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Reviews of Millennium Terrace Hotel 3 stars

Plot 39, Bukoto Street Near Acacia Mall, Kampala, Uganda

#9 of 93 hotels in Kampala

Guests' Choice

Review score

Based on 259 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 29 April 2024

    9.0
    Excellent hotel and value for money
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing to say any bad on the hotel

    The hotel is very good and clean. Staffs are really good and supportive.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 9 nights

    The wifi can be improved.

    The staff especially Tracy at the desk was exceptional. Made me feel really at home.

    Stayed in April 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Great location and very nice rooms. The staff was very professional and made check in and out easy. The buffet breakfast was good with several options.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Great location and wonderful staff
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Nothing

    Super friendly and helpful staff. They helped me print a document I needed for my visa, arranged a 3am shuttle to the airport, and even sent a packed breakfast with me, even though it was the middle of the night. The room was also very clean and comfortable, and I was pleasantly surprised by how quiet it was, even though it's a busy area. Good location close to Acacia Mall and surrounding shops/restaurants.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Very good value due to staff, location, room comfort, rates

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Brilliant overall. Very good hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 9 nights
    • Submitted via mobile

    Gas smell on and off in front room. Drunk man asking me to tell my children to keep quite.

    Location and close proximity to town

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Ideal for Business stay. Good food and Good Amenities
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Close to work and business activities. Food was good. Welcome by staff was good. Friendly atmosphere and pictures in the website is true to Actual.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    The room booking couldn't allow me to indicate 2 guests. Despite the description stating that the room is for 2 adults, I was asked to pay extra for a second guest.

    The room and bathroom were good and tastefully furnished. Location was perfectly near a shopping mall and the rest of the city.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Great place! Worth rebooking for consistent stays in Kampala!
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Great location! The main shopping areas are a 10min walk or 2 min boda ride. Great and helpful staff!! The manager was very accommodating and helpful as well! Clean rooms, love that they have an elevator as well. Makes it convenient for shopping and getting to your rooms quicker. They have a decent breakfast but very nice that you can get espresso or cappuccino as well.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    8.0
    It’s value for money with good Indian food.
    • Business trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    It’s a well maintained Hotel.

    It’s well located since close to Acasia Mall

    Stayed in December 2023

  • Reviewed: 25 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    The clean and comfy rooms The staff and the reception so kind and helpful

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 6 nights

    The breakfast was not so good!

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    My stay was great and it met my expectations
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was amazing

    Wonderful customer care and bonuses were given to us it's a clean place in a good location

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfortable hotel, with helpful staff.

    Stayed in November 2023

  • Reviewed: 25 October 2023

    8.0
    This is an excellent base in t he Ugandan capital
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    The only tiny improvements we would make would be to provide a mat for the shower (which is kind of slippery) and some wall hooks (always cherished by travelers). But even so, this place is close to perfect, at a very reasonable price.

    This is now my favorite hotel in Kampala (having stayed at a couple of others over the years.) The staff was extraordinarily warm and friendly, and our room could not have been more comfortable. We ate from the Indian side of the menu for both lunch and dinner, and everything we tasted was delicious. We also appreciated how close the hotel is to the spiffy Acacia shopping mall — just a few short blocks.

    Stayed in September 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable .Staff is polite and very helpful.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    8.0
    Definitely a return client in me.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast. Too few options.

    Location, price, cleanliness.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    the simpaty and the clean

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    A Good affordable option. Definitely recommend.
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Price could have been lower, but it's comparable to other places in the vicinity.

    Breakfast was nice. The rooftop bar and restaurant gets lively at night. It was good to unwind there after a long flight. The room was fine. As expected. Staff were friendly. The hotel is close to some of the attractions and restaurants.

    Stayed in July 2023

  • Reviewed: 15 August 2023

    9.0
    An all-around good quality hotel for a fair price
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Nothing comes to mind

    I've come back to the Millennium Terrace and enjoyed it once more. The staff is super friendly and the location in my favorite part of town. Just a really good quality hotel for a fair price. The wifi speed is excellent near to the door/hallway (exceptionally good for Kampala) and still very fast in most parts of the room.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the neighborhood is bit disturbing.

    The room is vast, clean and comfortable.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Great place for an overnight stop in Kampala.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    I keep writing this, but for some reason a warm shower in Uganda, even in upscale hotels, is never guarantied. We did not have hot water. After a long day of traveling, we were just hoping to get few hours of quality sleep. Also, this may not be the hotel's fault, they do not have rooms with two beds (at least that's what I was told). I thought I booked two beds; could be my mistake. Pay attention.

    Breakfast was good. The receptionist was very nice. We used the hotel for an overnight stop after landing in Entebbe at midnight. They arranged for a shuttle, which was punctual and fast. The bed was comfortable.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    7.0
    Hotel is good and well maintained…
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    charging fees for every little extra thing…irritating

    clean and near to everything

    Stayed in June 2023

  • Reviewed: 8 June 2023

    7.0
    Convenient & Comfortable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant food was inconsistent. I tried a Chinese dish and it wasn't good. Room view not great

    Room was spacious and comfortable Proximity to big mall Decent breakfast Terrace restaurant has a nice outdoor feel to it

    Stayed in May 2023

Showing 1 – 25

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