39 kiwafu road, Entebbe, Uganda
#14 of 46 hotels in Entebbe
Guests' ChoiceBased on 156 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.3
Facilities
8.1
Staff
9.0
Value for money
8.6
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Mecklina
TanzaniaFriendly staff and kind. Airport transfer was provided for free.It was like home
Stayed in May 2024
Reviewed: 11 May 2024
Samwel
TanzaniaCool staff with maximum support From the receptionist Florence...
Stayed in March 2024
Reviewed: 1 May 2024
Ovesten
NorwayThe road outside the Hotel was horrible! And alot of traffic.
Cheap and clean. Great staff!! Lillian was so nice!
Stayed in March 2024
Reviewed: 9 April 2024
Mandoreba
ZimbabweFriendly staff
Stayed in April 2024
Reviewed: 30 March 2024
Blair
CanadaWiFi is spotty
Nice room and really helpful staff who helped me with advice for travel in Uganda.
Stayed in March 2024
Reviewed: 19 March 2024
Mary
UgandaThe stay at Hendo was lovely. The staff members were really kind and helpful. The room was very spacious and had all the amenities requested. I'll definitely be returning.
Stayed in March 2024
Reviewed: 3 March 2024
Jolande
AustraliaNothing
It is close to the airport perfect for us to stay and free drop off
Stayed in February 2024
Reviewed: 24 February 2024
Ricardo
United KingdomStaff and I felt a good welcomed and stay . A word for the driver he waited a couple of hours was well treated
Stayed in February 2024
Reviewed: 15 February 2024
Larbi
MoroccoNothing
The girls' staff in the hotel, specifically Lillian and Faith, were superb .the price and value of honesty its goods forme.and couldn't do enough to make me feel welcome. The food served at the restaurant good.!also the hotel is located in an area near the airport the safe near all thanks ,and there are several small markets and 🏧, The hotel offers free shuttle to an in airport Thanks 😊
Stayed in February 2024
Reviewed: 10 February 2024
Osvaldasz
LithuaniaPerfect value for money. Helpful staff, free airport shuttle, room service, huge bed and electricity generator, what ensures wifi & comfortable stay even when electricity is lost in city. Good location as lots of places around to buy fruits, supermarkets with variety of goods, easy to catch matatu to Victoria Mall and etc.
Stayed in February 2024
Reviewed: 5 February 2024
Mariama
Sierra LeoneBreakfast is basic, same thing everyday
I enjoy my stay, friendly staff, Faith at the reception went above to get what I want.
Stayed in February 2024
Reviewed: 2 February 2024
Paul
AustraliaExtremely noisy. My room seemed to back onto a bar. Impossible to sleep until the music and loud people stopped for the night
Basic but clean. Staff are very friendly. Breakfast was simple but enough....big bowl of fruit was especially nice. Bathroom a good size
Stayed in January 2024
Reviewed: 22 January 2024
Mária
Slovakia-Supper insted breakfest (I came at the evning very hungry... and left very early,I will be not able to have a breakfest.Staff were very obliging,when I have asked) -free airport transfer
Stayed in December 2023
Reviewed: 14 January 2024
Susanne
SwedenVery friendly staff, very accomodating
Stayed in January 2024
Reviewed: 1 January 2024
Mikuláš
Czech RepublicReally kind people, a nice room, good apartment near the airport
Stayed in December 2023
Reviewed: 30 December 2023
Njm
UgandaThe light in the hall way could shine through to my room.
The place is a short distance from the airport. It's also very easy to access town through various means from the hotel. The hotel staff were polite, caring and friendly. The place was also quiet. The room had everything necessary for a comfortable stay.
Stayed in December 2023
Reviewed: 28 December 2023
Dickens
UgandaFood
Good value for money. Great location. Nice view
Stayed in December 2023
Reviewed: 27 December 2023
Patrick
AustraliaNothing!
Very comfortable and tasteful hotel in Entebbe. Included breakfast is excellent and the staff are lovely and extremely helpful. Would highly recommend.
Stayed in December 2023
Reviewed: 10 December 2023
James
KenyaStaff are lovely and the airport pick up is on time. It's a nice little hotel within Entebbe, very close to everything.
Stayed in December 2023
Reviewed: 9 November 2023
Ole
KenyaTV in room not working (not important); TV on in restaurant during meals; too few guests.
I liked the location and the friendly staff; the silence at night (most of the time); dinner and breakfast were good. And I liked having a sundowner on the balcony facing the airport runways.
Stayed in November 2023
Reviewed: 14 October 2023
Artonya
United StatesThe price could be a little lower.
The location of the hotel was excellent, the staff was very helpful and friendly. The breakfast was delicious and the room was in excellent condition.
Stayed in September 2023
Reviewed: 12 October 2023
Mirghani
TanzaniaThe break fast
The staff are very helpfull
Stayed in October 2023
Reviewed: 6 October 2023
Dennis
KenyaThe owners are very willing to help and support. Picked and dropped to the airport by their driver who is very professional and keeps time. Their staff are very friendly and professional as well.
Stayed in October 2023
Reviewed: 1 October 2023
Ian
United KingdomSlightly better choice of tv channels would have been great
My king room with balcony was so spacious and the bed was firm but comfortable. Free airport shuttle provided. This was my second stay at Hendo (1st was March 2023) and once again the front of house staff Faith And Lillian (Peggy) were completely superb and couldn’t do enough to make my stay extremely enjoyable and trouble free.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content