Plot No 1, Elgon terrace , Kololo, 10109 Kampala, Uganda
#11 of 92 hotels in Kampala
Guests' ChoiceBased on 100 hotel reviews
8.5Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
8.7
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 19 May 2024
Sichizya
ZambiaThe Internet was poor
Clean environment and friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
Mohamed
United StatesBreakfast not so good. They don’t know how to make croissant or pastries. Well below par. Sofa set uncomfortable on executive suite as pillows for the back extremely soft and crumble when you place your back on it.
Good location and clean
Stayed in May 2024
Reviewed: 30 April 2024
Thomas
KenyaAwesome
Stayed in April 2024
Reviewed: 16 April 2024
Alex
SlovakiaI enjoyed every part of the hotel. There's a perfect restaurant, the room is very well equipped, staff is very kind and helpful. Pool and gym were clean.
Stayed in April 2024
Reviewed: 16 April 2024
Nkechi
NigeriaI loved it!
Everything,the warm welcome was top notch!!!
Stayed in April 2024
Reviewed: 6 April 2024
Juliana
MalawiYour choice of food...how to you have a hotel in Kampala with No Tilapia and to get a proper meal at 11am on our first day we had tobstruggle the waiter online saying there is no breakfast but we can 9nly get a sandwich noo. Your variety of food is so limited twice we ate downstairs the food was crisp.
Regina at front office and Angella from house keeping were Superb
Stayed in April 2024
Reviewed: 6 April 2024
Desiree
IrelandSometimes issues with Netflix/TV
Staff
Stayed in April 2024
Reviewed: 2 April 2024
Charl
South AfricaThe shower spilled over into the bathroom every time I showered and had to uses all the towels to stop the water from going into the room.
Fantastic facilities with friendly and helpful staff. Good security.
Stayed in March 2024
Reviewed: 1 April 2024
Samantha
United Arab EmiratesComfortable, clean rooms and excellent customer service. The staff were absolutely wonderful.
Stayed in March 2024
Reviewed: 31 March 2024
Mohamedhelmi
AlgeriaThe restaurant wasn't that flexible, especially my stay in Ramadan the timing to get the muslims night meal was not as expected I faced turbulences regarding this I hope they pay more attention to this in the future
The reception staff was nice
Stayed in March 2024
Reviewed: 31 March 2024
Aleksandar
SerbiaOnly bad thing is extremely high prices.
Brand new hotel. Excellent facilities. Good staff. Nice pool and gym. Very clean.
Stayed in March 2024
Reviewed: 24 March 2024
Mariam
UgandaThe roof top pool is very shallow and they don’t organize room decor even upon request, I had to bring in outside help to decorate my room for my birthday
Mostly Everything and more they upgraded my room from the one I had booked prior when I told them it was my birthday
Stayed in March 2024
Reviewed: 22 March 2024
Lubega
UgandaNothing
Everything was amazing
Stayed in March 2024
Reviewed: 7 March 2024
Herman
NetherlandsParking area, sometimes the elevators are very busy. Some staff should be trained a bit more.
Location, friendly staff, nice room, facilities
Stayed in March 2024
Reviewed: 24 February 2024
Namatovu
UgandaThe food
The breakfast was so good
Stayed in February 2024
Reviewed: 17 February 2024
Brian
UgandaCheck in needs to be improved
Location
Stayed in February 2024
Reviewed: 14 February 2024
Axam
NetherlandsGood location, helpful staff, clean rooms, very comfortable beds
Stayed in February 2024
Reviewed: 11 February 2024
Shiloo
TanzaniaBreakfast
Rooms
Stayed in February 2024
Reviewed: 11 February 2024
Muiruri
KenyaStaff at the reception, security outside the lobby did not have a great attitude, not welcoming.
Stayed in January 2024
Reviewed: 10 February 2024
Balachandran
IndiaLocation New hotel with modern rooms. Very comfortable stay
Stayed in January 2024
Reviewed: 4 February 2024
Oluyinka
NigeriaThe internet and the clarity of then TV stations was awful
It was clean and the staff were courteous. Location was also good
Stayed in January 2024
Reviewed: 1 February 2024
Waleed
United Arab EmiratesFood in general was not to my preference in terms of quality and offering. Location of the hotel beside main road and poor sound attenuation was not good. Sound from overnight parties continued the long-day traffic disturbing noise.
Staff were friendly and helpful. Hotel was very clean and located very near to my work destinations. Safety measures were quite good and assuring. the view from the room was stunning and wonderful and shows the beaty of Kampala natural beauty.
Stayed in January 2024
Reviewed: 29 January 2024
Sarah
UgandaSitting around at breakfast short of space that day
Breakfast was elaborate menu room was ambient
Stayed in January 2024
Reviewed: 26 January 2024
Antonio
South AfricaSuper friendly staff. Clean. Beds are very comfortable.
Stayed in January 2024
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