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  5. Reviews of Sonesta Essential Vacaville Napa Valley

Reviews of Sonesta Essential Vacaville Napa Valley 3 stars

800 Mason Street, Vacaville, CA 95688, United States

Review score

Based on 263 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is under refurbishment at the moment but noise was kept to a minimum

    Location was great

    Stayed in May 2024

  • Reviewed: 20 December 2023

    9.0
    Very enjoyable. We will be back!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very convenient location. Clean and friendly staff. Excellent price

    Stayed in November 2023

  • Reviewed: 11 December 2023

    9.0
    We will stay here again on our next trip to Vacaville.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Center of everything we needed and easy access from I80. Very friendly staff at all levels.

    Stayed in October 2023

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Great place!

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, easy access, great breakfast and very kind staff

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    It was a great stay. The male staff accomodated my request and change for a specific room,but in doing so didn’t update
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The drain to the tub was a little slow.

    It was clean and in a convenient area for my needs.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    7.0
    OK, no major complaints. Don't expect luxury.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    It was a little noisy from the road.

    Good location and helpful staff at receiption.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A little noisy right outside the room

    Nice atmosphere, room was clean and bed comfortable

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    This hotel is exactly what you want when choosing a safe, cheap and easy hotel.
    • Business trip
    • Group
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The couple things I would complain about are the toilet and the television. Most hotels these days have a basic, slow, hard to use tv, but when I got here it was difficult to figure out how to use the remote. It didn’t have any input settings on it and the tv was stuck on HDMI 2, but the cable box was plugged into HDMI 1 and when I looked at the back of the t.v. the 2 port plug had been removed, so I couldn’t even put the HDMI cord into the other port. The t.v. has a little joystick underneath in the middle that I hadn’t been able to find until I called the front desk, and he explained how to operate it. I thought it was just a power on button. The toilet is a pressure assist and when you flush it water sprays up onto your bumbum. For my profession I am a plumber and those are meant for commercial use, so a normal toilet lid does not work on it which is what is installed. When you lift the lid it won’t stay up and falls back down. Not a big deal, I just had to sit when I peed or you can pee on the seat if you don’t care about cleanliness I suppose. One more thing is that the walls are very thin here! My neighbors were having a conversation at 1 A.M. and I could hear their entire conversation.

    I stayed 3 days on the first floor here. The location is wonderful, right off the freeway. The front desk was very eager to please on the few instances where I needed their assistance. The breakfast was very typical for any hotel you stay at these days, and wasn’t anything special, but it had a wide variety of options and a large room to sit and enjoy it. There is a plethora of parking right in the front of the hotel. This wasn’t a lavish hotel by any standards, but for the price of this place it is easily worth the money you pay to stay here.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Nice Stsy
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No fan I bathrooms

    Near highway

    Stayed in September 2023

  • Reviewed: 18 October 2023

    7.0
    Clean rooms, nice staff
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 13 nights
    • Submitted via mobile

    More fruits at breakfast

    Clean rooms, nice staff, easy access.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Great value, good location would stay there again
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    There were no issues

    Breakfast was good. Lots of choices, friendly staff.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Served the purpose
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Blinds let so much light in that it didn't get dark at night. Front desk staff were totally uninterested.

    Proximity to our destination. Good beds, clean bathrooom, good breakfast.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Nice big room with sofa, love the atrium where they serve breakfast. Breakfast was very decent, coffee was high-octane strength. This hotel is very commodious. I would recommend this hotel to anybody passing through this neck of the woods. 

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much, it was good for the value.

    It had a very liminal feel, which was great for us, but could be off putting or spooky. It was clean, the breakfast was good. As a coffee buyer.. I oved the random Turkish coffee bar, but was bummed it wasn't served traditionally (they filter it in a chemex ro remove the grit, but the server was great and very exciting.) Theres a great burger place down the road you should check out. Fosters Freeze. I'm a sucker for old burger spots, and this is one of the best I've had. Bummed it is so far away from my home!

    Stayed in September 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Spa Bad
    • Stayed 1 night
    • Submitted via mobile

    There were tiny flies around the window and the lamps. The curtain wouldn't close and was ripped, so I couldn't block the street light at night. Breakfast was really limited and I didn't have many options within the last hour.

    Everyone was very polite and the beds were very comfortable.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    their breakfast was just ok also the room was kind of small. also the TV in one of our rooms did not work.

    the rooms were really clean and comfortable Also I really liked the interior design, their massage chair and giving you free drink

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Worth it when on big discount
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was stale

    Mini kitchen with Nice refrigerator/freezer We were ordered a 44% discount so we decided to try it.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, beds comfortable, bath room clean.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Overall, I like it. Safe place and room was bright & quite
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Front staff is texting even if we are in front of the counter.

    Organizing for everything. Safe place around. Tea/coffee services are very nice

    Stayed in September 2023

  • Reviewed: 22 September 2023

    9.0
    Excellent place to stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    When we first arrived, the young man at the counter just stared at us. No greeting, just waited for us to say we were checking in. Just stared at us again, then finally asked our names. Very different from our previous stay just a week prior.

    Excellent breakfast, very clean, well maintained.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Great breakfast, nice rooms and space, esp for the cost

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    nice
    • Leisure trip
    • Couple
    • King Studio with Spa Bad
    • Stayed 1 night
    • Submitted via mobile

    it felt hot in the common areas, it felt like there was no AC.

    very clean

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    I will reconsider to stay at a hotel instead of inn , service wasn’t the best
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Broken toilet switch and shower switch , but clean facility.

    Booked 2 Queen rooms but end up with one king, which sounded 4 pancakes on one king bed. Reception clerk was not helpful at all. He stated they don’t have any queens even though I booked a month ahead. He is by himself I understand and it’s a holiday, but I was not satisfied as it’s not what I booked for only one bed four ppl. Very clean facility but a lot of stuff is broken.

    Stayed in September 2023

Showing 1 – 25

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