Plot 1/3/5/7/10/12, Katazamiti Road – Kiswa Bugolobi Bugolobi, Kampala, Uganda
#28 of 93 hotels in Kampala
Guests' ChoiceBased on 35 hotel reviews
7.9Cleanliness
8.6
Comfort
8.4
Location
8.5
Facilities
7.7
Staff
8.5
Value for money
7.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 November 2023
Michailidis
VietnamPoor breakfast, weak internet signal, towels had ugly smell but fortunately I had mine.
Beautiful hotel with very nice interior design, the staff was very kind.
Stayed in November 2023
Reviewed: 6 November 2023
Perrow
UgandaThe lights were on and off in the main hall way. There was no security at the front desk in our building and we realized the next morning our door did not lock from the outside. The first day we had no hot water for showers.
The themed atmosphere of France. The breakfast was ok.
Stayed in November 2023
Reviewed: 5 September 2023
Beate
GermanyThat the TV was. It working
The compound environment , green, nature and welcoming
Stayed in August 2023
Reviewed: 7 June 2023
Andres
SpainThe restaurant. Poor quality.
Our room was cozy, clean, comfortable and quiet (far from the road). We enjoyed a lot the private patio, surrounded by plants and flowers. Nice set up and beautiful garden
Stayed in March 2023
Reviewed: 9 April 2023
Etienne
CanadaEverything is right there, great accommodations, nice restaurants, spa, friendly staff etc...
Stayed in April 2023
Reviewed: 16 February 2023
Dominique
FranceLimited choice in the restaurant however outstanding quality cuisine. Anyhow a shopping is ta walking distance
It is a unique place you cannot compare with anything else. A quite area in the middle of a crazy town designed with charm and fitted with high quality hardware and sanitary wares alike. A boutique hotel to discover and remember.
Stayed in February 2023
Reviewed: 15 September 2022
Anja
Switzerlandbreakfast really basic and not compatible with a 4 star hotel, the rooms on the ground floor are humid and dark-no real windows, the rooms and the reception area are divided by a very trafficked road-annoying to cross every time as the drivers obviously do not stop for pedestrians, the bedding and pillows are old and look like they have seen better days.
the location, the design of the buildings, the staff was very friendly, calm
Stayed in September 2022
Reviewed: 23 August 2022
Suubi
South AfricaWe asked for an early check in and gave an approximate time, but there was no one at the reception...the security guard when around looking for them for about 20 mins before they were found...in the meantime we were outside in the parking lot with no information...and did not feel very secure. Could have much better coffee...Uganda is a great coffee producing country!!
Really great staff, and a real effort has been made to make the facilities pleasant and clean.
Stayed in August 2022
Reviewed: 2 August 2022
John
United StatesBreakfast could be a little more diverse. It's okay though. TV has limited selection but internet was sufficient for things like Netflix. Decor is well considered and classy.
Location was good for me because it was near our offices, nice grocery store around the corner and a mall with eateries and shopping a short walk away. Quiet rooms!
Stayed in July 2022
Reviewed: 7 June 2022
Jhaveri
United StatesThe hotel hallways and outdoor areas were not well lit so you it is not easy to sit outside in the evenings. The gym was just a single treadmill and the pool was being renovated or something so it was not available.
The overall hotel grounds were beautiful, especially for someone who likes France or Europe.
Stayed in June 2022
Reviewed: 12 April 2022
Peterson
Kenyathe wifi should be stronger
i liked my stay at the hotel
Stayed in April 2022
Reviewed: 10 April 2022
Marcel
Netherlandswe had business meetings in the city centre every day and it takes some time to get there
Stunning place. It is beautifully decorated and increbible value for money
Stayed in March 2022
Reviewed: 10 March 2022
Neena
KenyaNo windows or view from room. Room was on other side of street.
Breakfast was good.
Stayed in February 2022
Reviewed: 1 May 2024
Nicola
KenyaCompletely overpriced . Poor breakfast
Perfectly ok hotel - serves a purpose. Nice staff
Stayed in April 2024
Reviewed: 8 August 2023
Hosea
South AfricaService was slow and breakfast can improve.
Location was fine but breakfast was not up to standard.
Stayed in July 2023
Reviewed: 2 August 2023
George
United KingdomTerrible ‘gym’ and ‘pool’. Front of house lady was awful - forgot to give me my key when I checked in. Very unhelpful throughout. To top it off, tried to charge me $30 extra on my hotel rate - when I pointed it out she shrugged her shoulders. Will not be coming back.
Maids were friendly and rooms were clean.
Stayed in August 2023
Reviewed: 22 July 2023
Luis
KenyaThe fact they charge me USD 19/night above the price indicated at booking.com Very poor breakfast Smelly bathroom
Stayed in July 2023
Reviewed: 8 June 2023
Rebecca
UgandaRestaurant could out more time and energy into what they offer and making sure they have items on hand.
This is the most unique beautiful hotels in Kampala. You feel like you just stepped onto the streets of France when the noice and bustle of Kampala is literally steps away. We love this place!
Stayed in June 2023
Reviewed: 18 April 2022
Curtis
United StatesAt times, there is a lot of traffic when crossing the street to go from the room to breakfast; however, the hotel usually has a staff member to stop traffic (which is very helpful!!).
Clean rooms. Restaurants within hotel (one for breakfast & one for dinner).
Stayed in February 2022
Reviewed: 3 November 2021
Masakazu
Ugandaso nice staff. so nice location. so nice hospitality if u enjoy Kampala perfectly u should stay this hotel.
Stayed in November 2021
Reviewed: 31 December 2023
Anonymous
United StatesNone
Cute place
Stayed in December 2023
Reviewed: 7 November 2023
Marion
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 29 July 2023
Denise
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 8 July 2023
Craig
South AfricaThere are no comments available for this review
Stayed in June 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content