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Reviews of Residence Inn Concord 3 stars

91 Hall Street, Concord, NH 03301, United States

#10 of 10 hotels in Concord

Guests' Choice

Review score

Based on 31 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.0

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 25 January 2024

    9.0
    Good place to stay
    • Leisure trip
    • Couple
    • 1 Bedroom Larger Suite, 1 King, Sofa bed, Corner room
    • Stayed 4 nights
    • Submitted via mobile

    Room was clean I wish the hot water was a little hotter

    The free breakfast was a treat close to everything the gentleman at the front desk was awesome I wish I could remember his name I know he drove a small pick up

    Stayed in January 2024

  • Reviewed: 11 September 2023

    9.0
    Great room and nice hotel for extended stay.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No where to walk, really.

    Clean hotel and friendly staff.

    Stayed in September 2023

  • Reviewed: 8 August 2023

    7.0
    okay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night

    Disability room very small, shower not well designed, older hotel needs some maintenance was expecting more for Marriott, laundry facilities are not free,

    Stayed in August 2023

  • Reviewed: 17 February 2022

    7.0
    Convenient but overpriced for pets
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the price for the pet

    room space

    Stayed in February 2022

  • Reviewed: 12 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Traveled for my daughters wedding thanks for the early check In to get my grandmother settled so I could attend the rehearsal lunch. Pool was awesome

    Stayed in August 2021

  • Reviewed: 19 July 2021

    8.0
    A 4 star property on the verge of a 5 star with some minor tweaks.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The night front desk manager Steve was way to willing to share his drama story with us upon arrival with his attempt to help another customer at a sister property. We just wanted to get our room, take a shower and sleep as it was a 20hr day. The bed felt a bit old as in too soft and made old school springy noises upon entry. The vinyl couch and chairs were not comfortable. The water pressure in the shower was not too good.

    Hot breakfast was great, the service was great but the fresh strawberries not so good. The minute maid juice tasted funky. Coffee was excellent. Room was exactly what we needed. Room was quiet and we slept with no interruptions from neighboring rooms.

    Stayed in July 2021

  • Reviewed: 14 June 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I thought the room was very pricey and at the very least they could have left a bottle of water in the refrigerator!

    Lovely accommodations, the room was beautiful although much more than I needed, not quite sure why booking.com shows it for me but I will take that up with them

    Stayed in June 2021

  • Reviewed: 18 February 2024

    10
    This is a gem in the city. You get so much for the money. We will return again!
    • Leisure trip
    • Group
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 1 night

    There is nothing we didn't like.

    My partner and I have stayed here before for a show and came back for a nice weekend in the city. It is the best! The front desk staff was always helpful, the breakfast is filling and full of choices. The best part was the room itself. Comfortable, kitchen, sofa, and exceptionally clean. We love coming here!

    Stayed in February 2024

  • Reviewed: 19 July 2023

    10
    Wonderful third year in a row staying at the same place
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly

    It’s close to the race track 12 miles

    Stayed in July 2023

  • Reviewed: 28 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted via mobile

    No ATM IN LOBBY

    Our flight home was canceled and they accommodate us with a extended stay.

    Stayed in December 2022

  • Reviewed: 19 July 2022

    10
    very relaxing
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    everything was there for us stove refrigerator microwave an dish washer just like home

    Stayed in July 2022

  • Reviewed: 18 July 2022

    6.0
    Nice hotel & clean rooms but horrendous breakfast and no ice made this experience frustrating
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    This was by far the worst hot hotel breakfast I have ever had (including past 1 and 2 star hotel visits). They served hot crunchy sugar coated waffles which had way too much sugar on them and it tasted weird. The other options were some sort of egg souffle thing that was disgusting, and the third hot option was a pre-packaged frozen breakfast sandwich which was literally frozen inside the chafing dish, they didn't even cook it first. I think they expect you to microwave your own breakfast sandwich but I'm not really sure. I really don't find it appropriate to put frozen breakfast sandwiches into a hot serving dish which I believe folks expect to find cooked food inside of. I have never stayed at any hotel for multiple nights in a row where they didn't offer scrambled eggs and meat for breakfast. There was only 1 kind of fruit available. The coffee ran out. The forks and cups ran out and other guests were wandering about trying to find things. I heard a woman asking for additional food options for her son who had food allergies and they weren't able to provide her with anything other than the limited spread that was already there. She asked for mayonnaise and they couldn't provide that either. The other baffling thing about this hotel is that there are NO ICE MACHINES AT ALL and the staff won't provide you with any ice. They say that because each room's refrigerator has an ice maker, that is why they don't provide ice. My ice maker was turned off when I got to my room, so I had no ice. It then proceeded to make roughly 2-4 ice cubes per hour. I was going to a local race track and needed a lot of ice for my camelbak and cooler. I had to go buy ice at a gas station. Every hotel I have ever stayed at provides ice to guests (including Motel 6).

    The staff were very friendly, the room was nice and clean. The hotel overall was clean. We arrived a little earlier than the check in time and the staff were able to accommodate and get our room ready quickly.

    Stayed in July 2022

  • Reviewed: 5 March 2022

    3.0
    We travel often and have stayed at various Residece Inns in the past and have always had a great experience. However, th
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a little too soft and pillows were extremely so! Dishes and eating utensils were dirty, hair was found on plates, bottom of frying pan was covered in oil when I took it out of the cabinet and was so badly used, it didn’t lay flat on the burner and burnt our bacon in the middle, leaving the ends raw. Shards of glass were found on the carpet.

    location was central to what we wanted to do.

    Stayed in March 2022

  • Reviewed: 31 December 2021

    4.0
    The room smelled and asked for a different room
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night

    The room smelled. Asked for a different room which was met with resistance as they upgraded me to a one bed but points status seems to not matter? So much for loyalty. Not sure, but does this property have full time residents? Not a Marriott experience had been used to in the past. Get less for more $. Last year we had a great experience at this property so not sure what the decline in cleanliness and service.

    Stayed in December 2021

  • Reviewed: 25 October 2021

    2.0
    Reviews are deceiving
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was dirty, definitely not a 3 or even a 4, more like. 1.5 star. Hotel is for lease so definitely can tell with how things look there. breakfast was crap and the area is just shady.

    Parking lot was lite up at night wonderfully.

    Stayed in October 2021

  • Reviewed: 25 September 2021

    10
    Come to visit family and friends each summer. Make my stay nice to have my own place .
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 7 nights

    Missed the evening get to gather couple times a week.

    I stayed with many times. Always happy with you.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The price was too high for the facilities

    Stayed in July 2021

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 16 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 1 March 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 20 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 17 September 2022

    8.0
    Very good
    • Business trip
    • Couple
    • 1 Bedroom Larger Suite, 1 King, Sofa bed, Corner room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 24 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 21 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

Showing 1 – 25

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