Plot 72, Kira Road, Kampala, Uganda
#23 of 93 hotels in Kampala
Guests' ChoiceBased on 286 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
8.6
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Mithulaj
United Arab EmiratesFood and toilet
Staff
Stayed in May 2024
Reviewed: 25 May 2024
Walter
United KingdomWellcome, security and quiet
Stayed in May 2024
Reviewed: 25 May 2024
Bretislav
Czech RepublicAverage pool
Good breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Johnnathin
South AfricaRoom
N/A
Stayed in May 2024
Reviewed: 1 May 2024
Hall
South AfricaMaybe the breakfast can have more variety.
Staff very good and security is also great.
Stayed in May 2024
Reviewed: 17 April 2024
Beatrice
United KingdomI liked everything
The airport shuttle guy that picked me up Patrick was just excellent
Stayed in March 2024
Reviewed: 6 April 2024
Amin
MoroccoGreat staff
Stayed in April 2024
Reviewed: 2 April 2024
Lumumba
UgandaThe bottled water provided had a very stale taste and needed to be changed.
The room was clean and comfortable. Everything worked as expected and the staff were helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Ross
New ZealandGym was internal, no windows, didn't feel right. No views / outlook from bar and courtyard.
Good breakfast, nice room. Central location.
Stayed in January 2024
Reviewed: 2 March 2024
Steven
United KingdomIf you arrive close to the conclusion of breakfast ( we had had a late arrival the previous night) the selection available is somewhat diminished.
A very good, convenient. hotel. Everything was as you would expect. Despite its name it is not set in lush grounds but the pool is pleasant and there is outside seating. Staff delightful. Close to Acacia Mall and the Museum.
Stayed in February 2024
Reviewed: 27 February 2024
Juan
NetherlandsThe showers don't have any curtain or door, so when you shower it splashes the bathroom quite considerably. The faucets from the sinks are rather short and place well behind the basin, so it's a bit awkward to use it (your hands typically end up touching the back part of the basin). It's nice that the rooms have carpets, though they could be cleaned more thoroughly. Couple of times I have found balls of hairs entangled with the carpet fabric.
Staff are amazingly friendly and attentive. The hotel is nicely located in Kampala, close to many nice areas at walk distance. The rooms are overall quite comfortable. The breakfast offers many delicious options. The transfer service from the airport is very convenient, especially when landing late at night time.
Stayed in January 2024
Reviewed: 20 February 2024
Mehul
Kenyathe shower in the room could have been better, the water dropped onto the whole bathroom
breakfast was ok good but the same everyday.
Stayed in February 2024
Reviewed: 9 February 2024
Ferdinand
GermanyNothing
Perfect location
Stayed in February 2024
Reviewed: 7 February 2024
James
United KingdomBreakfast was good and staff great!
Stayed in February 2024
Reviewed: 5 February 2024
Catherine
BotswanaWould have been good to have some traditional English breakfast options, i.e bacon.
Clean, comfortable and accommodating staff. Close to the road.
Stayed in February 2024
Reviewed: 11 January 2024
Sophia
KenyaExcellent breakfast but the staff are the biggest asset. Very friendly p
Stayed in January 2024
Reviewed: 3 December 2023
Angela
United KingdomWe found urine in our toilet and that was a bit disgusting and we were so tired to even com5and just flushed it and disinfect the toilet and went straight sleep.
Getting picked up straight 8feom the airport, checking in and a lovely breakfast all topped our expectations.
Stayed in November 2023
Reviewed: 22 September 2023
Gururaj
United KingdomCleanliness in the bathrooms - need to be looked at!
The staff were very friendly! Food and room service was very good.
Stayed in September 2023
Reviewed: 30 August 2023
Daisy
KenyaI feel like you can do better in terms of the taste of food.
Please have more parking space and have a swimming guard around the pool.
Stayed in August 2023
Reviewed: 26 August 2023
Samuel
UgandaWiFi is slow..
The rooms are exquisite ..
Stayed in July 2023
Reviewed: 21 August 2023
Layhwa
MalaysiaThe shower has some leaking problem
The tour desk manager, Agatha was very helpful and responded to my email email very quickly. She was professional and the driver of our car, Martin was very good driver.
Stayed in August 2023
Reviewed: 16 August 2023
Yan
MauritiusAir conditioning quite poor
Stayed in August 2023
Reviewed: 2 August 2023
Roy
United KingdomMy absolute pet hate for any hotel bathroom is the lack of a toilet brush... and there was no toilet brush here. The gym is located in the hotel basement with open vents to the main street. Vehicle exhaust is heavier than air and tastes heavy in the room....
The staff certainly make this hotel. I have seldom met such a friendly and professional team in a mainstream hotel chain. The airport transfer service is excellent value for money. Breakfast offered a good selection for all tastes and the room service menu is varied and of very good quality. The hotel is located close to some excellent restaurants, shopping and coffee shops.
Stayed in July 2023
Reviewed: 31 July 2023
Eugene
RwandaPoor communication for staff
Clean
Stayed in July 2023
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