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Reviews of Shilo Inn Elko 3 stars

2401 Mountain City Highway, Elko, NV 89801, United States

#18 of 21 hotels in Elko

Guests' Choice

Review score

Based on 177 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 May 2024

    7.0
    Good choice for a short stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very worn. Door frames heavily damaged. One of the beds would come off its frame when you sat on it! It would shift off the frame and go down. It’s good we had a second bed in the room.

    Great location! It is near the highway and lots of services (restaurants, stores etc).

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Great value, and smells clean!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The ice machine has been down for a few weeks, and now the hot tub was down too.

    The location and price are great.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Great play to stay right off interstate. Would come back.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Indoor pool had cold water. I thought it would be warmer. The Indoor hot tub was empty and unusable. Took a nice soak in the rooms bathtub though.

    Close to gas, food, shopping. Lots of parking. I had small dogs and my room had tile floors. Hotel had a pool, sauna, steam room. Room had a microwave, fridge, bar sink. Bathroom had a blow dryer for use and a bathtub. Beds had great pillows and bed was pretty comfortable. Front desk area had water, coffee, fruit, donuts and other treats. Staff were friendly and helpful. Rooms pretty soundproof the night I was there.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Great location, clean & a good value!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool closed at 9pm on a Friday night.

    The location is conveniently located to the freeway, main roads, and shopping/restaurants.

    Stayed in March 2024

  • Reviewed: 23 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room needed many repairs. The spa was not working.

    The location is great and room was comfortable and large.

    Stayed in October 2023

  • Reviewed: 17 July 2023

    8.0
    Great location, friendly staff and clean comfortable room.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Window curtains were a bit tattered... but was able to black out the sun...so mostly a cosmetic issue. A clock visible from the bed would be nice...

    This is the closest hotel to my jobsite in Elko. I've stayed here many times over the 15 years I've done work there. Very friendly and accomodating staff.... comfortable beds... good pressure in shower with plenty of hor water.... Several nice restaurants within walking distance... and a shopping center with supermarket, clothing stores etc. It's right off of I-80 so easy in and out.

    Stayed in July 2023

  • Reviewed: 12 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the power went out for most of Friday, and then the water wouldn’t get warmed up for showered

    it was very conveniently located, and the rooms were huge which was a plus!

    Stayed in June 2023

  • Reviewed: 17 September 2022

    7.0
    our stay there served a purpose + was very close to the freeway so we could move on quickly with our travels
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    it’s pretty run down and dog poop all over the grass areas.

    The room was pretty clean and bed was comfortable.

    Stayed in August 2022

  • Reviewed: 13 September 2022

    7.0
    the hotel met our basic needs and I probably would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    pictures were deceiving but after seeing the other hotels in the area, that appeared to be the norm. No housekeeping services and we had to request towels daily and toilet paper (less than half rolls at check in). check in/out staff was not very friendly but did have decent interactions with other staff members.

    convenient location, microwave, 2 sinks in the room , and the fridge was loud but very handy to have!

    Stayed in September 2022

  • Reviewed: 13 August 2022

    7.0
    The people were nice enough and it's very convenient stop. i think the other problems were probably flukes. we wou
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    first room smelled strongly of smoke, second the air conditioner could not be adjusted, no water in pool that day, short staffed (of course that is the case everywhere)

    the Tesla supercharger, comfortable beds, kitchenette sort of

    Stayed in July 2022

  • Reviewed: 14 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The Key Card machine was broken and we had to ask staff every time we left and needed back into our room. There was a coffee maker, but no cups. No water cups either. Highway noise was a little loud.

    Asked for a room on the ground floor and that was met. The room was clean and spacious. The staff were friendly and helpful. Access to the highway was easy to get to and quick.

    Stayed in July 2022

  • Reviewed: 4 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Room had funny smell.

    Staff was great. Very convenient location. Amenities were good

    Stayed in June 2022

  • Reviewed: 30 June 2022

    6.0
    a quick overnight
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    my room smelled very bad and no matter how much I turned the thermostat down to cool my room it just blew warm air in making it stuffy and humid.

    good location, pet friendly, very comfortable beds, quiet.

    Stayed in June 2022

  • Reviewed: 21 June 2022

    8.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hot tub jets barely work.

    it was clean. The beds were very comfortable.

    Stayed in June 2022

  • Reviewed: 13 June 2022

    6.0
    Decent place for the price and nice location for walking distance to the plaza.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Ice machine was broke. Asked for towels and neverv recieved them. Had to call to get maid service.

    Pleasant staff and quiet.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Room cleaning was not completed when asked, and not cleaned well (no fresh towels) and no safe in room

    Centrally located to many things

    Stayed in June 2022

  • Reviewed: 1 June 2022

    8.0
    Would stay there again if I’m in the area
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This hotel seemed to attract a lot of smokers outside near the backdoor. But it is Nevada.

    Shilo Inn Elko was in a great location with a grocery store & restaurants within walking distance. It is also very dog-friendly, no hassles.

    Stayed in May 2022

  • Reviewed: 22 May 2022

    7.0
    enjoyable. will stay again. very convenient to where I needed to be.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    musty room smell. the pool area needed cleaned and tiles scrubbed.

    convenient, clean with a few exceptions, such as the pool needed cleaned. My room smelled musty, not fresh at all.

    Stayed in May 2022

  • Reviewed: 13 May 2022

    8.0
    good.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    TV was cloudy. Room was basic but adequate.

    clean, basic, pleasant.

    Stayed in May 2022

  • Reviewed: 10 February 2022

    8.0
    good place - good location - serves the purpose
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Staff could've been a little more jovial

    didn't eat breakfast. Location is good

    Stayed in February 2022

  • Reviewed: 25 December 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We did not receive discount that was noted on booking site. Your clerk said the discount should have been reced through website?. Motel is located along a side road and truck noise was heard all night?.

    Stayed in December 2021

  • Reviewed: 5 December 2021

    7.0
    Slept well
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub was out of service. No breakfast, staff seemed clueless. Pool water and shower was too cold to swim. Cable t.v. was very fuzzy.

    Good location.

    Stayed in December 2021

  • Reviewed: 30 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The sinks were not clean. The drains needed to be cleaned with an abrasive cleaner such as comet. They were gross.

    Stayed in November 2021

  • Reviewed: 17 November 2021

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No elevator. Needs updating.

    Nice size rooms, comfortable beds

    Stayed in November 2021

Showing 1 – 25

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