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Reviews of Zanzibar Palace Hotel 4 stars

House 831 Kiponda Area, Zanzibar City, Tanzania

#5 of 64 hotels in Zanzibar City

Guests' Choice

Review score

Based on 167 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Very nice and efficient welcome considering the airline delayed our arrival by around 36 hours
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The location is in a narrow alleyway, which is noisy at night! Generally however the location is good, very close to the StoneTown waterfront. I have suggested to the owner that stands for suitcase would be helpful!

    Breakfast was very good.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    The staff and location were excellent. Great value had full breakfast included
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Needed another chair to sit on in room when two people are there.

    Central Location and friendly staff were just what we wanted for vacation. We were able to take all the tours we planned very easily because of the staff. Great breakfast too.

    Stayed in May 2024

  • Reviewed: 3 April 2024

    8.0
    Nice decorations, good wifi but breakfast disappointed me
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Maybe a bit too expensive for what you get. I mean it's nice but there's no swimming pool, no rooftop terrace with the view etc. No lift (traditional old building) so you have to climb up the stairs. I was disappointed about breakfast. There's a few meals you can choose from and I ordered a fresh fruit plater (told htem even before my check in) and tea but there was also supposed to be a breakfast buffet with fruit and other snacks as well. I did not see any buffet and just got a small fruit bowl and a cup of tea. Not big enough for a breakfast at expensive 4* hotel in my opinion.

    I loved my room and high bed, it was very romantic. Fast wifi worked well all around the hotel. Hotel decorations, traditional lamps, doors, paintings, wardrobes etc were really unique, stunning. The hotel was colorful and charming inside. Attention to detail. Mosquito net around bed. Great location, easy to walk around the entire old town, just a 2-minute walk to the ferry terminal and a few more minutes to the beach. Cute bathrobes in my room. Restaurant at the main floor.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Romantic Suite
    • Stayed 1 night
    • Submitted via mobile

    Super

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Unique, friendly, historic hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to locate by walking only. No electric generator so can have total darkness if power cut.

    We stayed 1 night and the staff were very helpful during a power cut throughout the evening. Very early morning taxi to the airport arrived on time.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Charming and friendly
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Really no remarks at all.

    Very charming and original hotel in the old Stone Town. Everyone exceptionally friendly and helpfull. Good breakfast.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    a typical Zanzibar old style - well maintained
    • Leisure trip
    • Group
    • Signature Suite
    • Stayed 1 night

    the upper floor - too high

    very good breakfast original style of the building warm welcome

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    I love your hotel- so nice and warm decorated. I ll nevee forget.
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    I love the breakfast and IDDI and all stuff and the way, they all treat us like King and Queen. Nobody makes different because of Mzungu or Massai. We are all humans and you did a great job. Our Suite was like a castle. Thank you. We enjoy the stay and will come back. Asante sana.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Room was great. Staff were fantastic. My second time and I will come again. Thanks

    Stayed in February 2024

  • Reviewed: 30 January 2024

    10
    Highly recommend
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike!

    Quirky, respectful of the past decor. Comfy beds. Excellent friendly, attentive staff. Really good breakfast. Great location. Attention to detail in all areas. Thank you for a wonderful stay.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted via mobile

    Not much. Porters will help with luggage up stairs and to your van if the car delivering you is too large. Ring ahead.

    Loved this historic property including the raised beds. It’s serene inside with great antique furniture. The bathrooms are very generous in size. The staff are really friendly and help with anything you need. We had the rooftop suite which had a rooftop seating area and bathroom. We liked looking out on the rooftops. There are five flights of stairs to get there though.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Just excellent! Great staff, great room. All was excellente!
    • Leisure trip
    • Solo traveller
    • Romantic Suite
    • Stayed 13 nights
    • Submitted via mobile

    I liked everything

    Location, size of the hotel, beautifully decorated in authentic style

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    I will go back if I return to Zanzibar!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I did not have any dislikes but it has a stairs as I mentioned

    I love the property because it has the authentic feel of Zanzibar. It is not the same as any other hotels. The staff was amazing, they went above and beyond. Daniela, (the owner)Jamila, Lulu and the other staff whose names I didn’t get were very helpful. Many stairs but that’s part of the appeal of the unique building.if you have any knee issue ask for a lower level room.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    10
    Exceptional
    • Family with young children
    • Signature Suite
    • Stayed 6 nights
    • Submitted via mobile

    None and zero complaints

    1. Location- strategic place 2. Staff - super friendly & helpful 3. Food- very delicious

    Stayed in December 2023

  • Reviewed: 25 October 2023

    10
    Traditional Spice Town hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike all was great

    Traditional decor, friendly staff, excellent food, very good location

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Stay was very nice and comfortable. Had a good conversation with the owner and manager.
    • Leisure trip
    • Couple
    • Palace Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some way to move luggage.

    Good location. Heritage feel of the hotel.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 6 nights
    • Submitted via mobile

    Only the stairs!

    All of it. Danielle and her staff were wonderful and made us feel as if we were family. The hotel is beautiful and well located, very atmospheric

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palace Suite
    • Stayed 2 nights

    Amazing boutique hotel in an historic building. Staff are first rate and super nice who can't do enough for you. One of the nicest hotels I've stayed in.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Amazing staff, very professional. I can only recommend this place.
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 2 nights

    NOT APPLICABLE

    Amazing staff, very professional and friendly. I can only recommend.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Exceptional
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff. Boutique hotel with great character. The family room is absolutely perfect for those travelling with children. That was what lured me to this hotel in the first place and it lived up to expectations.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    A beautiful hotel with fantastic staff!
    • Leisure trip
    • Solo traveller
    • Romantic Suite
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing I didn’t like.

    I travel a lot and stay in many beautiful places but the Zanzibar Palace hotel is exceptional on every level. The rooms are gorgeous (I stayed in Sultana with a balcony and big bathtub), the staff are incredibly helpful, the food is delicious (I absolutely adored the passion and avocado juice and drank a lot of it!). The location is also exceptional…in the heart of Stone Town just 5 mins walk from the sea and 30 mins drive from the airport. Normally when I go to places again I like to try somewhere different but I will 100% be returning to this place! Thank you to Daniela and her brilliant team 👏🏼👏🏼👏🏼

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 1 night

    Would not be good location for anyone with walking issues as multistorey with no lift and a lot of steep steps.

    Beautiful hotel with helpful and attentive staff. Close to ferry and local sites.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    We visited stone town and this was a Central located place to see all the sites and do lots of activities and go to some
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that was a little tough was we were on the fourth floor with only stairs for access. But really enjoyed the building and the architecture.

    The staff was incredibly helpful and very friendly and outgoing. Made the stay very player pleasurable.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    very well located clean and attractive hotel. amazing and spacious rooms
    • Leisure trip
    • Group
    • Signature Suite
    • Stayed 1 night
    • Submitted via mobile

    lovely variety/ exceptionally presented/ good choice for hot breakfast to follow cold buffet

    Stayed in August 2023

Showing 1 – 25

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