5733 Cleveland Street, Virginia Beach, VA 23462, United States
#48 of 136 hotels in Virginia Beach
Guests' ChoiceBased on 226 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
8.4
Facilities
8.1
Staff
8.8
Value for money
8.0
Free WiFi
9.6
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End of dialog contentReviewed: 13 May 2024
Stephanie
United StatesAll was well
All was well
Stayed in May 2024
Reviewed: 30 December 2023
Carrie
United StatesWent down for breakfast at 8:00am and there was no food left and no one working in this area. Waffle iron was not working.
Staff was very kind and close to our kids house.
Stayed in December 2023
Reviewed: 5 September 2023
Antoinette
United StatesNo towels well small towels the only thing
The cleanness the staff was great
Stayed in September 2023
Reviewed: 28 August 2023
Wilmer
United Statesis not too far from the beach
this hotel is a good place the room was clean parking lot all around only 2 things shower is not alot water But the room is nice
Stayed in August 2023
Reviewed: 30 July 2023
Robin
United StatesOnly 2 medium elevators for 6 floors, long wait times. But it worked
Everything was great. Loved the fact frig was a full size and not a small one. Plenty of room.
Stayed in July 2023
Reviewed: 10 July 2023
Rachel
United StatesThe location I thought was a little closer to the beach but that’s okay. Breakfast is good, just wish more fruit options available. Also, the hidden tax fees that creeped up on our bill put over $170 for a four night stay.
I liked the fact this hotel smells very clean when you walk in the door. It smells fresh lemony and clean laundry smell, which I love. VERY clean spacious rooms.
Stayed in July 2023
Reviewed: 27 June 2023
Tracy
United StatesPrice Nd breakfast
Facilities and staff
Stayed in June 2023
Reviewed: 21 June 2023
Jeremy
United Statesfirst of all. y’all need to give a raise to the guy at the front desk, I think his name was Ron, he was amazing and as busy as it was he still had time to bring me ice off the clock
Stayed in June 2023
Reviewed: 31 May 2023
Sukie
United StatesIf a broom and dust pan was in the room.
Didnt eat breakfast only because I fixed it in my room. Location excellent. Hotel smelled amazing and staff very friendly and helpful.
Stayed in May 2023
Reviewed: 15 May 2023
Lisa
United StatesI left a tv in room 508. My daughter went to get it and staff has broken it. I am still waiting on management for contacting me gor any reimbursement
Stayed in May 2023
Reviewed: 5 April 2023
Seibert
United StatesThere was a cock roach in our bathroom and pool wasn't the cleanest.
Variety of breakfast, spacious room set up and friendly staff.
Stayed in April 2023
Reviewed: 13 March 2023
Sturgis
USAEverything was great. No complaints.
Early breakfast. Lot of amenities offered Close to shopping and dining.
Stayed in March 2023
Reviewed: 28 November 2022
Jerry
United StatesThe Indoor pool was close. They said the pump was out. I had sent a message to the property asking about the status of the pool before booking but no one replied. The Elevators and hallways were filthy. Even after room service, cleaned the rooms for the day, the elevators and hallways remained filthy.
Newer, up to date property. Nice size comfortable rooms. Good location close to family.
Stayed in November 2022
Reviewed: 25 September 2022
Vickie
United StatesBreakfast was very good, with lots of selections.
Stayed in September 2022
Reviewed: 6 September 2022
Justin
United Stateslots of rambunctious partying in the common courtyard. but that’s more of a guest problem then the hotels fault
staff was great, rooms spacious and comfortable. breakfast was great for a hotel.
Stayed in September 2022
Reviewed: 16 August 2022
Cynthia
United StatesWanted to go to the pool but didnt look clean and bubbly film on it that discouraged me from getting in. Side entry door of hotel didn't work well kept glitching and by the end of my stay was not working. Would have like a tub and shower not just shower. A lot of dust on ceiling near vent.
Great location to my destinations, friendly and helpful staff.
Stayed in August 2022
Reviewed: 11 July 2022
Latoya
United StatesWhen we got there the pool was not working.
We liked that they had grills where we could grill out.
Stayed in June 2022
Reviewed: 7 July 2022
Default-
United Statessometimes the staff were loud when collecting plates
clean, staff was caring
Stayed in July 2022
Reviewed: 29 May 2022
Vivian
United Statesmy room looked like it isn’t been thoroughly cleaned in months, spider webs and dust every where on the curtains lampshades in the bathroom
friendliness of the customer service
Stayed in April 2022
Reviewed: 27 May 2022
Pettie
United StatesDon't clean suites daily even upon request, hottub was broken, and linens/towels were not replenished daily.
The staff was great. Nick, Natasha, and Jeff were amazing!
Stayed in May 2022
Reviewed: 9 May 2022
Linda
United StatesThere was nothing to dislike for a two night stay.
The staff was gracious and met my needs willingly. The facility was clean and well kept. The buffet breakfast was ok.
Stayed in May 2022
Reviewed: 7 May 2022
Nancy
United StatesIt was really good, and the staff was very helpful!
Stayed in April 2022
Reviewed: 21 March 2022
Tamika
United StatesThe bed was a little worn out. Kind of uncomfortable for both sleepers.
The staff was very helpful and friendly.
Stayed in March 2022
Reviewed: 21 February 2022
Sybil
United StatesNA
The way the lobby was set up and the comfortable bed.
Stayed in February 2022
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