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  5. Reviews of Sentinel Motel

Reviews of Sentinel Motel 2 stars

1445 Wilmington Pike, West Chester, PA 19382, United States

#7 of 7 hotels in West Chester

Guests' Choice

Review score

Based on 43 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.9

  • Location

    7.1

  • Facilities

    5.1

  • Staff

    6.6

  • Value for money

    5.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 May 2023

    5.0
    I guess I should have been warned by the previous ratings.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    NO hot water in the shower, and sometimes in the morning none in the sink. I was placed next to to ice dispenser, so was awakened frequently by people seeking ice. Walls were thin, so I heard conversations & t.V. from both sides. Hard to reach from highway, especially going south. The sign and driveway were unlit, difficult to find in the dark. Although perched on a hill above the highway, my room was particularly noisy.

    Greatful for the fridge and microwave because I needed breakfast which fortunately I had because there was no food provided. Sometime hot water in the bathroom sink. Close to my destination. Comfortable bed. Allowed me to check in somewhat earlier than usual the first day. No one checked me out, so I just left the key.

    Stayed in May 2023

  • Reviewed: 7 September 2022

    6.0
    they need to clean every thing in bathroom floors were dirty
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    no soda in machine and no munchies

    nice bed

    Stayed in August 2022

  • Reviewed: 18 June 2022

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Rude Very greedy about getting their money ,rate kept going up for weekly i was intiatly told one price and then each week it went up 50 dollars No room service and only one key per room .ON my Day to leave they insisted on payment by 11 then by 12 they told me to leave not wanting my money ( as I drove away the manager said they needed my room there was a flood in the one of the other rooms) That's just not acceptable

    Quiet and location

    Stayed in May 2022

  • Reviewed: 21 December 2021

    5.0
    LJ
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My recommendations is to inspect the room heating turns off every 5 minutes very dangerous. It does not warm up the room . The thermostat is broken.There is a strong odor trap. Guarantee anyone with lung disease will become sick if able to spend the night. The room heating and ventilation it’s a health hazard. Needs to be address.

    Excellent location, close to areas attractions and downtown. The room look clean. There old furniture needs to be replace sometimes less is better. Only use equipment that is safe. The staff is friendly and if the heater and environment odor is corrected it’s a good option with price. It will also add quality and volume of customer and increase the reviews.

    Stayed in December 2021

  • Reviewed: 29 November 2021

    5.0
    It was the final stop before heading south. One night won’t be the end, but not a very pleasant place.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A very old property in need of a major renovation.

    Location

    Stayed in October 2021

  • Reviewed: 23 September 2021

    5.0
    Smelly but comfortable
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    The smell in the room was so strong. I couldn't stand it. Thankfully I was so tired from travel. I don't think I'll stay there ever again.

    The person running it was nice. The room was clean nothing special.

    Stayed in September 2021

  • Reviewed: 23 September 2021

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls are dirty and has cigarette smell

    Close to job

    Stayed in September 2021

  • Reviewed: 16 August 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Smelly room, lots of dust on refrigerator

    Near Longwood gardens

    Stayed in August 2021

  • Reviewed: 13 August 2021

    5.0
    Water pressure
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Water pressure in shower was poor. Took a long time to rinse off soap.

    Close to our event

    Stayed in August 2021

  • Reviewed: 9 August 2021

    5.0
    It was adequate, just an old place that was kind of shabby. Very clean, though.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Check in took a long time; not sure why it took so long for the people ahead of me. There were no towels in the room, and that shouldn't have been a big deal, but I was naked before I realized it, and had to get dressed and go to the office.

    I chose it for the location, and that was good. Up on a rise so pretty quiet despite being right on a main drag.

    Stayed in August 2021

  • Reviewed: 6 July 2023

    3.0
    Wouldn't stay again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The whole place has lot's of potential, but it's all unrealized. The rooms are antiquated. The bathroom was a mess, mold growing on the caulking in the shower. Exposed wiring in the closet. Paint drops on the floor, and really the finishing in the room is either not done, or very poorly done. Bugs in the Ice Machine, and the chain lock wasn't mounted so that you couldn't use it.

    The location was convenient. And the beds were extremely comfortable. The linens were clean.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Only stayed two nights room was not clean

    Stayed in June 2023

  • Reviewed: 17 October 2022

    1.0
    The most disgusting place I have ever stayed in!!!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    N/A

    Stayed in October 2022

  • Reviewed: 25 June 2022

    3.0
    only a last resort place to stay
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 12 nights
    • Submitted via mobile

    hard to get privacy with the blinds next to sidewalk, no carpet, old furniture, uncomfortable chair and weird old desk

    good location for West Chester

    Stayed in June 2022

  • Reviewed: 20 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    You have trimmed your beautiful trees, which we admired on our last visit.

    Stayed in May 2022

  • Reviewed: 17 May 2022

    1.0
    Very poor
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I’m not recommend that hotel!! I stayed at the hotel one night. there is no mirror in a bathroom, room needs interior construction, everything looks like 100 years old.. main problem- bedbugs in the bed!!! all my body has bedbugs bites.. who gonna treat me?

    Stayed in May 2022

  • Reviewed: 6 January 2022

    3.0
    Cold
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    the room didn’t have any heat

    it’s not expensive

    Stayed in December 2021

  • Reviewed: 29 September 2021

    2.0
    I will not go back.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    I didn't like anything about this room.

    The rooms smelled of filth. The curtains were filthy and dusty. My son wouldn't even sleep in the other bed because he said it smelled so bad.

    Stayed in September 2021

  • Reviewed: 11 August 2021

    1.0
    The room had mole and smelled horrible. We spent most of our time out.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff wasn’t knowledgeable about the process of checking in through Expedia. So the check in process was long and irritating. It was a older couple who managed the property and the wife was very rude. She seemed to become angry when she realized I paid a cheaper price with Expedia. She said a few words in her native language along with the price and decided not to help anymore. Her husband was friendly and more helpful with the process.

    Nothing.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    3.0
    Poor
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s a older hotel. Walls were dirty. Very nasty smelly inside room. Bathtub dirty.

    It’s ran by a Indian couple. They were very nice

    Stayed in August 2021

  • Reviewed: 1 June 2021

    1.0
    Worse hotel ever
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No heat, no hot water, dirty sheets, mold, nasty smell, over all horrible room

    Nothing

    Stayed in May 2021

  • Reviewed: 27 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Quiet peaceful respectful professional friendly rooms were roomy and comfortable very nice definitely recommend

    Quiet peaceful respectful professional friendly rooms were roomy and comfortable very nice definitely recommend

    Stayed in September 2021

  • Reviewed: 23 April 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 1 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

Showing 1 – 25

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