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Reviews of Jinja Grand Hotel 5 stars

Narambhai Road Oposite Spire road Primary school Jinja City, Jinja, Uganda

#4 of 20 hotels in Jinja

Guests' Choice

Review score

Based on 57 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    9.0

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Showing 1 – 25

  • Reviewed: 3 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Tidy rooms, they provided drinking water, toothbrushes and toothpaste in the room.

    Stayed in January 2024

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a clean and small guesthouse near jinja town with friendly people. Good place to sleep for a a visit in Jinja. Breakfast is big and good.

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Poor WiFi in my room Noise in the garden one night. Could not sleep. By midnight we need silence!

    Central, nice staff

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    All good and very friendly and helpful staff! They have also the Wifi and you can pay with credit card. We easy to check-in. Recommended!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Home away from home, tranquil place and friendly staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Jinja Grand Hotel is located in an area that is easily accessible. It is easy to get the transport providers to take you to the place. I loved their rooms and staff. The team was quite hospitable. It was actually like a home away from home.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    It's a home away from home .
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Wish they could install Air Cobditioning Systems in the Rooms as it get pretty hot .

    The property has a very caring and helpful Manager called Hellen.Always goes out of her way to attend to the clients.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was great stay

    It was a perfect stay at Jinja Grand Hotel, The staff are very friendly especially Amber Angel, she tryed to make us feel at home all the time and helping us when needed and Helen, for her care The room was good, shower was working fine and wifi is available, as well you have a safe parking inside the building I recommend this hotel if your planning to visit Jinja or your on their way and needs a rest

    Stayed in August 2023

  • Reviewed: 16 June 2023

    8.0
    very good hospitality, very clean rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    warm water was not available in the morning

    location was very good

    Stayed in June 2023

  • Reviewed: 26 January 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    This is a beautiful room The staff went over and above expectations to make sure my every need was met!

    Stayed in January 2023

  • Reviewed: 10 December 2022

    7.0
    My daughter and I had a comfortable stay and the staff were friendly and very helpful.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights

    The location is a short walk from the main street with lots of shops and restaurants. A short drive to the source of the Nile.

    Stayed in September 2022

  • Reviewed: 11 November 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    cheap and clean

    Stayed in November 2022

  • Reviewed: 1 November 2022

    10
    very pleasant stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    clean and comfortable

    Stayed in October 2022

  • Reviewed: 16 October 2022

    9.0
    Very nice, centrally located oasis in Jinja.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I would recommend this to anyone who wants simple comfort and convenience without alot of fuss. They take Visa and multiple forms of payment The team managed expectations very well. No complaints/no surprises!

    Walking distance to Main Street but down the hill enough so that it's quiet. The staff clearly communicated everything, the breakfast was delicious and served in the morning after alerting the front desk, the bed was very comfy and I enjoyed the fan for some white noise and humidity relief.

    Stayed in October 2022

  • Reviewed: 2 October 2022

    8.0
    Excellent place to explore Jinja from !!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    windows don't fully close hence I got a few mosquitoes bites even under the net !

    nice rooms and good Wi-Fi staff really friendly,good location and breakfast absolutely superb!!

    Stayed in September 2022

  • Reviewed: 3 September 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The internet went off for about 10 hours during my stay.

    The staffz were awesome, the room was very neat. The room service and daily cleaning was amazing. The internet is great too

    Stayed in September 2022

  • Reviewed: 4 July 2022

    9.0
    I have an amazing stay and I felt safe !
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall it was worth the price!

    Breakfast was served on time and it is well located where by access the city center on foot . It is even very safe I didn’t feel unsafe at all.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    10
    wonderful
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    property repair during morning hours while asleep

    workers are lovely

    Stayed in June 2022

  • Reviewed: 14 June 2022

    7.0
    Excellent small hotel with good food
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Light in toilet was broken. Staff tried to repair but failed. Room a bit noisy as next to reception

    Cheap hotel near to town centre. Room was fine. Some challenges but Service was good. Cook left early - so remaining staff prepared very good dinner. Left at 6.30 am but staff prepared early breakfast at 6.

    Stayed in May 2022

  • Reviewed: 21 May 2022

    10
    Our stay at Jinja Grand Hotel was awesome
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was so delicious.

    Stayed in May 2022

  • Reviewed: 4 February 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Doors of the bathroom couldn't close, too expensive.

    Breakfast, clean room, towels.

    Stayed in February 2022

  • Reviewed: 13 January 2022

    9.0
    Feel at home atmosphere
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights

    I believe the shower has to be fixed a little. There was warm water but it was not able to direct it toward me. It was spraying everything around :) (and wetting my toilet paper) and It would be nice if there were a separate light for the bathroom.

    We were warmly welcomed and we really enjoyed comfortable beds as we were very tired. The pillows were nice and soft! The hotel has a feel at home atmosphere, and we enjoyed that. In the evening we were asking what they are cooking and ordering accordingly. For the breakfast, it is usually an omelette accompanied in one day by potato wedges and the other by cassava. All served nice and clean. We adored a huge avocado tree in the compound - perfect place for breakfast or just sitting in the shade. A fan in the room is essential equipment in January (the hottest month) and I was glad it was there, we also received plug-in repellent for the room. Bathroom clean, Ugandan style but with sitting toilet, and slippers were provided. I loved the location of the hotel, walking distance from the main street but in a quiet surrounding allowing you to hear birds chirping in the morning.

    Stayed in January 2022

  • Reviewed: 18 December 2021

    10
    the owner of hotel the best of the best she has experience for managing hotels and hotels service
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    it is a very clean place , nice staff , comfortable sleeping , tasty foods, breakfast great in general perfect place with low price, it’s a bit difficult to find all those options in one place in Uganda

    Stayed in December 2021

  • Reviewed: 21 November 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As I said basic breakfast. Fan was rotating all the time as the button was broken.

    Good value. Clean. Basic breakfast but got the job done. Nice staff. Comfortable.

    Stayed in November 2021

  • Reviewed: 6 November 2021

    8.0
    It was an overall good stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Wi-Fi wasn't available. There is no restaurant menu for dinner, you eat according to what is in the kitchen. I found this a little inconveniencing

    It is in a quiet place. The staff are responsive. And it is a very clean facility.

    Stayed in November 2021

Showing 1 – 25

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