11425 East Independence Boulevard, Matthews, NC 28106, United States
#3 of 8 hotels in Matthews
Guests' ChoiceBased on 176 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.1
Staff
8.4
Value for money
7.6
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End of dialog contentReviewed: 11 May 2024
Kathy
United StatesThe bed was really hard.
Stayed in May 2024
Reviewed: 29 April 2024
Dell
United StatesNo free coffee in lobby. Breakfast was way too expensive.
Clean and location
Stayed in April 2024
Reviewed: 17 September 2023
Robert
United StatesI found articles of clothing in my room from the previous occupant and I was given another room of the same value.
My breakfast was good and hot, just the way I like it. The breakfast staff was very helpful and friendly.
Stayed in August 2023
Reviewed: 7 September 2023
Kyle
United Statesthe shampoo & conditioner was bad on my hair & noon checkout time was a bit early for me
spacious but compact, really cute & comfortable
Stayed in September 2023
Reviewed: 16 August 2023
Ricardo
United StatesI had some problems with charges on the restaurant
Clean , stuff was polite
Stayed in July 2023
Reviewed: 22 July 2023
Campbell
United StatesNo complaints
The staff were always professional, warm and nadr me welcomed my entire stay.
Stayed in July 2023
Reviewed: 17 June 2023
Wyatt
United Statesthe AC didn’t cool the room very well
working power all over the room
Stayed in June 2023
Reviewed: 11 June 2023
Kelvin
Puerto RicoThe staff member at the front desk wasn’t friendly and made the check in process torteous.
Great facilities very clean and quiet.
Stayed in June 2023
Reviewed: 1 June 2023
Paula
United StatesThe water wouoget hot enough
Stayed in May 2023
Reviewed: 27 May 2023
Steve
United Statesthe restaurant had no food. only about 10% of the menu was available. my truck was broken into in the parking lot and none of the camera on the building were working. I know I’m responsible for that, not hotel, but come on.
Clean, modern - nice staff
Stayed in April 2023
Reviewed: 4 May 2023
Douglas
United Statestoo much furniture in the room
the bed was great
Stayed in April 2023
Reviewed: 18 April 2023
Jeff
United StatesExpensive food!!
modern, clean, (but food and drinks way too expensive)!!!
Stayed in April 2023
Reviewed: 31 March 2023
Cheryl
United StatesProximity to medical office I had to be at early morning.
Stayed in March 2023
Reviewed: 24 March 2023
Guido
GermanyNo beers on draught in the Restaurant since months. This is poor!
Stayed in February 2023
Reviewed: 2 March 2023
Kristin
United Stateswe were there 5 nights and had to ask several times to get garbage emptied and bathroom tidied. cafe was not stocked so a meal as advertised wasn’t available in the evening.
good location, very clean.
Stayed in January 2023
Reviewed: 15 October 2022
Sherry
United StatesThe Bed was too hard. Not comfortable at all.
Na
Stayed in October 2022
Reviewed: 24 June 2022
Herring
United StatesTwas nice
Stayed in March 2022
Reviewed: 3 May 2022
Barbara
United StatesStarbucks
Stayed in May 2022
Reviewed: 17 April 2022
Aida
United StatesBreakfast and coffee should be included in price
Good coffee
Stayed in April 2022
Reviewed: 11 April 2022
Kumar
United StatesOkay
👍
Stayed in March 2022
Reviewed: 23 February 2022
Terry
United StatesCould use an upgrade to internet and TV channel choices. Pretty slim on choices.
Location. Ease of check in check out. Very profitable friendly staff.
Stayed in February 2022
Reviewed: 18 October 2021
Maegan
United StatesThe restaurant wasn't open in the evening
Friendly staff, very clean
Stayed in October 2021
Reviewed: 7 September 2021
Anirudha
United StatesBreakfast
Stay
Stayed in August 2021
Reviewed: 23 August 2021
Stacy
United StatesDidn't have food and whatever food they had was not good.
Breakfast very poor.
Stayed in August 2021
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