Lighting in the room, service at breakfast was a bit slow but the breakfast was nice.

Location

Stayed in April 2024

Property was very nice.

The late night airport pick up was very helpful.

Stayed in March 2024

Room was not cleam

Layout and area

Stayed in March 2024

Might be a bit noisy near the reception

Very nicely decorated and clean rooms! Excellent restaurant. Will come back!

Stayed in February 2024

I would have liked a room with a balcony. I had requested for this. I ended up in a room inside, and although I was offered a room with a balcony the next day I was too busy and exhausted to move. The room I had was ok, and I was ultimately comfortable in it.

The staff were very welcoming and attentive. I arrived at 3am and was allowed to settle in with no admin. I sent a message ahead for a hair dryer and this was readily available in my room. Really appreciated that!

Stayed in January 2024

- During our 4-night stay, we were surrounded by construction works. At the front of the hotel, the installation of the Christmas decorations caused quite a mess for over 2 days and resulted in the complete disappearance of the garden, which had first aroused our interest on Booking (sadly...). Work was also in progress at the back of the hotel throughout our stay, to the extent that a wooden screen was installed in front of our bedroom window, leading us to spend 4 days in darkness and in noise. - The rooms are poorly soundproofed, and night and day, we suffered a little from the noise caused by drunken and indelicate guests, and by the early morning chatter and ringing mobile phones of the hotel cleaners. As I was looking for some peace and quiet before going back to work in a very difficult context, this wasn't great... - At breakfast, we would have liked to be able to occasionally eat a croissant or sautéed mushrooms and tomatoes, as a change from toast, eggs and bacon.

- Our room and bathroom were large, comfortable and well equipped. Both were very clean. We had access to a small fridge, a hot shower with excellent flow, a large TV, two wardrobes, bedside lamps, and lockable trunks to store our valuables. - Most of the waiters at the hotel restaurant (= Mediterraneo) were very smiley and helpful. The breakfast included was very copious and quite good, although always a bit the same and not very veggie-oriented. The two dinners we had in the hotel restaurant were excellent. I recommend the pizzas, caprese salads, papardelle and tiramisu! - The hotel was very well located, a 10-15 minute walk from Acacia Mall, its cinema, and several very good restaurants and cafés.

Stayed in December 2023

The hotel is lovely, and the room was spacious, and it was good to have a mosquito net. It's walking distance to the museum, mall and restaurants. The breakfast was very good.

Stayed in October 2023

The location is ideal for work meetings, the breakfast is very good and the staff are always very friendly and helpful.

Stayed in September 2023

While some of the bar, front office and restaurant staff are polite and friendly, others were quite stand-offish and rude. The Indian front office lady who booked me into my room, for example, suddenly walked off and left me standing outside the room while the cleaning lady got my key - I had no idea if I could enter the room or not. The bar staff in the bar section of the restaurant are neither friendly nor helpful. If you send messages via booking.com to the front office, it's 50:50 whether you get a professional reply or not

Pretty room and terrace, good shower, plenty of bottled water and hot drink facilities provided. The cleaning staff was friendly and attentive, and made sure some problems in the room were quickly fixed.

Stayed in August 2023

The location was fantastic. The people even better. With Pardis, Serena, and DiVinci restaurants with in a 2 mile radius you have the best dining in Kampala. This little paradise is tucked away minutes from Embassy row and Interpol headquarters where the best views and scenery of the capital are captured.

Stayed in June 2023

My room was next to the restaurant bad idea at night since the bar opens until late.

Everything the bathroom. Walk-in closet the pillows and sheets sooo amazing the food loved loved yet pocket friendly rates

Stayed in July 2023

The restaurant is great for us but visitors to it make so much noise. - not sure how this can be fixed. Maybe by making walls a lot more noise buffering?

The green, the food choices, the ambience, in the room etc were really great!

Stayed in July 2023

not many areas to sit and enjoy the hotel

people, service and food.

Stayed in April 2023

not many areas to lounge as guest

style, service, location fantastic cocktails and delicious food

Stayed in May 2023

not much space to lounge around but that is not too negative as there were many places to sit

style, music, food and service

Stayed in May 2023

The breakfast was great with various choices available to guests.

Stayed in April 2023

Breakfast could be more imaginative, with more options - which would be in keeping with the 'boutique feel' of Villa Kololo.

Breakfast is fine - bread, fruit, eggs, coffee, tea, juice etc. We really appreciated being allocated a room with a small balcony/terrace as it made the stay very relaxing. Lovely beds, bed linen, furniture with bathroom well appointed and good range of toiletries. Kettle with tea and coffee in the room a really nice touch. Helpful staff. Good parking.

Stayed in April 2023

The noise insite the hotel

Originality of the location and the quality of the food in the restaurant!

Stayed in April 2023

Breakfast

Breakfast was so-so, but dinner was excellent.

Stayed in March 2023

Missed a comfy chair in the room

Everything. Fantastic room with bathroom.

Stayed in February 2023

Excellent restaurant Friendly staff Nice garden

Stayed in January 2023

Low water pressure

Great staff and location, nice food, very homely

Stayed in January 2023

Staff whilst friendly were a little unattentive, and service was sometimes a little slow, but we were so relaxed, we didn't mind. Breakfast options were limited. Would have been nice to have some local Ugandan cuisine on the menu. Being in the centre of it all, it can be quite noisy at night.

We arrived very early in the morning, and the staff kindly allowed us into our room early at no extra charge. Staff were very friendly, and the owner checked in on us regularly. Very comfortable accommodation, 4 poster bed, and all modern facilities. Great selection of Mediterranean food and a well-appointed bar. We were surrounded by beautiful gardens, a great place to relax and unwind. It was a little oasis in a bustling city. Highly recommend.

Stayed in January 2023

Laundry service prices are steep

Amazing staff, lovely room, great restaurant

Stayed in October 2022