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Reviews of Residence Inn Pittsburgh Monroeville/Wilkins Township 2 stars

3455 William Penn Highway, Monroeville, PA 15235, United States

#6 of 11 hotels in Monroeville

Guests' Choice

Review score

Based on 67 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.3

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Showing 1 – 25

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast ends at 10am on the weekend I think it should be open till least 11am or 1130am.

    Clean an comfortable

    Stayed in April 2024

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Breakfast wasn't anything special but was fine. Location was excellent. The woman (Latoya) who checked me in was great!

    Stayed in August 2023

  • Reviewed: 29 May 2022

    9.0
    overall great location and property. would stay again.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    the mattress could be more comfortable and the shower did not have a liner, just the cloth curtain. also the bathroom fan was always running so we had to shut the door when sleeping to cut down the noise

    location very convenient to Pitt without the high price of staying in the city. sheetz right next door made it easy to step out for coffee or snacks at any hour. king suite with kitchenette was perfect for traveling when we wanted comfort beyond a traditional hotel and options to bring back food when we didn’t want to eat out.

    Stayed in May 2022

  • Reviewed: 13 February 2022

    8.0
    Very good
    • Business trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Perfect. Everything was fresh and delicious. We enjoy the friendly environment.

    Stayed in February 2022

  • Reviewed: 31 January 2022

    9.0
    It was enjoyable for myself and my girlfriend
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was fine

    Stayed in January 2022

  • Reviewed: 15 December 2021

    9.0
    Great staff and room. We have stayed with you several times.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Sofa Bed
    • Stayed 4 nights

    The Saturday night we stayed there was very loud. There was a hockey and a football game. I didn't get much sleep due to the partying. I finally called the desk at 3:30 A.M. and reported the problem. The desk person was very polite and he said he would check it out. He said to call back in 10 minutes. I called back in 10 minutes and was told security was dealing with the problem. They calmed down some. I had to sleep with my headphones on. Needless to say, I slept very little that night in my $200 room. I later went to the front desk and asked to talk to the manager. The lady said that the manager was not there and asked about the issue. She was very kind and professional. She deducted $50 from my bill. I now know not to stay at a hotel in Pittsburg when there is a home hockey or football game. In my opinion, the loud group of people should have been removed from the hotel.

    Good

    Stayed in December 2021

  • Reviewed: 13 December 2021

    7.0
    I’m happy with my stay overall, but will probably look for a more price efficient hotel next time.
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was nice but needed some TLC in parts. Some of the bathroom tiles were loose. I was kind of disappointed that some basic toiletries like q-tips were not provided in the room automatically. Some of the breakfast food tasted like it had been left out for awhile.

    Breakfast was good and the hours of it were fair. I was happy with the soaps provided in the shower and the number of towels. I was very happy with the TV’s channel selection. Happy with the hotel’s location in relation to my ultimate destination.

    Stayed in December 2021

  • Reviewed: 27 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Beds are getting old and a little uncomfortable especially the sleep sofas

    Staff was very kind and helpful

    Stayed in November 2021

  • Reviewed: 18 November 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Afternoon staff was VERY RUDE to my guest! And assumed all the people in the pool was with ME because we had the same skin color! She was VERY RUDE!!!

    Stayed in November 2021

  • Reviewed: 2 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Friendly, helpful staff, great breakfast, good location.

    Stayed in November 2021

  • Reviewed: 23 August 2021

    9.0
    Pitt visit
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Pool was closed cuz of covid

    The people were very friendly the rooms are laid out very nicely the location is great I had no problems at all and I have no regrets at all

    Stayed in August 2021

  • Reviewed: 18 August 2021

    8.0
    Great place. Comfortable rooms
    • Business trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location is great. Restaurants and sheetz gas station/convenience store right next door.

    Stayed in August 2021

  • Reviewed: 7 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Mattress was a bit to firm. The room needed a bit of maintenance: the curtains were a bit uneven, the rug look like it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed a better cleaning. Also the doors on both closets were messed up.

    The pillows were comfy. I loved the layout of the room. For the most part the room was clean. The room was very comfortable. The bathroom was very clean. The breakfast was amazing.

    Stayed in August 2021

  • Reviewed: 15 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No house keeping

    Stayed in June 2021

  • Reviewed: 11 June 2021

    9.0
    Love having a living room/dining room/kitchen to enjoy each other-yet have separate bedrooms/baths
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 5 nights

    Bring back the breakfast buffet ASAP. The bagged breakfasts are not healthy.

    When we requested additional linens and a bigger pot to cook vegetables in. Both times items were brought right away. That was really nice!! Rooms were very clean and comfortable, cozy just like home.

    Stayed in June 2021

  • Reviewed: 9 June 2021

    9.0
    Overall the stay here was nice but Very Pricey!
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Price for the stay was not the same as the website and I stayed two weeks ago! 50 dollars more than my last visit... I was told”sorry” here is the GM number and my credit card was promptly charged with the extra $50 ...very disappointed. I will stop staying here.

    Breakfast was just ok. Miss the hot breakfast.

    Stayed in June 2021

  • Reviewed: 11 September 2023

    6.0
    It was good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Wife said the checkout person was rude when checking out. Bed seemed hard and pillows were too plump.

    We liked the location and staff were very friendly.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The lady that checked us into the hotel was just the best thank you for your great service

    Stayed in August 2023

  • Reviewed: 4 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Darlene was the best

    Stayed in June 2023

  • Reviewed: 4 March 2023

    4.0
    If you’re not opposed to your space smelling like cigarette smoke … then this a fair option.
    • Group
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The room and furnishings smelled like “years” cigarette smoking. (No exaggeration!)

    Location was convenient for my travel purpose.

    Stayed in March 2023

  • Reviewed: 10 November 2022

    10
    I will stay again. it was convenient for me
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    location was great. close to downtown area

    Stayed in November 2022

  • Reviewed: 18 September 2022

    10
    Great hotel.
    • With a pet
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Nothing. Only thing to note was that the faucet in the tub would not turn off completely so there was a constant drip.

    Breakfast was very good although would have liked better selection of fruit and carbs.

    Stayed in September 2022

  • Reviewed: 24 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 8 nights
    • Submitted via mobile

    Location

    Stayed in June 2022

  • Reviewed: 7 June 2022

    5.0
    Would not stay there again! They need to fire their cleaning crews!
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was obvious that it wasn’t cleaned in a while. The microwave was splattered with sauce. The couch and chair were badly stained and the bathroom and closet door mirrors had stains from people grooming themselves. Heavy dust in corners of the rooms and furniture. Didn’t make me feel comfortable placing any personal items on surfaces.

    I liked the studio setup. It had everything you could possibly need. The bed was comfortable.

    Stayed in June 2022

Showing 1 – 25

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