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Reviews of Maine Evergreen Hotel, Ascend Hotel Collection 3 stars

65 Whitten Road, Augusta, 04330, United States

#4 of 10 hotels in Augusta

Guests' Choice

Review score

Based on 370 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is unique. It seems like it was maybe a former motel that was rehabbed somewhat recently. There’s 2 floors and an elevator in the lobby; however, the elevator brings you to a short hallway, where you then exit to the outside. All of the rooms, on both floors, are accessed from the outside only. It’s clear that the hotel has worked to update the rooms, but it did still sort of have that motel room feel.

    The location was easily accessible and close to amenities, the staff was incredibly friendly and helpful, the lobby and lounge have been beautifully redone and very comfortable and inviting.

    Stayed in March 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Upgrade the hotel a bit to have a bit more modern look in the rooms. I felt for the price point, that was probably the one down aspect.

    It was a pleasant stay. The access to the hotel was easy just off of I-95. The staff was also cheery. The breakfast spread was decent.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I loved the location. When I had a problem with the shower in my room they were very prompt in getting it fixed.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night

    Breakfast, 1st floor accessible room

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Needs new mattresses and breakfast was ok, food not the staff. Staff was very friendly and efficient.

    I loved the art work and decor. I will return!

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    We lost power at home due to an ice storm and decided to stay in a hotel to be comfortable & warm. What a great choi
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There’s nothing I didn’t like!

    The decor is beautiful, it’s very cozy almost feels like a ski lodge inside. It’s very clean & smells good. I love all the art displayed on the walls.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Friendliest staff ever!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The staff is probably the friendliest we've ever experienced! Very cool vibe! The hotel itself is also great. Loved the home-made snack in the bar :) Overall, highly recommended if you are in the area

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Super friendly staff and beds are great and showers were hot.
    • Business trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wish there was bacon for breakfast

    Tom worked the front desk and was amazing. Super friendly, gave us a call once we got to our room and made sure we had everything. He was great. Bathroom was clean, huge, shower was nice and hot and marble in closed. Shower heads were filtered and gave great pressure.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didnt like the amount of text messages and emails from them. I had 3 emails and 3 texts in the 6 hours between booking online and checking in.

    Staff was very friendly, room was spotless, loved all the art around the property.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    I'm sure we'll be back.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The noise level was pretty high with music from the lounge area. Also no bathroom fan or nightlight.

    We've stayed there many times. It's a well run hotel and all staff are Friendly, helpful and professional.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    10
    Like staying in a family’s guest house with all the amenities.
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like.

    It’s just big enough to have just about everything you need for your stay but not so big that it’s crowded or noisy. The staff is so friendly. They go out of your way to make sure you’re comfortable and have everything you need. The owner himself whipped us up a late evening snack!

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Lovely place to unwind at the end of the day for a glass of wine. Staff was incredibly accommodating and kind.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beautiful Hotel, nice amenities! Really enjoyed the breakfast options.

    Stayed in October 2023

  • Reviewed: 17 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    The staff was excellent and very hospitable. Beautiful decor and artwork in lobby and common areas. Safe location Cleanliness and quality of linens and towels. Breakfast was delicious, and the attendant was very kind and kept everything well stocked and clean. The owner came by during breakfast and asked how our stay was. Very kind and personable. Beats staying in the chain hotels for sure. Would definitely stay here again. Thomas is a valuable asset. A perfect front desk attendant. He went above and beyond to help us out and make us feel welcomed.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    10
    We always enjoy staying at this location.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    The newly done renovations were nice. It brightened the place up.

    Stayed in November 2023

  • Reviewed: 22 October 2023

    10
    More than a hotel! Rejuvenating!!
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    The decor and all of the local artwork! It felt like we were staying in a gallery. All natural woods and leather furnishings. A peaceful and luxurious vibe! Good breakfast, close to town. Super friendly staff!!

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No suggestions, everything was very nice.

    The hotel was very clean, comfortable beds and friendly staff. The sitting area was also very inviting. Breakfast was very good also. The coffee was excellent!

    Stayed in October 2023

  • Reviewed: 18 October 2023

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing that we didn’t like.

    Everything! Great value, clean, neat, well maintained, very nice decor, friendly and helpful staff. Comfortable beds, nice bathroom Good breakfast buffet and great coffee

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room door opens on parking lot

    Good breakfast

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was good! The hotel was very nice.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    I rate it a 9.3
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Above average breakfast, Well furnished, very nice mini frig with separate freezer door, good bed, nice shower, excellent lighting, good mirror

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was freezing. There was an odd smell on the third floor hallway.

    Staff were all super helpful and friendly. They had gluten free breakfast options and the 24/7 coffee, tea and hot chocolate bar was frequented often! The modern cosy lounge was also a bonus to relax in

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    Amazing!!!
    • Family with young children
    • King Suite - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff and customer service was exceptional! The hotel was very clean and comfortable. The breakfast was delicious. This was a truly exceptional stay.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    I would definitely stay here again if I was in the Augusta area. The location is great and the hotel was very nice.
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was very loud and ran continuously. 

    I like the location of the property right off interstate 95. It was easy to get to. The staff were very friendly and helpful. The breakfast was a full breakfast with hot food and not a continental breakfast.

    Stayed in September 2023

Showing 1 – 25

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