Pool was very small, room keys don’t open pool. There was no basic necessities like toothpaste in our room.

Amenities were nice, property was clean. They leave water and cookies for you in your room. They provided a whole kitchenette which was awesome.

Stayed in April 2024

easy to bnavigate to

Stayed in February 2024

Nothing

Everything

Stayed in January 2024

Exceptional Hotel

Stayed in January 2024

We were given a key card to a room that was occupied. Needless to say when I walked in, the guest were startled and very unpleasant.

Clean, spacious, breakfast

Stayed in October 2023

Initially at check in had problem with the name Booking.com sent over my reservation under. Figured out with looking up the specific Hilton confirmation code vs. Booking's confirmation code, but otherwise easy stay.

Traveled for ISVMA Conference at Tinley Park Convention Center. This location was perfect (10-15 min) to convention center, but also great location for groceries (Meijer, Trader Joes, Whole Foods, etc.) and entertainment (at least 2-3 theaters as well as various restaurants. Even though only staying for 3 nights, awesome to have own kitchen (large fridge not mini) because of my specific dietary restrictions needing to make & keep my own food. Breakfast was good option (general spread). Very easy access to side doors & after hours coming in. Front desk was helpful in delaying housekeeping for my stay since I use my own bedding & towels.

Stayed in November 2023

The bed was very firm. Comfortable but firmer than I prefer.

Great location. Lots of restaurants and stores near by. Not far from Chicago.

Stayed in September 2023

Everything was nice and clean. The staff at check in and check out were friendly.

Stayed in August 2023

The staff was friendly rhe room was big and the beds were comfortable

Stayed in June 2023

Traveling with our family pet, was on the 3rd floor.

Great room, love the separate sleeping/bath areas. Furniture although not super comfortable. Good location, close to everything.

Stayed in May 2023

the staff including housekeeping

Stayed in April 2023

rooms were great but the beds were not comfortable or pillows

everything was clean people were nice

Stayed in March 2023

N/A

N/A

Stayed in February 2023

Everything above.

The room , lobby and breakfast exceeded our expectations. Didn’t expect the room to be so large. At first we thought the rate was a little pricey but it was 5 minutes away from where we needed to be at 8am the next day. But when we saw the room we decided it was actually a bargain! It was updated and decorated with a modern, stylish flair. There was a sofa, coffee table end tables. The large, new tv a a clear picture and every cable and streaming app. the tv swung around so you could watch from the sofa or bed. the bathroom was well appointed with a roomy shower and great water pressure. Shower and toilet were separated from sink area which I find convenient when you’re sharing a room. But totally unexpected was the kitchen! A full size fridge and freezer, updated microwave. full sink, table with table and chairs. There as actually a cooktop built right into counter. Cabinets had pots and pans, real silverware, plates, cups glassware etc. The final surprise was that a hot breakfast was included. I’m talking eggs, turkey sausage, pork sausage and potatoes. I can’t wait until we return for our next stay. Highly recommend this hotel!!!

Stayed in February 2023

Shower was dirty when I arrived.

Breakfast and comfortable rooms. Location was nice with lots of dining and shopping options. Personalized room with name on tv screen was a nice touch.

Stayed in January 2023

The breakfast was not warm and of poor quality.

Everything was amazing!

Stayed in January 2023

Trash cans can be just a little bigger. one meal and the trash is filled. Of staying there for 3 nights that’s not enough. i had to hand off the trash to the cleaning lady.

Good location. A lot of places to eat close by. Shopping etc. Good customer service.

Stayed in January 2023

nothing really. good job on finding and keeping people with good attitudes. problems will happen but as long as you keep a good attitude it makes the situation soooo much better.

staff/costumer service/clean/breakfast was good also

Stayed in December 2022

N/A

The design of the room was fabulous, We had an amazing time!

Stayed in December 2022

Everything was great,I just wish the pool was heated instead or in conjunction with the heated room where the pool was located

The staff were very friendly and helpful. Very pretty entrance to the lobby as well. The nice touch of my name located on the tv screens when we arrived was just that extra touch to put a smile on my face.

Stayed in November 2022

first night check-in: clerk said nothing; we said we have reservation; clerk brusquely said, I need to see ID; finished check-in. clerk never said hello, welcome, enjoy your stay, anything we can do for you.

clean, fresh, up-to-date. with the exception of the first night, every time we passed front desk clerk said, hello enjoy your day. other staff smiled and greeted whenever we passed.

Stayed in October 2022

The breakfast

The patio

Stayed in October 2022

They refuse to check anyone in before 3pm. I understand that is policy but we arrived at 2:30pm & they refuse to accommodate or let us check-in until 3pm, claiming there wasn't any rooms available. The pillows were too soft & the bed isn't the most comfortable.

Extremely nice & clean hotel. Great area with easy access to restaurants, things to do, & the highway. We loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store meals right in our room.

Stayed in October 2022

The hot breakfast left a lot to be desired. Day 1 was ok, but it seems the turkey sausages were a little under done to my liking and the eggs came out of pouch. Day 2 of breakfast, I decided to just go with oatmeal and muffins. The oatmeal wasn't thoroughly cooked. It needed to be completed in the microwave. 3rd day I didn't even attempt to eat breakfast.

The room was clean and quiet with a well equipped kitchen. The staff was nice and I loved the location. It was surrounded by plenty of places to dine and shop. This location has been to my list of staycation spots!

Stayed in October 2022