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Reviews of DoubleTree by Hilton Olympia 4 stars

415 Capitol Way North, Olympia, WA 98501, United States

#6 of 10 hotels in Olympia

Guests' Choice

Review score

Based on 171 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.3

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Paying for water and wifi (first I've ever seen that) unless an "honors" member, but can't find out what that entails without wifi! And no I did not pay, I just did without both.

    Comfort, cleanliness, very helpful front desk staff, hot tub

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    I thought with the name Hilton attached to the name that it would be a bit more upscale feeling.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We couldn’t figure out the ac/heater and it only blew really warm air, there was dirt and dust in the corners of the room.

    I liked the location since it was close enough to the Capitol, yummy restaurants, and the theatre. We enjoyed the lounge and the gentleman running the bar. He looked and acted like he enjoyed his job and that drew us to the lounge. The staff at the front desk was very friendly. The free parking was a definite bonus considering the location of the hotel.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    good stay, good location
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The two main reasons I picked this hotel over another was because of the pool and free breakfast. I got an email from the hotel the day before my stay stating the pool was closed and would continue that way for the next few months. Then when I got there it was open, but I didn't pack a swimsuit because I was told it was closed. It listed breakfast in the amenities but said nothing about an extra cost. I assumed it would be free. Not even the coffee was free. And the "free cookies" are nowhere to be found. Should be advertised on booking.com that you have to pay extra for breakfast. Was not allowed to check in until 4pm and out by noon. That means I am not even getting 24 hours for my stay. I don't know how hotels keep getting away with this.

    very clean rooms, nice and quiet, great shower, great location, lots of free parking, staff was super friendly

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Good alternative for staying in Olympia. By waterfront, farmers’ market, but walkable to downtown.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Pastries at breakfast could have been better, as well as having granola as a cereal option.

    The staff was great—we had to cancel two nights of our stay because of a family medical emergency and they were both understanding and kindly approved the cancellation without penalty. The breakfast was fairly good—hot eggs, oatmeal, yoghurt, fruit, cereal, coffee. The room was comfortable and quiet. FREE PARKING was a great extra.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, everything was good

    We did not eat breakfast

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Good facilities!!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    More fruits!!

    Excelente!!

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    I had a very pleasant stay.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Fresh and hot. Good variety of food.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Great Stay for Work and/or Vacation
    • Leisure trip
    • Solo traveller
    • King Room with Roll-In Shower - Mobility/Hearing Accessible
    • Stayed 3 nights

    The parking lot. The space in between the stripes is really narrow and best appeals with compact cars, I drive a 10ft long pickup and it was tricky maneuvering around in the hotel parking area, they only have one and it was full every night I stayed. If that parking area fills up then you have to park in the street, luckily I didn't have to do that during my stay but I did have to squeeze into some tight spaces, thank goodness I didn't damage other cars with my door and vis versa.

    Location is the biggest like about this property. I was on vacation and wanted the ability to stay and get walking-distance access in the city and this hotel was perfect. This hotel also makes an ideal stay for those on business trips. Breakfast is very good too.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was advertised as having a pool, which is the reason we picked this hotel for my teen but upon booking and when the hotel sent a confirmation, there was a notification that the pool was being serviced so no pool!

    Proximity to lots of great restaurants, The Public Market and Marina walk make the location great.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Hotel was in a great location and included parking which was a plus. Staff were lovely.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights

    Breakfast was not included which was challenging for us. Staff were lovely. Only concern is that I did not get stay credits for the days that I apparently booked through a 3rd party. Stay credits were one of the reasons I chose to stay with the Hilton. That part was frustrating.

    love how clean the hottub was. Staff were really friendly. Overall good experience.

    Stayed in December 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Accessible Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Close to Hands On Children’s Museum and W.E.T. We liked the cookies :)

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Appliances (shower, coffee maker) too high up and hard to reach!

    Nice building, near downtown and waterfront

    Stayed in October 2023

  • Reviewed: 16 August 2023

    9.0
    Great summer spot to share with family
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Noisy cooling unit- made a clunk every time it started. Pool was still closed

    Close to marina and farmers market. Mary at the front desk was very helpful. Comfortable beds & pillows!

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very clean, staff friendly, the location was fantastic!

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower floor was clean but stained.

    The location was perfect, the staff was super friendly, nice room, good breakfast, easy parking.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not having a ADA walk in Shower available. Please make more rooms accessible

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    A perfect stopover in a lovely city
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location, helpful staff, clean and comfortable

    Stayed in July 2023

  • Reviewed: 4 July 2023

    9.0
    Great location. Beautiful, comfortable room.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Beautiful location near the marina, comfortable beds, good water pressure, hearty breakfast. Cookies!

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Great location, helpful staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Shower could use a thorough cleaning. For the nightly price, I expected beyond clean.

    Breakfast was adequate. Great coffee, though! Scrambled eggs were okay but the fried potatoes were soggy, not crisp. I really wanted to like them. Making a waffle was the best, fresh, HOT, and tasty.

    Stayed in June 2023

  • Reviewed: 3 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    No way to turn on shower without a spray of cold water. No fan. Somewhat expensive.

    Excellent location. Nice quiet building.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    9.0
    really relaxing
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the pillows

    excellent staff

    Stayed in April 2023

  • Reviewed: 6 February 2023

    8.0
    Need to do better!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When booked, I asked that there be no down bedding due to allergies, and want the first floor. The return message said we'll do our best! When we arrived they acted like deer in the head lights. They said oh, yes it shows in the notes but they don't use them??? They wait until you arrive to do anything (mind you the person in front of us, they told them they got the last first floor). I said I asked for first floor at booking, and she said ok we have one left. What?? We had to wait so the housekeeping staff could change the bedding. Housekeeping told us inour room that they are never told so can have it ready, they do it when you arrive! POOR PLANNING!! DO BETTER!

    The location was great for the event we attended.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    8.0
    Nice hotel, beautiful room, terrible shower and arrangement for hanging towels.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    The shower and lack of towel racks in the bathroom. The shower was poorly designed from a safety standpoint and you either froze or scalded to adjust the water temperature.

    The location is great and the food fine.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    9.0
    Great gem near Seattle
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Parking is limited. We arrived late so we had to park along the street, but I still felt safe parking there. It is set back from main streets and very quiet.

    I stayed here with my family. We wanted a hotel near Seattle but not in Seattle. This was a great hotel! It was very consistant to all Double Tree standards. It was way more affordable than hotels in the city center of Seattle. All of the staff was friendly. The beds were very comfortable and the room was super clean.

    Stayed in October 2022

Showing 1 – 25

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