Great staff, friendly and helpful. The location is fantastic!

Stayed in May 2024

The only thing I didn't like was the no smoking policy on the balconies but we understood why and respected that policy. Aside from that I have no negative remarks we were informed of the designated smoking areas, it's just a little inconvenience but definitely not a deal breaker for us.

The room was spacious and very clean, the location was very close to the Riverwalk. The beds were very comfortable to sleep in, the front desk staff very very friendly and helpful.

Stayed in May 2024

Nothing

The location was perfect for us, we were able to walk to all the major sights. We had a problem with our door not opening but the staff were able to get us in and get it fixed the next day.

Stayed in March 2024

Hot water would go on and off

The location was prime, we received complimentary parking which was another plus. The balconies are really nice tho not private but still great for the value and location.

Stayed in May 2024

Easy walk of a block to the Riverwalk, La Villita, Western Museum, etc. Very conveniently located. Large TV. Sleep great.

Stayed in May 2024

Took a while for the water to warm up. There was some trash on the floor in our room when we checked in. The room was missing a tv remote, we called the front desk about it and quickly received one but regardless the TV would not work.

It was near the river walk.

Stayed in May 2024

Very relaxed atmosphere and the staff was great

Stayed in May 2024

No breakfast everything had to be purchase for the price they should at least offer free coffee and pastries

Great spot close to everything walking distance

Stayed in April 2024

Room was comfortable but really in need of decorating. Damage visible from ceiling leak in bathroom, damage had been filled in but not painted over, just small things which others have mentioned in reviews. Also music in corridors play 24hrs and is a little loud, you can hear in room

Staff were so lovely and welcoming. Great location for River Walk. Comfortable room

Stayed in May 2024

Nothing

It was a historical hotel. Seeing all the history that it had. Staff was great. Room were clean

Stayed in May 2024

Noisy air conditionning, not possible to set it to low fan Bathroom aged, bath pipe almost clogged

Very close to Riverwalk! (5 minutes walk) A big parking just close to the hotel

Stayed in April 2024

Not enough of those baggage carriers They have one for the whole property . Stated 3 nights and housekeeping never came around and o think they only have 1. I went and borrowed a vacuum and broom and grabbed my own towels but no worries I got it done .

Fiesta celebration fun for the whole family . Location and convenience on point especially fur Niosa and fiesta goers . Parking garage right next door . Balcony overlooks Niosa

Stayed in April 2024

Parking

Everything

Stayed in April 2024

the noise level at night

the location was fantastic

Stayed in April 2024

The pictures are not a fair representation on the hotel ! The balaconies are not so green and actually overlook a massive car park!! The decor is very tired looking! Location made up for this for us.

WE did not have breakfast . The hotel decor was tired . The bed and linen were very clean and fresh.The location is absolutely fantastic as you can walk out the door and explore San Antonia on the river both north and south and easy access to the Plaza and the Alamo. This is its real benefit.

Stayed in April 2024

We had trouble with the TV, ceiling fan didn’t work.

The historic preservation and presentation was very nice. The proximity to the Riverwalk, restaurants, and attraction made for easy walking. There is a very nice commons area with tables and chairs on each floor.

Stayed in April 2024

Tub didn’t work and fan didn’t work

Perfect location

Stayed in April 2024

lLocation

Stayed in April 2024

Unfortunately no breakfast is served but Shilo’s cafe is near .

Great location very close to riverwalk and Alamo. Nice and charming old hotel, friendly service. Own little parking. Try to get a room with balcony, great to have a last glass in warm nights.

Stayed in March 2024

The TV situation is awful!! Impossible to get any channels to work. The coffee downstairs was a bit sad. Something was missing each morning, either the coffee, the cream or the paper cups! The lady at the reception was nice, the man, on the other hand, was a grouch, and it was close to impossible to get a full sentence out of him. Although we love the concept of historical hotels, versus new ones, we would not return to this place, as they cut too many corners!

The location was good.

Stayed in March 2024

I kept trying to adjust the thermostat in the hotel room but to no avail. The room temperature was maybe 64°. I kept trying to get it up to 72. This is in the spring when it’s cold outside. I didn’t talk to the staff about it at the time because I unloaded my suitcases and left the room. I didn’t get back until about 10 PM at that time I went to sleep.

Unfortunately, they was road construction within a block of the hotel. I had to pay for parking, which was unexpected. The hotel room was ice cold. I couldn’t get the room temperature up to 70°.

Stayed in March 2024

It took a long time to get hot water. The toilets weren’t low flush.

It was clean and well care for. Beds we’re comfortable, lots of pillows. We would stay again.

Stayed in March 2024

Nice staff, great room; a real boutique hotel, charming, in walking distance to the city center (riverwalk, Alamo,.....) parking available next to the hotel, highly recommended for a stay in San Antonio

Stayed in March 2024

Perhaps a curtain over door leading to balcony. Although a blind the room still a little bright at night.

Location excellent for Alamo and River walk. Easy to find after a long journey and has plenty of parking. Quirky little hotel after a hiccup with hot water was very comfortable. Nice place for breakfast around the corner.

Stayed in March 2024