was really dirty as was the bottom of the pool. It definitely needed a refresh.

The look of the property was modern.

Stayed in August 2023

the pool.. it was way too small

cleanliness

Stayed in July 2023

Staff was very rude, no hand soap in the rooms

Location was great and room was nice

Stayed in July 2023

Loud neighbors, pretty sure the beds were not queens.

The room was nice. The shopping area was close.

Stayed in July 2023

There was a boys lacrosse team that was overly aggressive in the pool area and their parents drinking on the pool patio after 3 am they were so loud I could hear them on the 4th floor...I feel like the staff should have handled that.

The hotel was nice. I liked the modern feel. The bathroom mirror was fantastic for doing my make up.

Stayed in June 2023

AC was not working the lobby was extremely uncomfortable

Room was nice and breakfast was awesome!

Stayed in June 2023

Even though I had confirmation of our reservation, they couldn't find it for about 7-10 minutes.

Breakfast was very good, and the public area was great for our needs. The room and bed were comfortable. Having the check-out time extend to noon was stress free.

Stayed in April 2023

Na

Na

Stayed in November 2022

Breakfast was disappointing. they ran out of paper plates. scrambled eggs were meh. they ran out of gravy for biscuits and gravy. when they found more gravy, it was cold. no juice machine

great location. near interstate, shopping and restaurants

Stayed in November 2022

Breakfast tasted a little funny.But it could have been us.Not that big of a problem.

Very nice staff clean.

Stayed in October 2022

Price

Breakfast

Stayed in September 2022

Everything was good

Stayed in August 2022

Good price

Stayed in August 2022

Parking was a challenge. Construction was difficult, but we knew about it in advance so that helped.

The layout of the room always a bit difficult to work through when the sofa bed was out.

Stayed in August 2022

Layout of room was silly and unhandy

Breakfast was very good

Stayed in August 2022

Are ac didn't work so it was hot when we got back to the room for the night. It was never fixed and never offered another room, other then it being hot in our room, the stay way great

The room was great

Stayed in July 2022

The elevator is very dated. The hallway carpet is a little dated as well. The pool is a little small and was kind of cloudy.

Room was clean and looked just like pictures on the website. The hotel is currently under construction so a little parking issue. Breakfast was also really good with lots of variety.

Stayed in July 2022