2401 Mountain City Highway, Elko, NV 89801, United States
#18 of 21 hotels in Elko
Guests' ChoiceBased on 177 hotel reviews
6.8Cleanliness
7.5
Comfort
7.5
Location
8.2
Facilities
6.9
Staff
8.0
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 1 May 2024
Annie
United StatesVery worn. Door frames heavily damaged. One of the beds would come off its frame when you sat on it! It would shift off the frame and go down. It’s good we had a second bed in the room.
Great location! It is near the highway and lots of services (restaurants, stores etc).
Stayed in April 2024
Reviewed: 14 April 2024
Christopher
United StatesThe ice machine has been down for a few weeks, and now the hot tub was down too.
The location and price are great.
Stayed in April 2024
Reviewed: 30 March 2024
Kristine
United StatesIndoor pool had cold water. I thought it would be warmer. The Indoor hot tub was empty and unusable. Took a nice soak in the rooms bathtub though.
Close to gas, food, shopping. Lots of parking. I had small dogs and my room had tile floors. Hotel had a pool, sauna, steam room. Room had a microwave, fridge, bar sink. Bathroom had a blow dryer for use and a bathtub. Beds had great pillows and bed was pretty comfortable. Front desk area had water, coffee, fruit, donuts and other treats. Staff were friendly and helpful. Rooms pretty soundproof the night I was there.
Stayed in March 2024
Reviewed: 24 March 2024
Christopher
United StatesThe pool closed at 9pm on a Friday night.
The location is conveniently located to the freeway, main roads, and shopping/restaurants.
Stayed in March 2024
Reviewed: 23 October 2023
Pamela
United StatesRoom needed many repairs. The spa was not working.
The location is great and room was comfortable and large.
Stayed in October 2023
Reviewed: 17 July 2023
Joseph
United StatesWindow curtains were a bit tattered... but was able to black out the sun...so mostly a cosmetic issue. A clock visible from the bed would be nice...
This is the closest hotel to my jobsite in Elko. I've stayed here many times over the 15 years I've done work there. Very friendly and accomodating staff.... comfortable beds... good pressure in shower with plenty of hor water.... Several nice restaurants within walking distance... and a shopping center with supermarket, clothing stores etc. It's right off of I-80 so easy in and out.
Stayed in July 2023
Reviewed: 12 June 2023
Nikki
United Statesthe power went out for most of Friday, and then the water wouldn’t get warmed up for showered
it was very conveniently located, and the rooms were huge which was a plus!
Stayed in June 2023
Reviewed: 17 September 2022
Patrick
United Statesit’s pretty run down and dog poop all over the grass areas.
The room was pretty clean and bed was comfortable.
Stayed in August 2022
Reviewed: 13 September 2022
Jana
United Statespictures were deceiving but after seeing the other hotels in the area, that appeared to be the norm. No housekeeping services and we had to request towels daily and toilet paper (less than half rolls at check in). check in/out staff was not very friendly but did have decent interactions with other staff members.
convenient location, microwave, 2 sinks in the room , and the fridge was loud but very handy to have!
Stayed in September 2022
Reviewed: 13 August 2022
Sara
United Statesfirst room smelled strongly of smoke, second the air conditioner could not be adjusted, no water in pool that day, short staffed (of course that is the case everywhere)
the Tesla supercharger, comfortable beds, kitchenette sort of
Stayed in July 2022
Reviewed: 14 July 2022
Dreier
United StatesThe Key Card machine was broken and we had to ask staff every time we left and needed back into our room. There was a coffee maker, but no cups. No water cups either. Highway noise was a little loud.
Asked for a room on the ground floor and that was met. The room was clean and spacious. The staff were friendly and helpful. Access to the highway was easy to get to and quick.
Stayed in July 2022
Reviewed: 4 July 2022
Perez
United StatesRoom had funny smell.
Staff was great. Very convenient location. Amenities were good
Stayed in June 2022
Reviewed: 30 June 2022
Kynina
United Statesmy room smelled very bad and no matter how much I turned the thermostat down to cool my room it just blew warm air in making it stuffy and humid.
good location, pet friendly, very comfortable beds, quiet.
Stayed in June 2022
Reviewed: 21 June 2022
Becky
United StatesThe hot tub jets barely work.
it was clean. The beds were very comfortable.
Stayed in June 2022
Reviewed: 13 June 2022
Shawn
United StatesIce machine was broke. Asked for towels and neverv recieved them. Had to call to get maid service.
Pleasant staff and quiet.
Stayed in June 2022
Reviewed: 12 June 2022
Drew
United StatesRoom cleaning was not completed when asked, and not cleaned well (no fresh towels) and no safe in room
Centrally located to many things
Stayed in June 2022
Reviewed: 1 June 2022
Keith
United StatesThis hotel seemed to attract a lot of smokers outside near the backdoor. But it is Nevada.
Shilo Inn Elko was in a great location with a grocery store & restaurants within walking distance. It is also very dog-friendly, no hassles.
Stayed in May 2022
Reviewed: 22 May 2022
Sarah
United Statesmusty room smell. the pool area needed cleaned and tiles scrubbed.
convenient, clean with a few exceptions, such as the pool needed cleaned. My room smelled musty, not fresh at all.
Stayed in May 2022
Reviewed: 13 May 2022
Deborah
United StatesTV was cloudy. Room was basic but adequate.
clean, basic, pleasant.
Stayed in May 2022
Reviewed: 10 February 2022
D
United StatesStaff could've been a little more jovial
didn't eat breakfast. Location is good
Stayed in February 2022
Reviewed: 25 December 2021
Fred
United StatesWe did not receive discount that was noted on booking site. Your clerk said the discount should have been reced through website?. Motel is located along a side road and truck noise was heard all night?.
Stayed in December 2021
Reviewed: 5 December 2021
Ryan
United StatesHot tub was out of service. No breakfast, staff seemed clueless. Pool water and shower was too cold to swim. Cable t.v. was very fuzzy.
Good location.
Stayed in December 2021
Reviewed: 30 November 2021
Mark
United StatesThe sinks were not clean. The drains needed to be cleaned with an abrasive cleaner such as comet. They were gross.
Stayed in November 2021
Reviewed: 17 November 2021
Renee
United StatesNo elevator. Needs updating.
Nice size rooms, comfortable beds
Stayed in November 2021
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