Beit-el-raas street, Malawi Road, Zanzibar City, Tanzania
#43 of 64 hotels in Zanzibar City
Guests' ChoiceBased on 906 hotel reviews
7.6Cleanliness
8.5
Comfort
8.5
Location
7.5
Facilities
7.9
Staff
8.7
Value for money
7.8
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Ronald
UgandaRoom arrangement for family.
Sitting room was the best. The resting area next to the pool was good. The customer service desk lady (Jennie) was exemplary
Stayed in May 2024
Reviewed: 21 May 2024
Egerue
NigeriaStaffs were friendly and supportive. And big thanks to Jaki
Stayed in May 2024
Reviewed: 19 May 2024
Funkyfranz
GermanyThis hotel will need investment in maintenance or renovation. Many small things, to give just one example: The room doors should close by themselves, but the mechanism only closes the doors almost but not completely.
Very helpful staff
Stayed in May 2024
Reviewed: 15 May 2024
Charlotte
South AfricaWith a city facing room, there’s a bit of traffic noise from the street outside. Too many mosquitoes but the hotel sprays in the evening.
The hotel staff was welcoming. The hotel was nice. Thanks Jacqline, Ruqayah and the lovely other receptionist and room service lady. Breakfast was lovely, and their butter chicken.
Stayed in May 2024
Reviewed: 13 May 2024
David
TanzaniaNo mirrors in the room
Excellent views Very large rooms
Stayed in May 2024
Reviewed: 8 May 2024
Siraj
NigeriaNothing
Breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Clive
Saudi ArabiaAccess to the beach
Well serviced
Stayed in May 2024
Reviewed: 25 April 2024
Jubilance
United KingdomHousekeeping did show up at odd hours to spray the rooms. Please try and replace the shower gel containers instead of topping them up as the one in my room was mouldy and plunger wasn’t working. Also take note of the shower glass as they did not shut completely. And l personally think the resort will be more accommodating with double glazed windows to shut off the outside noise.
The resort was very clean, housekeeping did a very good job. Food wasn’t bad and the staff was very friendly, helpful and always smiling. Thank you Saimon, Hussan and Joyna, seeing your smiling and welcoming faces is golden. Stay blessed
Stayed in April 2024
Reviewed: 20 April 2024
Hamisi
Tanzaniabreakfast
Stayed in April 2024
Reviewed: 19 April 2024
Rodriguez
PhilippinesI'm vegetarian, and I wanted a hamburguer and I asked the chef and he went put of his way go make me a great veggie burguer! I truly appreciated it Also the ocean view from the restaurant and my room
Stayed in April 2024
Reviewed: 19 April 2024
Grace
ZimbabweThe staff were friendly I want to especially mention Hijja the teacher, Daniel the teacher Salum the good listener, Doreen the trainee. The staff were efficient, ready to serve and extremely helpful. The rooms were always clean,beds were comfortable, breakfast was a good variety,bit catered to all our dietary needs. Supper was a tasty experience. we really enjoyed our stay.
Stayed in March 2024
Reviewed: 19 April 2024
Toussaint
CanadaSecond days the dinner was different than the first day look like the change the chief
I liked the stuff all are young I don't have know how I can describe.
Stayed in April 2024
Reviewed: 17 April 2024
Joyce
MauritiusAirCon was a little noisy
Friendly staff Helpful staff - gave advice about transport,….
Stayed in April 2024
Reviewed: 15 April 2024
Jade
United KingdomNot much around so taxi or motorbike most places. I had my friend come and spend the evening with me and a lady at reception would not stop calling and bothering us, told me I would have to pay for him but I was told only if he stayed I would have to pay and he wasn't staying. A really lovely lady apologised on her behalf the next day. Also the beach is not a swimmable beach.
The pool and the view was beautiful. The rooms were lovely and spacious. Comfy bed. I loved the fact it wasn't in the heart of stone town but not too far away. The view from breakfast was great too.
Stayed in March 2024
Reviewed: 7 April 2024
Erin
South AfricaAll of the staff were very friendly and helpful!
Stayed in April 2024
Reviewed: 2 April 2024
Mwangi
Tanzaniano alcohol
everything apart from no alcohol
Stayed in April 2024
Reviewed: 24 March 2024
Suhail
KenyaNothing
Everything
Stayed in March 2024
Reviewed: 7 March 2024
Ahmed
OmanBathroom needs renovation
Staff were very friendly and helpful and food was very good
Stayed in March 2024
Reviewed: 25 February 2024
Jakub
PolandFood was very average and expensive
Big, specious room
Stayed in February 2024
Reviewed: 20 February 2024
Deogratius
UgandaTHE VIEW WAS RELAXING AND THE BREAKFAST WAS FILLING WITH MUCH VARIETY
Stayed in January 2024
Reviewed: 15 February 2024
Sara
FinlandWe were a little disappointed that the pool didn't have any umbrellas, so for us Scandinavians it's almost impossible to enjoy time there without burning. The beach is not great, there is a lot of trash and during hi tide there is no beach. The balconies could have some small furniture, there is nothing. Food at the restaurant is ok, needs improving.
The staff! Everyone was super nice and helpfull. We had a problem with our ac in the middle of the night and in minutes we were moved to another room. The rooms didn't have a full size mirror, and when we mentioned about it they brought us a standing mirror. At the breakfast you can order eggs to your liking, so that's a nice plus. One of the members or the staff even helped us get across the busy road outside the hotel <3 They were all super. Thank you
Stayed in February 2024
Reviewed: 12 February 2024
Mthombeni
ZimbabweThe bathroom.. I had high expectations of the jacuzzi only to be told its not functioning..
The ambience of the sea view by the restaurant is amazing. The breakfast was buffet with a good selection of traditional and western cuisine.
Stayed in February 2024
Reviewed: 6 February 2024
Paul
United KingdomI didn’t realise the hotel didn’t have a bar and is alcohol free.
The menu selection was very good. The staff were very friendly and helpful. We had lovely views over the sea
Stayed in February 2024
Reviewed: 30 January 2024
Yvonne
ZambiaNo beach to swim. Breakfast needs improving
The staff, food, hotel, pool, restaurant, room, bathroom, toiletries, comfort
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content