18a Akii Bua Road Kampala, Kampala, Uganda
#7 of 93 hotels in Kampala
Guests' ChoiceBased on 248 hotel reviews
8.4Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Sophia
United KingdomBreakfast selection seems less than my previous stay about a year ago.It's still really good and tasty. The pool location could have been a bit private, especially for staying guests given that you have walkins all the time. It is likely to be the reason it is hardly used. I still used it with my children, and it is a good size and clean. I had to ask for an extra drinking glass and toilet paper given that the room was booked for two and when the staff brought the second glass, again came with one despite me asking for 4 due to extra guests on my second night. 😑 The price was a little steep for my two nights, than I had originally booked and only told about the discounted rate on checking in.
Good food taste and much improved pastries for breakfast. Staff are always amazing and exceptionally attentive. Thank you. Would stay again and again. Loved the Sunday entertainment- young and fresh band. 👌🏿 I generally love this hotel, perfect location in close proximity to the city, a good hanging out place with friends, family, quiet but central. Love all the modern amenities with a touch of my motherland Africa throughout. I could stay here again and again. 😜😁 My 9 year old daughter loves it, and this is our second stay here.
Stayed in May 2024
Reviewed: 1 April 2024
Christina
GreeceIt was very noisy during the weekend. They had everyday a live band and it was extremely loud
Stayed in March 2024
Reviewed: 26 March 2024
Ai
JapanAlthough generally great and comfortable, Staff at reception is inattentive, and obviously was on a personal phone call when I tried to check in.
Beautiful hotel with an African taste. Location is a bit hidden.
Stayed in February 2024
Reviewed: 14 March 2024
Cb
IrelandGym was small, but functional
Very modern hotel. The rooms were comfortable and I had a very good view
Stayed in March 2024
Reviewed: 14 February 2024
Sadie
United KingdomNothing - all good!
Suite was lovely - modern, comfy and spotless. Quiet location and great outside space for relaxing. Great restaurant and bar - very modern lobby with great design. Staff helpful and friendly
Stayed in January 2024
Reviewed: 30 January 2024
Mary
ItalyThe music in the restaurant is lousy and way too Loud!!!!
Loved the staff especially Diana who went out of her way. The head chef too cooked plant based meals for me most evenings. The gym is basic and sufficient for a good workout. Rooms are great!
Stayed in January 2024
Reviewed: 29 January 2024
Adnan
KenyaLocation, food, room and price were all very well balanced
Stayed in January 2024
Reviewed: 25 January 2024
Heidi
ZambiaRepetitive music, and loud live bands/ party music on weekends which compete with music track in dining room and disturb the otherwise lovely ambience.
Food was on the whole excellent. Fresh, well presented, versatlile menu and main chef was particularly helpful in meeting our dietary requirements. Service in dining area so friendly, helpful and efficient. Main barrister and barman was also excellent. Coffee particularly good and loved the bottomless cup concept. Rooms comfortable, modern, compact and completely adequate.
Stayed in January 2024
Reviewed: 24 January 2024
Amanda
DenmarkA few of the items on the main menu could be improved.
Onomo is a small haven. Peaceful, very welcoming and wonderful staff, appealing public spaces, and an excellent spa on site. Very good breakfast. Very good wifi service. Conducive for working or relaxing.
Stayed in January 2024
Reviewed: 1 January 2024
Phillip
UgandaThe TV didn't work even after the maintainance guy came to the room several times. Reminded the receptionist on duty about the same on my way out but nothing was done.
The room was very clean and appropriate.
Stayed in January 2024
Reviewed: 30 November 2023
Emmanuel
EthiopiaThere was no dental kit in the room and I had to ask for it at the reception everyday as the toothpaste was so little in the kit. I didn't go for dinner at the hotel because to expensive. The people at the reception was definitely not helpful nor friendly.
The breakfast
Stayed in November 2023
Reviewed: 27 October 2023
Sandra
UgandaThe concept of budget can be enhanced
Courteous staff. Human resources goes along way in making any business thrive. The location. The green
Stayed in October 2023
Reviewed: 6 September 2023
Catherine
KenyaVery comfy bed, large selection available for breakfast
Stayed in September 2023
Reviewed: 29 August 2023
Sergey
UgandaThe location, ammendites, staff and the restaurant were all great
Stayed in August 2023
Reviewed: 27 July 2023
Justine
UgandaI didn’t like the food, was cold, order and it’s cold, have breakfast when some of the heaters have been put off so had to go eat from out most of the time
Perfect location and easy access to malls, good customer care and I enjoyed the spa facial treatment, and great staff
Stayed in July 2023
Reviewed: 26 June 2023
Giacomo
ItalyService was not up to the standard.
Terrace deck is great.
Stayed in June 2023
Reviewed: 22 June 2023
Jude
KenyaNothing really, security was too rigorous even for short timespans of mere minutes inbetween exit and re-entry
Breakfast was lovely. The meals were well prepared with a wide range of options. The variety available also kept changing daily, which we enjoyed.
Stayed in June 2023
Reviewed: 17 June 2023
Grzegorz
SwedenThere is nothing interesting near the hotel.
Beautiful, new hotel. Comfortable bed. Friendly staff.
Stayed in June 2023
Reviewed: 11 June 2023
Jenny
United KingdomNothing
I was upgraded to a suite which was brilliant. The food was generally good although sometimes service was slow.
Stayed in May 2023
Reviewed: 10 June 2023
Mihir
TanzaniaThe bed was smaller than my college dorm bed.
Very trendy looking hotel and good food
Stayed in June 2023
Reviewed: 28 May 2023
Paulian
SeychellesThe location is perfect! Close to everything in the City.
Stayed in April 2023
Reviewed: 27 May 2023
Udeet
SingaporeNot applicable
Good hotel overall, relatively new so rooms and furnishings are clean and well maintained. Overall good value for money
Stayed in May 2023
Reviewed: 15 May 2023
Habiba
United KingdomNothing
Everything
Stayed in May 2023
Reviewed: 15 May 2023
Habiba
United KingdomNothing
Everything from decor to location. The staff are really good and helpful.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content