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Reviews of DoubleTree by Hilton Atlantic Beach Oceanfront 4 stars

2717 West Fort Macon Road, Atlantic Beach, NC 28512, United States

#13 of 34 hotels in Atlantic Beach

Guests' Choice

Review score

Based on 740 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    9.0

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only one extremely slow elevator. Construction going on out front that was noisy. Longer walk to beach than anticipated

    Clean facility, staff was very nice. Gave us water which was nice.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    7.0
    Comfortable and quiet just needs a few things fixed.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean Front View - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Didn't like the French toast, no flavor.l made in Hotel . Hotel food prices are very expensive. Flat pet fee of $100 no matter how long the stay. Took k-cups for trip but room has regular coffee machine, no k cup machine in whole building. No chairs or umbrellas on beach for hotel guests , this was a big disappointment for the experience you'd expect at the Hilton. One elevator broke the whole time that seems to have been broken for over a month according to other recent reviews. Did see roaches in room the last day but to be expected perhaps with all the food and other travelers coming..some from other countries.

    . Fruit was good. Buffalo chicken wings real good that Molly's made. Enjoyed indoor pool and hot tub. Bed was comfortable and room quiet. Small pier to let dog run on, no fishing though from pier too shallow.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Loved it
    • Leisure trip
    • Family with young children
    • King Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel has outside repairs going on so there was a lot of noise.

    Location right on the beach. Breakfast. Walk to the beach. Bed was very comfortable. Staff very friendly.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator took forever. Only one elevator was working and it was very slow.

    I liked the location and the accommodations.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Short but sweet
    • Leisure trip
    • Family with young children
    • Queen Room with Ocean View - Hearing Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Maintenance on outside top to bottom also blocking handicap parking

    Indoor pool lounge restaurant easy access to beach

    Stayed in April 2024

  • Reviewed: 16 February 2024

    8.0
    The place we casual but great! Good views, right on the water and the boardwalk was so nice and peaceful. It was close t
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Indoor pools Showers

    Good location Good room service Great views Friendly staff

    Stayed in February 2024

  • Reviewed: 3 February 2024

    8.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The cookies, staff everything was great.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Overall, we were pleased with our stay and will visit again.
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non-Smoking
    • Stayed 5 nights

    The hotel needs to upgrade some things. Coaxial cable TV, that loses signal every few minutes. Switched rooms and it didn't help. Internet based with HDMI cables would have probably been better.

    Great room, ocean view. Ample parking, even with a convention using the hotel. The staff was exceptional. The hotel restaurant was fantastic. Even though we didn't eat breakfast there, we had dinner from the restaurant several times. Hats off to the chef(s). Top-notch food! Keep it up!

    Stayed in February 2024

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Partial Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Free breakfast was not included in price of room

    View was amazing and loved being moved to 8th floor for better view.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    The front desk Receptionist name Susan, made sure I was a very Happy Customer.😍
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower head needs to be updated, was very disappointed with the way the water was coming out even when you try to adjust the settings on the shower head. For the money we as customers have to pay, the shower heads needs to be ungraded.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    8.0
    Nice weekend getaway.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Partial Ocean View
    • Stayed 3 nights

    It’s an older hotel. Just keep that in mind.

    The location to the beach can’t be beat. The beach bar outside the hotel was great, but pricey.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    6.0
    Ok, won’t stay there again
    • Leisure trip
    • Solo traveller
    • King Room with Oceanfront View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lounge wasn’t open either night, the room smells like smoke and roaches were spotted

    I liked it was beachfront

    Stayed in October 2023

  • Reviewed: 22 September 2023

    8.0
    This Double Tree is a wonderful location at a nice place which needs a little attention to fully enjoy the beach.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean Front View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room 302 needs a little work. The shower curtain in the bathroom is torn at the top and the hooks are barely holding up the curtain. In addition, the toilet paper holder doesn’t hold the roll on and the toilet paper roll falls into the trash can often. Also, the handle on the sliding glass door needs tightening.

    The location and the friendliness of the staff were the best features. I also liked the way the property was set up, how it was organized.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    6.0
    Good but not great…
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non-Smoking
    • Stayed 2 nights

    Unfriendly front desk staff. The decor is a bit dated. The mattress was super lumpy and uncomfortable. The water pressure was poor. The bathroom was quite small. The hotel does not rent beach umbrellas nor chairs during the week. The website should’ve indicated such. Dollar General, needless to say, was doing a brisk business with the hotel’s guests.

    Great location, good parking, wonderful oceanfront view, nice beach, pier, Molly’s for lunch and drinks, huge flat screen with a great picture. The hotel is close to Beaufort and Morehead City and many attractions. There are many parks, shops, restaurants and brew pubs within 15 minutes of the hotel. The room a/c worked well. The elevators were quick and convenient. The room was super clean.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights

    wish there was covered parking

    great location, on the beach, easy walk to food

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    The view was wonderful!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean Front View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The coffee wasn't available until 7, and there were not always sleeves for the cups available. Housekeeping did not leave extra toilet paper when they cleaned our room. Luckily, we didn't run out until just before we left. The room had a smell. It wasn't a "by the beach" smell. It was more of a urine smell. I believe it was by the door. It may have been a pet thing. One of our plugs did not work, so we were one light down, and the coffee pot did not work. Thank goodness there was free coffee in the lounge. Lastly, there was not a chair on the balcony. Most of these are very picky complaints, and we did enjoy our stay. It is just with the name Doubletree and Hilton that our expectations were high.

    Liked the location, and the front desk was nice. Free coffee in the morning was nice. The view was wonderful.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Everything you need in one spot total leisure and relaxation.
    • Leisure trip
    • Solo traveller
    • Queen Room with Ocean View - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    ALL of the staff at Mollys were very rude, unfriendly, the could’t get anything right, they acted like they didn’t even want to be there.  I would suggest complete retraining for everyone, Customer Service should be at the top of their list, more pay to help boost morale. 

    Hot tub, both pool, the room was stocked with towels, free water bottles, I like that it had a fine dinning restaurant in a poolside bar,

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    We enjoyed it but at that price we shouldn’t have to deal with plumbing issues.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was clogged when we arrived. Took several hours to get someone to the room. Whoever tried to correct the problem cleared the bowl of any solids but the next attempt to use the toilet same result. To avoid sleeping in a room with fecal matter in the toilet bowl we had to go to the lobby to use the restroom.

    Right on the beach.

    Stayed in July 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Partial Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    great location, clean, nice amenities

    Stayed in August 2023

  • Reviewed: 5 August 2023

    6.0
    I enjoyed the location, maybe I’d book here again but it be as a second choice, possibly 3rd
    • Leisure trip
    • Family with young children
    • Queen Room with Ocean View - Hearing Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    At first glance of our room I noticed large amounts of pet hair on the carpet, I can understand some pet hair bc it’s a pet friendly hotel, but this was larrrrge amounts of clearly visible white hair on dark carpet. The next thing I noticed was once I opened the curtain to my ocean view the entire left side of the curtain brackets fell out of the ceiling which then dangled the entire curtain heavily to the floor. I called the front desk and immediately told them in which they quickly had maintenance come and fix it (which was great! And very much appreciated) but I couldn’t help but wonder the quality and safety of my room afterwards. On our last day we were woken at 3am to a fire alarm and exited the building with our 2 small children. Thankfully it was a false alarm and no one was hurt, but it’s still the fact of annoyance and inconvenience.

    The location was the most impressive. Hard to be disappointed with ocean front property

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    We relaxed nicely on the beach and it was a nice time.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The cleanliness of the common area were not much to desire! The walls and doors needed cleaning and painting! Also we waited 7 minutes at the restaurant inside and still saw no hostess. however others were waiting 15 to 20 minutes. Then someone came down with her food from room service and said we shouldn’t eat there her food was bad. So we went to a diner.

    The location is perfect! The beach is perfect and Molly’s is good.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Ocean View - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't check in until 6:00 pm

    Location

    Stayed in July 2023

  • Reviewed: 31 July 2023

    8.0
    overall stay and great location. i would recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Ocean View - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    two things i didn’t like about the property was one of the beds sheets was not changed and you could see the stains when the light glared through them but the fixed it quickly. And they charged the wrong credit card to billing and now I’m having to deal with that head and trying to get in touch with the GM for a reversal.

    i loved the location everywhere was very quiet and mainly everybody was friendly.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was good but day three I got tired of it. They should use disposable utensils and plates because the china ones that they have smelled like fish. I felt uncomfortable eating with a fishy smell.

    They gave us extra clean towels every time we ask for. Pools and hot tab are really good.

    Stayed in July 2023

Showing 1 – 25

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