1221 Kentucky Mills Drive, Louisville, KY 40299, United States
Based on 698 hotel reviews
6.6Cleanliness
7.3
Comfort
7.3
Location
7.8
Facilities
6.8
Staff
7.8
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 23 May 2024
Ronald
New ZealandBreakfast was horrible
Room & Bed was nice
Stayed in May 2024
Reviewed: 8 May 2024
Jennifer
United StatesThe two front desk clerks we encountered were awful. Terrible customer service, negative and unfriendly. When we checked in, for our weekend to attend the Kentucky Derby, she went on and on about how awful she thinks the derby is and that it’s animal cruelty… The one in the morning couldn’t be bothered to look up from watching TikTok to check me out and help another guest who was patiently waiting to be acknowledged.
It was clean.
Stayed in May 2024
Reviewed: 14 April 2024
Jill
United StatesIt didn’t feel clean. Toilets peeling, beds very rumpled. Brought in our own pillows and bedding.
Location and price
Stayed in April 2024
Reviewed: 9 April 2024
Leslie
United StatesOnly one thing that really stood out to me as a dislike was the "free continental breakfast." There was not much offered, maybe bread, muffins, bagels and cereal...but hard to say because when we came down about 8 am all that was left was 2 muffins, 2 bagels and 4 pieces of bread. It was all gone within 5 mins after us. So I guess if you want anything at all, be there no later than 7am cause they don't restock when they run out.
Bed and room were comfy and clean. Location was good. It was quiet even though it was close to a highway.
Stayed in April 2024
Reviewed: 18 March 2024
Jakob
United StatesLocation was wonderful, close to everything, made it easy to know where we were going.
Stayed in March 2024
Reviewed: 17 March 2024
Antonia
United StatesThe room had a musty/moldy smell in the bathroom. I burned a candle in there the entire stay.
The staff was courteous and nice. Room was comfy and clean.
Stayed in March 2024
Reviewed: 25 January 2024
Anjan
United StatesNA
No problems, breakfast and coffee were great. Room was clean and WiFi connection was solid.
Stayed in January 2024
Reviewed: 18 December 2023
Myrtle
United StatesToo dark
Close to freeway
Stayed in December 2023
Reviewed: 11 December 2023
Lindsey
United StatesNo coffee pot, closet door was broke, no microwave, smelt like weed, the beds are horrible !!! But for the price it wasn’t that bad it’s like 5-6 out of a 10
It was close to everything.
Stayed in December 2023
Reviewed: 17 November 2023
Bishop
United StatesThe only thing i wasn’t impressed with was the discomfort of the beds
Parking was good and breakfast was good t
Stayed in October 2023
Reviewed: 7 October 2023
Bobbie
United StatesClean. Professional and helpful staff
Stayed in October 2023
Reviewed: 24 September 2023
Dannyel
United StatesNo issues other than not enough parking sometimes if u come back late. Still managed to park in the hotel lot in front of garbage bins.
Close to fairgrounds
Stayed in September 2023
Reviewed: 19 September 2023
Amanda
United StatesClean but needs updated.
Staff was really friendly. Spacious rooms.
Stayed in September 2023
Reviewed: 18 September 2023
Ed
United StatesNa
Na
Stayed in September 2023
Reviewed: 10 August 2023
Cowell
United StatesComplimentary breakfast is very skimpy. Didn’t used to be.
Well maintained. Always comfortable.
Stayed in July 2023
Reviewed: 26 June 2023
Danielle
United StatesNo microwave, No coffee machinen No hangers and No iron in the room. I had to call the desk for the iron.
Big large mirror Quiet area Clean room Clean bathroom
Stayed in June 2023
Reviewed: 19 June 2023
Sims
United StatesMore breakfast options
Convenient
Stayed in June 2023
Reviewed: 22 May 2023
Jessica
United StatesBarking dogs
It was a great stay for the price.
Stayed in March 2023
Reviewed: 17 April 2023
Lequint
United StatesPrice of room
Didn't eat breakfast location was ok
Stayed in April 2023
Reviewed: 13 April 2023
Gregory
United StatesMattress was wore out. And outside grounds weren't kept well maintained.
Proximity to Dr office
Stayed in April 2023
Reviewed: 10 April 2023
Stacy
United StatesKey cards tend to have difficulty
Always clean, friendly staff
Stayed in April 2023
Reviewed: 27 March 2023
Chris
United StatesToo close to interstate. Lots of road noise where our room was located. Housekeeping was a bit noisy early in the morning.
The staff was accommodating and friendly.
Stayed in March 2023
Reviewed: 19 March 2023
Sarah
United StatesBreakfast choices/times.
Breakfast was not the greatest and they cleaned it up very quickly in the mornings. The room was good and we felt safe there.
Stayed in February 2023
Reviewed: 12 March 2023
Daniel
United StatesSmelled like cigarettes and marijuana.
it was a good price, served its purpose on a road trip.
Stayed in March 2023
Reviewed: 10 February 2023
White
United StatesThis review has been hidden because it doesn't meet our guidelines.
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