25201 The Old Road, Stevenson Ranch, CA 91381, United States
#1 of 3 hotels in Stevenson Ranch
Guests' ChoiceBased on 1148 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Linda
United StatesN/A
Friendly receptionist enjoyed breakfast and spacious room
Stayed in May 2024
Reviewed: 22 May 2024
Kevin
United KingdomGreat hotel in a great location. Ample free parking. Good distance to be close enough to LA but far enough to enjoy a different more relaxed location. Staff were great. Clean spacious room. Nice breakfast. Couldn't fault anything
Stayed in May 2024
Reviewed: 19 May 2024
Hester
United StatesThe size of the room.
Stayed in May 2024
Reviewed: 16 May 2024
Julien
BelgiumGreat hotel with the best comfortable bed we had during our full trip! Great swimming pool and jacuzzi. Simple but good breakfast that does the job. Great location for a visit to LA and Six Flags.
Stayed in May 2024
Reviewed: 15 May 2024
Patricia
CanadaClean. They allowed us to check in after midnight.
Stayed in April 2024
Reviewed: 15 May 2024
Judy
United Stateshouse cleaning knocking on the door at 9am
very clean and beautiful view
Stayed in May 2024
Reviewed: 11 May 2024
Darryl
United StatesLaundry was closed for the two weeks we were there. The gym was also closed.
Handy to the freeway. Good breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Laurie
United StatesOne day spa was out of service
Very clean, room was set up well for relaxing and bathroom was spacious. Especially liked several places for setting out suitcases for convenience
Stayed in May 2024
Reviewed: 8 May 2024
Trujillo
United StatesNa
Awesome front desk customer service
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United StatesMinor inconveniences for our short stay: The mattress on the sofa bed could have used a thick mattress topper to aleviate the bumps from the rails. We could not get the wifi to work in our room :(
Breakfast was excellent. Our rooms were very spacious (We had a suite) and the bathroom was great. Very easy check-in/out. The work desk was an added bonus.
Stayed in May 2024
Reviewed: 6 May 2024
Trujillo
United StatesNA
Awesome customer service
Stayed in May 2024
Reviewed: 5 May 2024
Gloria
United StatesThe mini-refrigerator temperature was too cold and froze my leftovers. The hairdryer had to be replaced because it didn't work. The free breakfast was adequate, but very similar to a nearby hotel's.
My room was spacious and clean. The air conditioner and microwave worked. There was a big screen TV on the wall of my suite which I didn't have a chance to use because I was traveling for a family funeral.
Stayed in May 2024
Reviewed: 4 May 2024
Jason
United StatesLoved it all
I loved that it was nice and clean , safe area Swimming pool was nice and relaxing Staff was very nice and accommodating, very helpful Breakfast was good , great choices and loved the changes one day was bacon , then biscuits and gravy and so on, very yummy We had no complaints, but if not driving it’s a bit further from things but walking distance to in & out , Outback and few other places to eat , 10 min Uber drive to other places to eat to , Uber here is and was very helpful and convenient, we had the best experience for our mother daughter trip This hotel was the best , I know some people like to nit pick things apart but this hotel is above and beyond , if you want to feel safe in Cali and don’t mind the 30 mins or so to LA or lil further to other things this is the place to stay
Stayed in May 2024
Reviewed: 3 May 2024
Denise
Puerto RicoReally enjoyed my stay. Room very clean lots of stores near. Breakfast was great.
Stayed in April 2024
Reviewed: 2 May 2024
Gara
United StatesThey were renovating my hallway and I wasn’t warned about that ahead of time, but there was no noise or smell or anything like that. It just surprised me when I got off the elevator.
Stayed in April 2024
Reviewed: 1 May 2024
Dan
CanadaStaff were awesome
Stayed in April 2024
Reviewed: 30 April 2024
West
United StatesThere was nothing I didn't like
Fit our needs for a stay near family. Great place for our dog to stay with us. The breakfast was great and convenient. Also felt it was a safe place to stay.
Stayed in April 2024
Reviewed: 27 April 2024
Leslie
United StatesSome construction going on during the day
The large suite room
Stayed in April 2024
Reviewed: 26 April 2024
Nancy
United StatesNo body soap in dispenser. Empty. Not real friendly at front desk.
Breakfast offered. Good
Stayed in April 2024
Reviewed: 25 April 2024
Carol
United StatesThe room was spacious. Very comfortable bed. The front desk woman, Jazmin, was very helpful to me
Stayed in April 2024
Reviewed: 22 April 2024
Craig
United StatesBreakfast better than expected. Convenient location.
Stayed in April 2024
Reviewed: 20 April 2024
Jan
United StatesGreat location, very clean and quiet
Stayed in April 2024
Reviewed: 17 April 2024
Lance
United StatesI had to dump my own trash can
Quiet, nice, good location, helpful staff.
Stayed in April 2024
Reviewed: 12 April 2024
Nancy
United StatesThe food could have been better quality
Stayed in March 2024
Gdańsk, Poland
Boma la Ngombe, Tanzania
Cloverdale, USA
San Francisco, USA
Positano, Italy
Minsk, Belarus
Ostrava, Czech Republic
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content