Humility of the staff, big room

Stayed in May 2024

The fact that we couldn't stay longer.

The location is right at the heart of the Central Business District(CBD) and near the ferry to Zanzibar. The hotel staff are warm and approachable; for instance, we had a challenge paying in dollars, and the receptionist was kind enough to allow us to pay in the local currency. The rooms were spacious and clean, and the breakfast was varied. The ambience is pleasant and soothing with soft lighting and peaceful music in the background.

Stayed in March 2024

The food being served for breakfast is quite bland and mostly tasteless. We were there for ramadan and had their iftar special for dinner one night, and that was surprisingly good compared to the breakfast! There is a mosque very close to one of the sides of the hotel, so if you get a room there and you are a light sleeper, you will be woken up by the call to prayer. Hotel is a bit pricey for Tanzania. There are not a lot of good food options nearpy.

Good (semi luxurious, at least for Tanzania) hotel ideally located for the ferry to Zanzibar, you can walk there in 5 minutes. The rooms are clean and spacious and most importantly (Dar is punishingly hot and humid in the dry season) the AC works well in the rooms and lobby. The staff is friendly and helpful. We had a late flight and were able to pay a bit extra for late checkout. Breakfast is "rich", they have things you might otherwise eat for dinner. There is almost nothing to do in Dar, there is a short city walk you can do, to the fish market (beware the papasi) and government quarter, for which the hotel is also well located.

Stayed in March 2024

The gym needs to be maintained better

The room is neat and tidy. The staff is very helpful. Location is good, so is the breakfast.

Stayed in March 2024

I expected Dar es Salam a well organised capital.

Location is good.

Stayed in February 2024

Reception staff need to realise that phoning customers to ask them to vacate their rooms without first checking whether or not said customer has an agreed check out time with Booking.com is a good idea. As is not arguing with the customer when it's meekly pointed out that their check out is actually an hour later than you think it is; an apology would also have been nice. Air conditioning, TV and bedside light not working on arrival at the room. Reported to reception who had two of the three issues fixed but the TV never did work during my stay. Reported again when I left so hopefully has been resolved for the next guest.

The hotel is comfortable with good sized rooms and a rooftop bar/restaurant. Staff in the bar were outstanding and could teach their colleagues at reception a thing or two about customer service. Good location for the Zanzibar Ferry, adequate breakfast, decent food in the rooftop bar although not all menu items were available.

Stayed in February 2024

The airconditioner in the room doesn't work well.

very helpful staff. Clean room. Excellent location, about 8mins walk to the ferry terminal. Very lively around

Stayed in December 2023

Nothing

Location, restaurant, good quality food and accommodation standard

Stayed in December 2023

Very good location, friendly and helpful staff, good breakfast, restaurant open always, I enjoyed the stay

Stayed in January 2024

This hotel is very good value for money. The room was very spacious. We were very happy about the quality of the bed as well. Very good location, close to the ferry.

Stayed in December 2023

Minor issues to improve on.

Very nice room. Service was good. Small charge to allow for late check out.

Stayed in December 2023

Room door needs more soundproofing.

Great service and facilities.

Stayed in November 2023

I was overcharged from what I booked with booking.com on arrival they added more charges which I wad not prepared for. So sad to be ambushed with extra charges

Good

Stayed in October 2023

The air conditioner wasn't working properly in both rooms we have charged, in the bar and kitchen the service was very slow, the water was cold for a long time before getting warm in the shower

Location is good, breakfast was ok for the price we have paid, personal was friendly

Stayed in October 2023

Wifi was not usable

Good value for money

Stayed in November 2023

Neighborhood a bit dubious, but close to the ferry terminal. Cafe in foyer not open on weekend.

Staff were very helpful. Facilities very nice. Food was excellent.

Stayed in August 2023

Central location, big room

Stayed in October 2023

Air conditioner are not up to mark, breakfast menu needs upgrade. Lastly we found cockroaches in the closets and fridge area . Last one was a big disappointment

Excellent Location and room size

Stayed in October 2023

The water in the shower was only just warm and the hotel itself is situated in a very noisy part of town. We had to be up early anyway, but if you’re looking for a bit of a later start, this might not be the best place for you.

Friendly staff and a comfortable stay in Dar Es Salaam

Stayed in September 2023

Food smell everywhere in the hotel

Great bathroom

Stayed in October 2023

Spacious room, close to ferry terminal to Zanzibar, African evening party on Friday

Stayed in October 2023

Hot water didn’t really work.

It was very clean and the breakfast was amazing.

Stayed in August 2023

Nothing bad I can say about

Good hotel near to business area which I was planned to visit on my trip.

Stayed in August 2023

The Door Stopper in the leaving room of the executive room..(401).. it needs to be look into. I knocked my foot several times on the door stopper.

I was given a good discount and elevated to an executive room that what i had booked. That was very good.

Stayed in August 2023