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Reviews of Explorers Hub

Lower Kololo Terrace Road Plot 4, Lower Kololo Terrace Road, Kampala, Uganda

#17 of 93 hotels in Kampala

Guests' Choice

Review score

Based on 121 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I booked a single room which was excellent since i traveled alone. The bed was very comfortable but the size of the room seemed/felt very confined, which made it feel like for $59 was a little costly. But its in Kampala, close to most things, so not a dislike per say.

    The location, safety, food/breakfast staff are excellent. Rooms are cleaning and comfortable bed.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Quiet place in busy Kampala
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    --

    Accomodation is a bit out the centre, but therefore quiet. Walking is just at about 30 minutes, there is shoppingmall close to stock up on supplies for your roadtrip. Futhermore: it's set up in a relaxing atmosphere with a nice terrace!

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Perfect place for business travel.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 16 nights
    • Submitted via mobile

    Minor water issues and wi-fi.

    Fantastic location, staff, food and clean rooms all at a very good price. Perfect for business travel. A special mention to Safina and Saidat who always go above and beyond to ensure guest comfort.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Enjoyable, would come again
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    First night we were put into the wrong room.

    Enjoyed my stay, friend staff and lovely location with good restaurant area.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights

    Electricity kept going off, not sure if they have a backup supply.

    Food and wifi was great.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There were constant electricity cuts which were definitely related to the property as the adjacent properties had unobstructed electricity during those outages. It was very bad. Sometimes having an outage every 10 minutes for about 2 hours. They need to fix it ASAP. The window of the sleeping area looks towards a common corridor. Meaning if you value your privacy you can't sleep / stay in the room with curtains open as people passing by will see you. Although the sleeping area was really good the same couldn't be said for the bathroom. It needs URGENT renovation. Shower was leaking heavily to the bathroom floor. The window was broken. The mirror was hastily installed. There seemed to be renovations on the 2rd floor of the property it, maybe that the renovation for this room (ground floor) is already planned.

    The sleeping area was quite good with all the needed amenities. There was both a cooling fan and an A/C unit. The bed was big and comfy. Staff was very friendly and helpful. There was an option to pay with mobile money as well as credit card.

    Stayed in March 2024

  • Reviewed: 10 January 2024

    8.0
    Great value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff & great location

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fine place to stay, food at the restaurant was delicious, kind people

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Great place to stay and great value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location- close to most of what I needed in Kololo eg restaurants and shopping mall 😊

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant and great breakfast

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    A bit noisy at night because of the rooftop nearby

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great place, good food, especially the breakfast. Very good location. Quiet but central.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Good location to explore the city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Breakfast would be great if it had more muesli/granola options (yoghurt etc.) instead of bread and eggs

    Good breakfast, good location to explore the city, helpful and friendly staff

    Stayed in November 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Amazing breakfast, lots of healthy food options at the restaurant, friendly staff, clean and comfortable room

    Stayed in September 2023

  • Reviewed: 18 October 2023

    9.0
    Great quite stay on a work trip
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There was a buzzing noise from outside from time to time - sort of a white noise sound. We also left late about 30 minutes late for the airport as someone had the vehicle out and was late getting back.

    This place was in a great location and despite being near a busy road, my room was quite quiet. The menu at the restaurant is quite extensive and delicious.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Nicc place
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Constructions next door make a lot of noise

    Nice and tidy place with a great restaurant

    Stayed in August 2023

  • Reviewed: 2 October 2023

    8.0
    Lazy In Kololo.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    In Kololo there are many good restaurants and pubs in the vicinity. But we never managed to see one of those restaurants, because the in-house restaurant was always dragging us for food and coziness. Thank you.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Cozy oasis in a nice neighborhood
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There was a lot of loud music coming from nearby establishments until about 11 PM, but then the music suddenly stopped (which we were very grateful for). This didn't bother us too much, but I felt that I should mention it, in case other guests like to go to sleep earlier. It was fine for us.

    The location was fantastic. It was in an upscale area of town and it felt very safe. There were many chic restaurants nearby, including the hotel's own restaurant. We loved the breakfast buffet, which had lots of interesting options (including samosas!). The rooms were very comfortable and I liked how all of the rooms faced into a courtyard. It felt like an oasis in the middle of the city. The hotel staff were all very friendly and helpful. I would definitely stay here again the next time that I come to Kampala!

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Small, peaceful, safe hotel in central Kampala with a nice garden and very good restaurant
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The bathroom is a bit dated, but everything works well: best water and hot pressure I had in Uganda! All the staff are very kind but some sound a bit unexperienced: booking a taxi early in the morning was quite an issue, although before and at my arrival I had anticipated I would need a taxi. In the end all worked well, but it was a bit stressful at the beginning.

    The small hotel is in a very central location of chaotic Kampala but is incredibly calm and provides an excellent opportunity to relax, as it is secluded by high walls and trees. Staying in the building at the back (where you should ask for a room), I could enjoy the little, pleasant garden where I could sit having tea in front of my bedroom door. The room had a decent size and was well equipped with air conditioning, a mosquito-net and tea/coffee facilities, which I really appreciated. Adjacent to to the hotel, there's a good restaurant which serves simple but trasy local and international dishes made with organic products till late, The resstaurant also has a very nice and peaceful open terrace where you can eat outside, in a nice atmosphere. All the property is very clean and I paid a very reasonable price for the quality and the location of the accomoodation.

    Stayed in July 2023

  • Reviewed: 28 August 2023

    9.0
    Great value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great valie for money, awesome restaurant and vibe

    Stayed in August 2023

  • Reviewed: 25 August 2023

    9.0
    Oasis in a busy city
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Depending on were you were, the internet connection was better/worse, sometimes interrupted. Ok for normal smartphone use, maybe a problem if you have to work from your computer. The daily cleaning of the garden started before 8am and could be a reason to wake up earlier than you wanted.

    Situated in a calmer area, tucked away from the street with possibilities to sit outside of your rooms facing the well-kept garden. On the same grounds, there is a restaurant/bar where also a good and copious breakfast is served, they have great cocktails and food as well. A little organic convenience store can be found at the grounds as well. You can recharge your batteries without having to move around a lot. The staff is attentive and helpful.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Altogether a great stay, nice large clean rooms, superb location, great Food and affordable
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Management did a lot to improvement the decor, with a bit more effort and maybe some assistance the place can become really very nice. Would be great if the reception had some cash so they could change, and also an idea to install safes in the room 😊

    Nice place to stay with very central location. Good value for money. And a truely excellent restaurant. The red peper soup, the coriander feta samosa Ummm, great stuff

    Stayed in July 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I appreciate a clean environment but I woke up from the slightly excessive sweeping in the courtyard in front of my room, which commenced around 7.30am.

    I stayed at the Explorers Hub for one night at the end of my three week safari trip through Rwanda/Uganda and was truly positively surprised by the great value for money! The team of the hotel and adjacent restaurant was very friendly and attentive, the room (with A/C) spacious and clean, the shower had great water pressure, wifi was stable and breakfast (and dinner) were copious and delicious. I wish more places in Uganda lived up to these standards!

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The first thing I was asked before check out was "where did I get the director's number" Mr. Director I got your number from the booking confirmation email, and I only called because I couldn't find the hotel. My advice if you don't want to be called by clients use another number. The beddings were so light for the weather was cold for us. To top it up it rained. The breakfast service was very wanting, my kids orders were mixed up my son left without breakfast, my daughter's milk was ready at midday 😞. Well mistakes do happen but you asked me what I didn't like.

    The location was very convenient. I loved the cleanliness in the rooms. The food was tasty and very delicious. I loved the plates. The convince shop had almost everything we needed. My kids and I had a comfortable stay. Chance the receptionist did a good job taking care of us we were chanced to have him serve us unfortunately when we left he was gone. The best was that I could have 3 beds in the room so we didn't have to share a bed with my kids.

    Stayed in August 2023

Showing 1 – 25

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