3840 Orange Place, Beachwood, OH 44122, United States
#3 of 11 hotels in Beachwood
Guests' ChoiceBased on 367 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 24 April 2024
Barbra
United StatesHot tub was too hot. Other people thought so too. (Heated pool was lovely but could have been warmer - just my opinion) Picked place because you had both and breakfast went to 10 (instead of 9:30.)
I rated the value low because we came to Cleveland for the eclipse and the price was jacked up to over four hundred a night. Nice breakfast. Liked that you had hard boiled eggs and waffles, and even FRESH fruit!
Stayed in April 2024
Reviewed: 15 April 2024
Barrie
United Statesone elevator did not work
Good breakfast and comfortable eating/sitting space Comfortable bed and pillows Safety bar in shower
Stayed in April 2024
Reviewed: 13 March 2024
Katie
United StatesConstruction on the floor above us. Started extremely early and went late into the evening. Could hardly hear the TV or the thoughts in my head.with the constant scraping, banging, and drilling. Pool listed as heated, but was similar to an ice bath. Made me a little disappointed as that is the main reason I picked this hotel.
Loved the location. Close to Cleveland but far enough outside of the big city. Located right next to a nice outdoor mall. Bed comfort was amazing! Staff were super friendly.
Stayed in March 2024
Reviewed: 5 March 2024
Keating
United KingdomBreakfast options were very limited Due to the renovations on the 5th and 6th floor, this created quite a bit of dust that set the fire alarms off.
Stayed in February 2024
Reviewed: 23 February 2024
Kristie
United StatesLittle understaffed front desk. Strong smell of chlorine in the hall.
The bed! So comfortable. I was having back surgery the next morning so this was very important to me. The bed was perfect. Nice room, too.
Stayed in February 2024
Reviewed: 19 February 2024
Brian
United StatesOur room had a refrigerator but no microwave. There should be both a refrigerator and microwave in every room
Good sized room easy to get to good breakfast
Stayed in February 2024
Reviewed: 24 January 2024
Joseph
United StatesNo issues
Clean and comfortable
Stayed in January 2024
Reviewed: 21 November 2023
Tarra
United StatesIt was a little pricey
Convenience and clean Breakfast was great
Stayed in November 2023
Reviewed: 16 October 2023
Lowry
United StatesBeen there enough times , I know it fulfills our purposes at a justifiable price. I wasn’t disappointed because I knew what I was getting.
Accommodations with 3 beds in a room including sofa bed.
Stayed in September 2023
Reviewed: 6 October 2023
Aida
United StatesA little dated interior
Clean, well stocked
Stayed in October 2023
Reviewed: 20 August 2023
Dick
United StatesMissing are the writing pads and pen. Sounds trivial yet I have come to expect that and a binder in the room with information about eateries that are local.
Breakfast good and was refilled. Room OK. Hampton should be clean and safe. That is what we expect.
Stayed in August 2023
Reviewed: 7 August 2023
Bryant
United Statescomfortable and clean
Stayed in July 2023
Reviewed: 6 August 2023
Baro
United StatesRooms are still out of date. Pillows are still way too soft, but I bring my own.
Breakfast variety. 24-hour coffee/tea availability. Cleanliness of bathroom and rooms. Hotels staff attempt to honor room accommodation request. Parking availability.
Stayed in August 2023
Reviewed: 27 June 2023
Anita
United StatesThe shower head sucks!!! No place to hang a hand towel by the bathroom sink so had to leave it piled and damp and in the way on the counter.
The room was clean and comfortable and very convenient for us.
Stayed in June 2023
Reviewed: 29 May 2023
Verlihay
United Statesolder, shower was dirty and “squeaky”
convenient to shopping and movie Theater
Stayed in May 2023
Reviewed: 14 May 2023
Jenny
United Statesthe staff were exceptionally friendly, courteous, and professional. The rooms are a bit dated, but over all VERY clean.
Stayed in May 2023
Reviewed: 8 May 2023
Nicolas
CanadaI had a problem with the price difference between the booking and the Hampton inn. The counter guy Ed didn't care at all. The second guy on Sunday morning may 7th (unfortunately, I don't know his name) was trying to solve the problem. Wrote down my name and phone number, and said he would try to solve it with his supervisor.
Good place, with a nice room, and a good amenity kit. Easy parking, good location, right next to beautiful mall
Stayed in May 2023
Reviewed: 25 April 2023
Thomas
GermanyRooms need an update: windows are hard to see through and bathroom equipment is a bit dated and could have been cleaner. Worst part were the elevators which worked very slowly and only 2 were available for the whole hotel.
Breakfast was a strong point at this hotel with tasty bagels and fresh fruits. Hot coffee of decent quality is always available in the lobby. Most staff was very friendly and the rooms were clean. Very nice TV in our room.
Stayed in April 2023
Reviewed: 23 April 2023
Kimbra
United StatesThere needs to be another vertical bar to get out of the shower bathtub on the wall by where the water comes out that way you can get out a little bit easier when there is a tub. I thought the hallway needed to be vacuumed more than it was. I was also upset that there was no microwave in my room.
It was nice and fairly clean I'm glad that there was ice on my floor
Stayed in April 2023
Reviewed: 19 April 2023
Frances
United StatesThere is nothing bad that I can say about this place. Wonderful experience!
All of the staff was very friendly. Always available to help with any idea’s about places to see and where to eat.
Stayed in April 2023
Reviewed: 19 April 2023
Hernandez
United Statesn/a
it was very clean and the staff was the sweetest!
Stayed in April 2023
Reviewed: 6 March 2023
Kimberly
United Statesbreakfast lady attitude
everything
Stayed in March 2023
Reviewed: 5 March 2023
Julie
United Statesrooms needed a thorough vacuuming
convenient, pool, breakfast included
Stayed in March 2023
Reviewed: 9 January 2023
Belinda
United StatesThe noise of some.people across the hall. I did not have a microwave in my room.
Being on the top floor and on the end.
Stayed in January 2023
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