Kivukoni Front, Kivukoni, Dar es Salaam, Tanzania
#9 of 95 hotels in Dar es Salaam
Guests' ChoiceBased on 456 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
8.7
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 14 March 2024
Christine
Tanzaniaa better price for a late check out
The staff is incredibly friendly and highly professional.
Stayed in March 2024
Reviewed: 6 March 2024
Benny
South AfricaHad to leave early hours of the night despite paying for a full day
I stayed only for half night as I had to board a flight. You should consider having special rates for that
Stayed in March 2024
Reviewed: 29 February 2024
Barry
KenyaN/A
good
Stayed in February 2024
Reviewed: 14 February 2024
Maurizio
ItalyThe menu of both the restaurants report wrong information about gluten content of the food. This is very dangerous for people affected by celiac disease
The cleanliness and the availability of gluten free food on request
Stayed in February 2024
Reviewed: 5 February 2024
Natasha
United KingdomCould’ve had better coffee in the room for a Hyatt.
All the food- breakfast and lunch in the restaurant - was delicious.
Stayed in January 2024
Reviewed: 17 December 2023
Ladona
CanadaThe clean and spacious rooms
Stayed in December 2023
Reviewed: 8 December 2023
Carolina
Switzerland- Nothing really to remark, but if we had to think of something, it would be the opening hours of SPA and gym
- Great facilities and extremely kind staff - Amazing and quick laundry service - Rich and tasty breakfast
Stayed in December 2023
Reviewed: 8 November 2023
Ahmed
Saudi ArabiaThe room was little smelly, though very clean
Stayed in November 2023
Reviewed: 11 October 2023
Samantha
United KingdomCould do with more vegetarian options
A gem of a hotel -so many areas to see and experience -roof bar terrace , flame bar outside in a tropical paradise, outdoor swimming pool . Fabulous rooms with terrific view and comfy beds . Spacious areas . Great water features .A delight for the eyes. Lovely smiley staff whom were keen to help .
Stayed in October 2023
Reviewed: 1 October 2023
Rosemary
KenyaThe lounge toilets are not too clean and had a foul smell. These facilities, being in the entry to the hotel need thorough cleaning.
The facilities were great, the staff was professional, particularly Grace at the club lounge was very helpful and efficient. The hotel was also quite clean and the view of the harbour is striking.
Stayed in October 2023
Reviewed: 5 September 2023
Ivan_sokolov_75
GermanyThe rooftop bar does not meet the expectations. Half of the hotel's menu was not available. All cockatiels you order come with too much sugar. The rooms are not really silent proved. You hear neighbours and nosies from the corridor. Although it is the only 5 star hotel in Dar es Salam.
The hotel is well located on the shore of the ocean, it takes only 30 min from Airport. The beds are comfy and the staff is attentive. The pace is very prestigious for African wealthy people's weddings. w have seen at least two in one day.
Stayed in August 2023
Reviewed: 4 September 2023
Adam
AustraliaTried to get me to pay again, wouldn’t believe me. Then once I showed receipt and emailed them recipient they replied saving it had been received and to let them know if there is anything else they can assist with. No apologies or anything.
Stayed in September 2023
Reviewed: 4 September 2023
Luso
United KingdomN/a
Nice, clean room Spacious Polite reception, clear communication Always in good spirits Recieved complimentary wine - no reason /request
Stayed in September 2023
Reviewed: 26 August 2023
Bagilishya
United Arab EmiratesAmazing staff
Stayed in August 2023
Reviewed: 20 August 2023
Raafat
EgyptGood
Location , staff
Stayed in August 2023
Reviewed: 20 August 2023
Raafat
EgyptFood
Staff and location
Stayed in August 2023
Reviewed: 16 August 2023
Raafat
EgyptThe food
The location
Stayed in August 2023
Reviewed: 8 August 2023
Moeen
Malaysiastaff is not so friendly, i think all of them too tired and also at gate security is very annoying unless they use sniff dogs,
i like the location and hotel lobby
Stayed in July 2023
Reviewed: 30 July 2023
Rumbidzai
South AfricaThe smell of the toilets close to the reception
The food was amazing, the chefs are really 5 star.
Stayed in July 2023
Reviewed: 26 July 2023
Hanna
DenmarkOn my first night, someone from the reception woke me up at 1.30 am in the middle of the night to tell me my credit card didn't register well, and they needed a new credit card to close the books! I asked if it couldn't wait until the next morning, but the person said no as he wanted to close the books the same night. I think was very unfortunate. Besides this incident, the staff was friendly and did a good job.
Beautiful place and friendly staff. Rooms are nice, clean and comfortable with everything needed. Beautiful view of ocean. Very quick and good laundry service.
Stayed in June 2023
Reviewed: 16 July 2023
Robert
CanadaReally did not encounter anything that we might complain about, other than slow checkout at 3am. Two people at desk but only one computer terminal open( out of three I believe) and both workers involved with each checkout while others waited
Excellent choices with at table ordering for certain dishes, ala dim sum. Prompt waiter service also
Stayed in July 2023
Reviewed: 3 July 2023
Johanna
United KingdomThe reception area is a bit old
The hotel staff is absolutely lovely! The hotel itself is really clean - we really much enjoyed our stay there. I would be back.
Stayed in June 2023
Reviewed: 30 June 2023
Barbara
United StatesThe weekly BBQ dinner with entertainment was excellent. The staff was friendly and helpful. Breakfast buffet was very good. The airport pickup arranged through the hotel worked perfectly.
Stayed in June 2023
Reviewed: 29 June 2023
Aranyak
SingaporeNo place to walk to nearby
Good breakfast options Checkout is 12 noon good for catching a flight the same day
Stayed in June 2023
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