3600 Gulf Shores Parkway, Gulf Shores, AL 36542, United States
#187 of 338 hotels in Gulf Shores
Guests' ChoiceBased on 1803 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.1
Facilities
7.3
Staff
8.1
Value for money
7.2
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Heather
United StatesOur room 205 smelled terrible like the carpet was mildewed. It was very overwhelming. That was the only negative of our entire stay.
The location was great, not far from the beach. Breakfast each morning was a big plus.
Stayed in May 2024
Reviewed: 13 May 2024
Robyn
United StatesCarpets need replacing throughout
Comfy beds Great breakfast Clean pool Friendly staff
Stayed in May 2024
Reviewed: 7 May 2024
Chcgo2la49
United StatesNo enforcement of handicap parking rules, girl at the desk seemed uninterested in putting down her phone. We had to switch rooms due to a bad TV, the door wouldn't lock and breakfast is limited, at best.
We've stayed here many times before. Excellent location and quiet, despite being next door to the airport. The hotel is clean and there is adequate parking all the way around.
Stayed in May 2024
Reviewed: 5 May 2024
Donna
United StatesIt was very nice
Stayed in May 2024
Reviewed: 26 April 2024
Kenneth
CanadaFinding the access road to the hotel is very difficult. Can see the hotel sign from the main road but then finding the right access road to the hotel is very challenging - no lighting or signage of turnoff. Painted road line is solid instead of showing a break for an access road.
Great Hotel - quiet area, room very clean, nice quality bedding and towels - a great stay.
Stayed in April 2024
Reviewed: 26 April 2024
Debra
United StatesThe refrigerator didn't work the first night. Come to find out it wasn't plugged up. The TV didn't work well and showed a double blurry picture. My husband figured out it wasn't connected right. The bed skirt was torn. The mattress felt like you were going downhill. We won't be staying at this hotel again.
Conveniences to the beach. The room was on the ground floor. Convenient to Walmart and food places.
Stayed in April 2024
Reviewed: 15 April 2024
Kristin
United StatesNeeded upgrade. Thin walls.
Location. Price. Accommodated special requests.
Stayed in April 2024
Reviewed: 15 April 2024
Kristin
United StatesIt was in need of an update. There was something in our room that randomly vibrated by our head of beds. We checked everywhere and could not find the source. The phone and alarm clock were unplugged. Woke us up frequently throughout the night.
I liked the proximity to everything. We were there for a soccer tournament and were about 15 minutes from the fields and then 15 minutes in the other direction to the beaches. They were accommodating to our requests for an adjoining room on the first floor. The beds were comfortable. Free breakfast was fine (what you expect from a hotel breakfast)
Stayed in April 2024
Reviewed: 8 April 2024
Johnnie
United StatesNo elevators, and I have breathing trouble. Awful smell when opened room after a can of air fresh was able to tolerate. Smell continued after turning on fan in bathroom. Another can of air fresh helped that.
Close to everything
Stayed in April 2024
Reviewed: 8 April 2024
David
United StatesRoom smelled bad, wasn't dirty dirty just needs some upgrades
Front desk clerk was very friendly!! Good location
Stayed in April 2024
Reviewed: 3 April 2024
Cate
AustraliaNothing it was ok
Price
Stayed in March 2024
Reviewed: 30 March 2024
Condeley
United StatesIt had roaches.
It was ok to faraway from but ok.
Stayed in March 2024
Reviewed: 29 March 2024
Stephen
United StatesThe room wasn’t the cleanest but it was nice! Wish the year round pool was heated but my kids still enjoyed!
Close to the beach but not crowded!
Stayed in March 2024
Reviewed: 28 March 2024
John
United StatesThe pool should have been heated.
The location next to the airport.
Stayed in March 2024
Reviewed: 26 March 2024
Sherlisa
United StatesThe carpet was old and the furniture needs updating. But overall it was a nice stay.
It was affordable and close the attractions.
Stayed in March 2024
Reviewed: 22 March 2024
Charlotte
United StatesOur room smelled like mold. Had weird bugs crawling around. Only deep cleaned every three days..
The breakfast was pretty good. Comfortable beds.
Stayed in March 2024
Reviewed: 18 March 2024
Damn
United StatesThe head staff is rude and very argumentative. Not professional. The housekeeper was nice. The Management need some training.
The location
Stayed in March 2024
Reviewed: 14 March 2024
Jennifer
United StatesIt stunk. Had to go by air fresheners
Stayed in March 2024
Reviewed: 14 March 2024
Sargent
United StatesConstruction was going on in building where I stayed. I should have been informed of this or given a discount rate. If you could have and entry from the side street that would be a plus for your facility
Good location friendly staff
Stayed in March 2024
Reviewed: 7 March 2024
Tyson
United StatesBathroom falling apart, shower head was broken, towel hangers on walls coming out of wall. No bathroom counter
Comfortable. Nice staff
Stayed in March 2024
Reviewed: 22 February 2024
James
United StatesThe original room that i had booked for door didnt work so had to change rooms which was a small downgrade but i cant complain to much. The fire alarm decided to start beeping at 3:30 am and had to take it down and mentioned to the lady about it the following morning and she said she would have someone take a look and they never did.
Easy to navigate parking, comfortable beds, and cool little free breakfast.
Stayed in February 2024
Reviewed: 15 February 2024
Jennifer
United StatesBreakfast is basic and there were stains on the wall in our room and found a dirty sock behind the door.
Clean and comfortable!
Stayed in February 2024
Reviewed: 30 January 2024
Kellilyons14
United StatesThe room and hall had a musty moldy smell. The room was clean. Not updated, older linens and furniture but great price. Decent accommodation especially for the price. Would stay there again
The staff was wonderful and friendly. Willing to do anything to make our stay best. Great staff!!
Stayed in January 2024
Reviewed: 28 January 2024
Joann
United StatesWe had an issue with the a/c but it was resolved quickly.
The suite we rented was very spacious. And very relaxing.
Stayed in January 2024
Geneva, Switzerland
Agra, India
Zellberg, Austria
Inzell, Germany
Geraldton, Australia
Basye, USA
George Town, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content