701 South Hurstbourne Parkway, Louisville, KY 40222, United States
#84 of 148 hotels in Louisville
Guests' ChoiceBased on 313 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.9
Free WiFi
9.2
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End of dialog contentReviewed: 29 May 2024
Alexavier
United StatesThe bathroom toilet was hitting the bathroom door and made it hard to shut
It’s in a great area surrounded by tons of food options
Stayed in May 2024
Reviewed: 27 May 2024
Kevin
United StatesThe cleanliness of the room. The breakfast was great.
The room was clean and the bathroom facilities worked.
Stayed in May 2024
Reviewed: 25 May 2024
Erin
United StatesThe staff at the front desk was not overly friendly or welcoming - they were rude or anything but just didn’t speak
It was good, room size was good for 2 teenagers and myself. Good variety of breakfast
Stayed in April 2024
Reviewed: 13 May 2024
Cheryl
United StatesBreakfast selection was very good. The rooms were clean and nicely decorated. Very small check in area felt cramped
Stayed in May 2024
Reviewed: 11 April 2024
Natalie
United StatesN/A
Quiet , comfortable, amazing staff
Stayed in April 2024
Reviewed: 2 March 2024
Tony
United StatesStill don't know why my complaints from previous stay are being ignored by management.
Stayed in March 2024
Reviewed: 29 February 2024
William
United StatesFirst time to pay for parking at a business traveler hotel. Sorry, but I will shop around on my next visit. The breakfast needs yogurt. The furniture in the lobby and dining areas is showing lots of wear.
The staff was friendly and professional. The location is great.
Stayed in February 2024
Reviewed: 2 February 2024
James
United StatesPaying for the parking. On top of the room fee, it's a little ridiculous in an area where there is PLENTY of parking. It will make me re-think my choice.
Friendly Staff.
Stayed in December 2023
Reviewed: 4 December 2023
Melissa
United StatesThe bathroom was cramped and the shower squealed.
The location of the hotel was easy to get to from Cincinnati and coming back from downtown Louisville. There were restaurants and entertainment nearby.
Stayed in December 2023
Reviewed: 13 November 2023
Ramont
United StatesI was charged a extra 11 bucks for parking but that wasn’t included in my reservation for the suite so that made me feel a little uneased
Stayed in November 2023
Reviewed: 12 November 2023
Alexis
United StatesI asked for a crib on my booking but unfortunately it wasn’t in the room upon arrival, we have a small bassinet with us for our baby which we just used instead
This is a great hotel for a relaxing break, the rooms are so comfortable and homey.
Stayed in November 2023
Reviewed: 9 November 2023
Jeff
United StatesI felt being charged to park was ridicules.
We did not eat breakfast, only coffee. I am an early riser, it would have been nice for coffee to be available before 6 AM. The location was convienant for the activities we planned.
Stayed in November 2023
Reviewed: 27 October 2023
Tony
United StatesThe $20 a day parking was ridiculous. This is not a downtown hotel near any attractions or in a garage for safety. This is 100% just sticking it to people. The parking lot was empty.
Nice and clean hotel.
Stayed in October 2023
Reviewed: 18 October 2023
Noel
United StatesI really hate that you all charge for parking now and $10 to park is a lot. I can understand if it was downtown but it’s not. I use to choose this hotel because there was no parking. I don’t feel the hotel is worth all of that. This is will make me change my mind about using Hyatt place and go somewhere else.
Breakfast is good. I love the orange juice and apple juice that they serve. The yogurt and biscuit are really good. I like that the gym is 24 hours. I like the free internet and like the overall stay at the hotel.
Stayed in October 2023
Reviewed: 22 September 2023
Cornelis
Netherlands⁹
Frendly- Clean
Stayed in September 2023
Reviewed: 11 September 2023
John
United StatesBathroom is very very small
liked the sitting area
Stayed in September 2023
Reviewed: 6 September 2023
Jennie
United StatesIt didn't have a ATM
The staff and location were great for me and my family.
Stayed in September 2023
Reviewed: 5 September 2023
Nikita
United StatesBathroom too small
Nice hotel and prime location
Stayed in September 2023
Reviewed: 11 August 2023
Scott
United StatesBathroom was a little small but ok.
Nice location, clean with plenty of room.
Stayed in August 2023
Reviewed: 1 July 2023
Gregory
United StatesRoom not cleaned daily, possibly due to staffing issues.
Friendly staff. Very personal and yet professional.
Stayed in June 2023
Reviewed: 17 June 2023
Eric
United StatesThe lobby was clean and inviting, the staff helpful and friendly. Our room was spotless.
Stayed in June 2023
Reviewed: 12 June 2023
Kimberly
United Statesbathroom shower/toilet room small
clean, breakfast, good size room
Stayed in May 2023
Reviewed: 19 May 2023
Shari
United StatesThey never made the bed and some days we didn’t get clean towels
Stayed in May 2023
Reviewed: 14 May 2023
William
United Statesneeds some renovation
staff
Stayed in May 2023
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