3301 Black Gap Road, Chambersburg, PA 17202, United States
#14 of 15 hotels in Chambersburg
Guests' ChoiceBased on 200 hotel reviews
5.9Cleanliness
6.4
Comfort
6.6
Location
7.7
Facilities
6.3
Staff
7.2
Value for money
6.7
Free WiFi
6.7
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End of dialog contentReviewed: 20 March 2024
Samantha
United StatesOur room had water damage on the ceiling in bathroom/living area. Our room hot tub wasn’t clean (it had dirt and hair in it) No smoke detector in the room Breakfast served was stale and very minimal. Pool area was dirty (dead bugs in pool, not warm jacuzzi with low jet pressure). Staff at front desk wasn’t very welcoming (very quiet and to the point - my fiance tried to make conversation and it fell on deaf ears).
It wasn’t nosy/not many people were staying there
Stayed in March 2024
Reviewed: 19 February 2024
Bozena
CanadaPromised breakfast but had only toast , juice , coffee cold cereal and yogurt
Location
Stayed in February 2024
Reviewed: 9 January 2024
Patti
United StatesPool was losed
Room was accommodating and the staff was helpful with parking
Stayed in December 2023
Reviewed: 14 November 2023
Mark
United StatesThe bathroom had hairs in the tub and on the sink. The hair dryer was in pieces. The phone by the bedside was missing a cord to make to make it usable.
The bed was comfortable for one night. The room had good lighting.
Stayed in November 2023
Reviewed: 17 October 2023
Dorothea
United StatesBreakfast. Toast or cold cereal, coffee. No tea, no low calorie sweetener, no fruit
Close to interstate
Stayed in October 2023
Reviewed: 11 October 2023
Cathleen
United StatesParts of rooms were good such as bathroom, but carpets were awful...needed replacing & lamps had broken & dirty shades. Beds were comfortable but had dark dreary comforters. Very little for breakfast. For an overnight it was OK.
Stayed in October 2023
Reviewed: 13 September 2023
Benjamin
United StatesMattress needed replaced in room .
Stayed in September 2023
Reviewed: 25 August 2023
Michael
United Statesthe room I was assigned three different rooms before I got one. the tv didn’t work the heater didn’t work
location
Stayed in August 2023
Reviewed: 14 July 2023
Hull
United StatesBreakfast was a joke. Toast with mixed fruit jam... not even bagels and cream cheese. They need to make some improvements there. Also the room's carpets were heavily stained and grimy.
The pool and hot tub were nice and were open late. The bed was comfortable.
Stayed in July 2023
Reviewed: 5 July 2023
Robert
United StatesThe complimentary breakfast didn't really exist. They only seemed to have coffee and cold cereal. We were there for 3 nights and I never saw anything else (rolls/bread or juice.). The 2nd floor ice maker didn't work. The maid never cleaned our room. The hallway carpet was a little worn and dirty, the grounds needed to be cleaned a little, trash picked up.
The room itself was clean and comfortable. The location was good. The property was a little shopworn, but not bad. The motel assistant manager was very friendly. The rest of the staff wasn't terribly warm or friendly, but not rude. Overall, for what we paid though, it was fine. Frankly the room was a pleasant surprise since the first impression as walked into the lobby was a little worrisome.
Stayed in July 2023
Reviewed: 29 June 2023
Rebecca
United StatesThe whole hotel was hot and humid 78 degrees upon entering room The lobby was damp and musky smelling The bedding had cigarette hole burns in it The whirlpool tub had dirt/soap scum all threw it
Location
Stayed in June 2023
Reviewed: 22 June 2023
Jackie
United StatesNot having a better selection for breakfast
Not much of a selection for breakfast.
Stayed in June 2023
Reviewed: 30 May 2023
Nancy
United Statesthe room wasn’t clean.
good location
Stayed in May 2023
Reviewed: 25 April 2023
Virginia
United StatesThe pool area was not clean, dirty bandaids were laying by the hot tub .
Close to everything
Stayed in April 2023
Reviewed: 23 April 2023
David
United StatesMorning staff rude breakfast was a joke
Night staff was great had a issue with room and he come right up and took care of it
Stayed in April 2023
Reviewed: 13 April 2023
Matthew
United StatesIt was ok
Stayed in March 2023
Reviewed: 24 March 2023
Kimberly
United StatesNot always someone at the front desk
Kids loved the pool
Stayed in March 2023
Reviewed: 21 September 2022
Michael
United StatesNothing but cerial toast and coffee
Stayed in September 2022
Reviewed: 19 September 2022
Deidre
United StatesThey ran out of clean bath towels. "Continental" breakfast unimpressive. Pool not in service. No ice in machine on 2nd Floor, but did find ice machine on 1st Floor operational. I expect this is more common in places post pandemic.
Good location. Friendly, helpful staff. Very comfortable bed. Spacious room. Lots of outlets.
Stayed in September 2022
Reviewed: 31 July 2022
Ivy
United StatesThe room wasn't clean, the floor had dirty and crumbs on there when we walked in, there was hair in the shower and hot tub, we were also told that breakfast was till 10am when we went out at 8:40 there was no breakfast only a few muffins. The pool was also down and could not go swimming.
The location was great with us traveling to Harrisburg on Saturday and back. We were able to check in quick and easy. The bed was comfy, after we cleaned the hot tube it was very pleasant to use.
Stayed in July 2022
Reviewed: 17 July 2022
Mary
United StatesThe location was waaaaay off the beaten path and seemed to be a very old location that has not been very well maintained.
price and staff
Stayed in July 2022
Reviewed: 6 July 2022
Saint
United StatesThe staff was not friendly. Barely acknowledged us at both checkin or checkout. Didn't give us a good impression. Property did not feel especially clean. The front door leading into the hotel was extremely dirty with greasy handprints and was a terrible first impression.
Good location. It is an older property. Rooms very spacious but dated. Excellent rate.
Stayed in June 2022
Reviewed: 4 July 2022
Heather
United StatesUpon arrival I went to front desk told them my bathroom was dirty with hair in tub and I was not given towels. Lady did ask if I wanted to switch my room but we already disinfected the bathroom . Also at 150 am I roll over and see a roach 🪳 next to my husband head . Very disgusted and needs to be reported to health department
Spacious great location
Stayed in July 2022
Reviewed: 20 June 2022
Yudie
United StatesVery unprofessional front desk staff. Especially the night shift. Come back at 9pm there's a baby sitting on a chair in diaper. Other kids in the lobby & who knows who was in charge. For the price I paid for the room, it would've been nice to not have towels with holes in them & washcloths that didn't look like they were 10 years old with stains
Loved the look of the room. The bed was very comfortable. Big room
Stayed in June 2022
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